Truckman Opiniões 

391
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Truckman were so helpful from my initial call to help fix my roller shutter on my truck. A meeting was setup within a few days at the Dudley site. When I arrived I was met by Emily Robinson who was s... Ver mais

Classificada 5 em 5 estrelas

Emily could not have been more helpful with having my end profile changed on the Truckman roll top. Excellent showroom with endless coffee and ice creams. Dave is also on hand. The fitters did a grea... Ver mais

Classificada 5 em 5 estrelas

What a great company to deal with, from the quick email responses to my questions, to me turning up with no appointment just to take a look and then having my ARB awning fitted to my roof rack using... Ver mais

Classificada 3 em 5 estrelas

Bought new canopy handle and lock from truckman. Can't just by the barrel you have to buy the complete handle etc. Key worked for six months then zilch. Copies amount of penetrating oil made no diffe... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de peças para camiões
  2. Loja de mecânica automóvel
  3. Loja de peças automóveis
  4. Loja de acessórios para automóveis
  5. Loja de acessórios e equipamento para carros

Escrito pela empresa

Truckman is the UK's largest hardtop manufacturer. For over 35 years, Truckman has been recognised as one of the UK's leading hardtop and accessory suppliers for the pickup market, catering for both leisure and commercial customers. Truckman offers over 25,000 different products, from conversions and drawer systems to hardtops, seat covers, stainless steel, hardtops, tonneaus and many more! Truckman hardtops are renowned for their robust, secure and stylish features, which is why Truckman is the chosen UK OEM Approved accessory supplier for Isuzu, Mitsubishi, Nissan, Toyota and VW. Truckman is proud to work in partnership with the National Farmers Union (NFU).


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

391 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(391)

25 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fast service and a great product

Fast service and a great product, easy to fit & looks great on my truck.

18 de outubro de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Ben,

Many thanks for your kind review, it's really appreciated.

Kind Regards
Truckman

Classificada 5 em 5 estrelas

I had an easy deal with truckman

I had an easy deal with truckman , found exactly what I was looking for and a straight forward order and delivery, all within a very short time scale.

15 de outubro de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi John,

Thank you for your review, its great to hear you are happy with your purchase.

Kind Regards
Truckman

Classificada 5 em 5 estrelas

Excellent customer service from start…

Excellent customer service from start to finish! Having purchased a Ford Ranger Wildtrak as a leisure vehicle, I wanted a hard top for the truck bed to keep any luggage dry and secure. Jordan was very helpful in suggesting the right tonneau cover and explaining the lead time for it to be delivered and fitted. As promised I had a call just before it was delivered to Truckman to arrange fitting and then a call at the beginning of the week ahead of the fitting day to confirm everything.

The fitting day went perfectly, everyone was very helpful and obviously cared about customer service and their work. When collecting the vehicle I was shown how the top opened and locked. Very pleased with the top and at how it is professionally fitted and finishes the car off nicely.

I would recommend Truckman without any hesitation at all. Their customer service, care, attention to detail and professionalism is second to none. I can see why a main Ford dealer recommended Truckman to fit a top rather than having them do it!

6 de outubro de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Tony,

Thank you for your review.

We are pleased to hear you were happy with the service received.

Kind Regards
Truckman

Classificada 5 em 5 estrelas

Five Stars for Truckman

I've used Truckman on a few occasions now as both my father and I have Ford Rangers and the product has always been great along with fantastic dispatch times.

15 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

The products are excellent quality and…

The products are excellent quality and fairly priced. They were delivered on time in robust packaging.

11 de setembro de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Heather,

Many thanks for your review, we are pleased to hear that your experience with us was a good one.

Kind Regards
Truckman

Classificada 5 em 5 estrelas

Very good Service

Very good Service, Fitted me in at short notice, provided a step to step explaination of my purchase, really happy i chose truckman

11 de setembro de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Max,

Thank you for your review, its great to hear you are happy with your purchase.

Kind Regards
Truckman

Classificada 5 em 5 estrelas

Good website

Good website, easy to use, got lots of equipment and accessories, ordered 3 separate items, no problems and good communication, hopefully the products will be as good 👍

10 de setembro de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Dave,

Many thanks for your kind review, we are pleased to hear you were happy with the service provided.

Kind Regards
Truckman

Classificada 3 em 5 estrelas

Communication problems - Issues resolved

The initial issues were caused by the manufacturers delay in supplying the hardtop (4 months) and the lack of communication from the Truckman service team to keep me informed of this.

When we did communicate however, the team were very helpful.
Simple message - keep the customer updated.
All issues have now been resolved.

The quality of the hardtop is excellent, better than many I have seen.

William M.

6 de setembro de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Good Morning Mr Morgan,

Thank you for taking the time to reach out to us.

Our Customer Services Team Leader has sent you an email this morning and will liaise with you to resolve your issues.

Kind Regards,
Truckman

Classificada 3 em 5 estrelas

Decked drawer system faults

My decked drawer system arrived very quickly as promised and after watching the installation video and reading through the instructions I was a little disappointed for several reasons. 1 being that when I was fitting it it had several slightly different bolts and nuts etc making it awkward, 1 of the bolts is between 10 and 11mm and not a general size used in the uk. If they made all the bolts and nuts uniform sizes it would simplify the installation. Once fitted there is lots of wasted space and the drawers are awkward to get things in and out of. Then there are no tie downs on the deck. Very solid though but overall disappointing.

25 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great product

Great product, great price, great service and delivered way ahead of expectations. Fantastic overall experience.

21 de agosto de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Craig,

Thank you for your review.

We are pleased to hear you had a great experience.

Kind Regards
Jamie

Classificada 4 em 5 estrelas

User friendly websites and purchase…

User friendly websites and purchase experience was smooth and straight forward

Delivery was very prompt 2 days from purchase and the packaging was excellent - would be hard to accidentally damage the retractable cover we purchased

The only negative (minor) was the quality of the black and white instructions - however we found you could download the colour instructions from the website which proved to us to be more user friendly

20 de agosto de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Daniel,

Thank you for your review.

We are pleased to hear your experience with ourselves was a good one. We will take your comments on board for the fitting instructions.

Kind Regards
Truckman

Classificada 5 em 5 estrelas

Great communication from…

Great communication from Truckman,slight delay but expected,excellent carrier for the extras you can never fit on camping breaks.
Five stars.

20 de agosto de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Kallan,

Many thanks for your review.

We are very pleased to hear you are happy with your carrier.

Kind Regards
Truckman

Classificada 5 em 5 estrelas

Great service

Great service, ordered the wrong product and got the right one over no quibbles.

20 de agosto de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Andrew,

Thank you for your review.

It is great to hear you are happy with the service provided.

Kind Regards
Truckman

Classificada 1 em 5 estrelas

Absolute shocking customer service

Absolute shocking customer service, they sent me a wrong part & another part damaged, in all fairness they did send a replacement for the damaged part (it was damaged because it was poorly wrapped!) on to the wrong part, it’s been over two weeks now & no refund, I have proof of delivery & even a photo of the courier having one of the truckman employees signing for my package!!!!

I’ve sent countless emails to them & basically reply back with someone different each time, who replies “First I’ve heard of it!” & “I’ll chase it up for you” but nothing false promises

Also truckman have a ridiculously high price for postage

19 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

First class company

First class company, with first class service, will use them again.

14 de agosto de 2021
Opinião espontânea
logótipo da Truckman

Resposta da Truckman

Hi Richard,

Many thanks for your review!

Much appreciated
Truckman

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