The Penthouse By Trotters Opiniões 

Everything about our experience here was great! We initially found Trotters on Instagram and they were so communicative. We switched to email when we paid the deposit, and again, Mikey was so responsive.

When we arrived to pick up our watches, everyone at The Penthouse was so friendly and excited for us. They were so thorough with explaining everything we were getting with our watches.

Truly trustworthy, and we would definitely buy watches here again!

Excellent service will be ordering again

I asked these guys for a watch, but they didn't have it in stock. However, they sourced the watch I wanted, and I had it on my wrist within 10 days. They kept me informed throughout the process and answered every question I had. I would highly recommend them!

Sourced the exact vintage watch I was looking for, couldn’t have been more of a smooth process. Went down to try it on and they made sure it was altered to perfection. The chaps in there have a such a fun relaxed vibe, there’s nobody making anybody feel like they shouldn’t be in there and they kept the prosecco flowing too!

Everything was great!

Very knowledgeable very friendly staff

Great customer service !! from start to finish !!
Will definitely go back and will highly recommend to others !

The staff was very friendly helpful and very nice guys. Highly recommended

Really warm welcome and service. I would happily return without hesitation.

Very responsive and clear communication. The watch was exactly as described and beautifully packaged.

I had such a fantastic experience visiting Trotter Jewellery! From the moment I walked in, the customer service was absolutely lovely. The whole team was so welcoming, attentive, and incredibly patient with me – especially as I kept changing my mind so many times! Nothing ever felt like too much trouble.

A special thank you to H, who was so knowledgeable and helpful throughout the whole process. H really took the time to explain everything and made sure I felt completely happy with my choice. I never felt rushed, and their genuine care and expertise really stood out.

Everyone there was great – friendly, professional, and really passionate about what they do. I couldn’t recommend Trotter Jewellery enough for anyone looking for excellent service and a wonderful shopping experience!
I am just obsessed with my watch 🥰

Fantastic experience
100% recommend
Will deffo use again 👍🏻

Amazing service. Lovely, genuine people who know a thing or two about watches!!! Would always return!

Great service dealing with Alex anything needed he sorted ✅

Fantastic service, would definitely recommend Trotters!Amazing collection & felt really comfortable making a purchase!Thank you for making it a memorable upcoming big birthday!

Awful was not a professional or caring system whatsoever

Absolutely buzzing with my experience at Trotters Jewellers. Walked in just to browse, walked out with a Rolex Submariner that looked like it came straight from James Bond’s wrist.

From the moment I stepped in, the lads were welcoming, knowledgeable, and not pushy at all. They knew their watches inside out — gave me the full rundown on the movement, history, and even the investment potential of the model I was eyeing. Felt like I was in safe hands the entire time.

The vibe in the shop is unmatched — proper East End energy, luxury but real. The watch itself? Immaculate condition, came boxed with papers, and honestly looks brand new. They even threw in a complimentary polish and resized it on the spot while I waited.

Massive shoutout to the team — made me feel like family. If you’re after a serious timepiece with no messing about, Trotters is the spot.

Will 100% be back when I’m ready for the next one.

I have been looking for a watch for a few months now and didn’t just want to go with anyone as it’s a lot of money to risk. But I was recommended to buy a Rolex from trotters. From a few people and my boyfriend he got his Cartier watch a few years back . So I went on the site chosen my watch and ordered it. Soon as I made the purchase I had a phone call from trotters saying they would post on the Tuesday and I would receive it on the Wednesday before 1pm if that was convenient for me. Which is was. And as they said I received my watch on the Wednesday around 10.30ish. No problems, no damage. Extremely happy with the watch I chosen.would definitely purchase again from this store. Thanks

Absolutely thrilled with my recent purchase from Trotters jewellers. The entire process was smooth from start to finish — clear communication, no pressure, and genuinely helpful service. They made everything easy and stress-free, and the piece itself exceeded expectations. Would definitely recommend them to anyone looking for a reliable and professional experience. Will be back for sure!