Terrible experience when I ordered last, got a lecture in an email on how the review was unfair and damaging. Yeah don't buy from these, find another vendor. Sorry truffle magic but you're not... Ver mais
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The site has been working with the DEA and other agencies building a large case and gathering information on it's customers In lieu of leniency towards Trufflemagic. Afterwhich from all devices, y... Ver mais
People need to stop talking crap about this website. If you look it says they cannot send packages to the US at the moment. Its annoying when people literally leave bad reviews about anything they can... Ver mais
A empresa respondeu
Orders never arrived. Be aware, I decided to try their services after the latest reviews, but in my personal experience, I order first a non tracked parcel. Still now never arrived. I opened ticke... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Magic Mushrooms can be bought easy, safe and fast online in our shop. We ship daily Monday through Thursday!
Informações de contacto
Holanda
- trufflemagic.com
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Best trip ever - therapeutic and inspiring
I had a wonderful trip with a professional tripsitter: 5 hours of "therapeutic work", followed by 5 hours of visions, colors, bliss. All together I was tripping for 11 hours (Pajaritos, 52 gr.).
Very relaxing. Major issues around a breakup years ago could be resolved, deep insights, resolutions, and the best, I remember everything!
Ideal for therapeutic use especially since it's very harmonious, healing, and recollection is fantastic.
Ordered immediately more of the same for friends and family :-)
Customer service is excellent, sending it to a country within the EU is absolutely no problem.

Resposta da TruffleMagic
Best magic truffles I've tried
Hello, I tasted your mushrooms from TruffleMagic, it is a very good and impressive experience, I ate Pandora 25g. I want to express my gratitude for your efforts. I will definitely come shopping again. thanks!

Resposta da TruffleMagic
Well this is my third review of truffle…
Well this is my third review of truffle magic I made 3 previous reviews and they keep asking for a reference number which I never received and then I can't update my review so I put my order number on the review and keep getting the same thing a refference number so truffle magic can contact me the few times I did actually get in contact with them I was treated like an idiot because I got the send off date wrong by a month which made truffle magic look even worse today marks the 6 month point since they said they sent my order off I have not received my products I had ordered which with my first order and third order total $200 u.s.d. with no product received and the run-around and refference number emails I get and get no number .don't get me wrong there products are very good tripping it's the orders that don't show up when you pay for them that I am complaining about so all is I can say it's a 50/50 shot that you may get what you order they offered a 25% off the next order as I see it they owe me my original order plus my third order before I even consider purchasing agian unless they set up a store inside the United States and I did not receive a letter from Dutch or u.s. customer so that only means one thing it was never sent in the first place and yes they do send letters out that states orders that are confiscated and the reason why I ordered other products from the continent of turkey I ordered the same day as the magic truffles and that order arrived with no problems 2 weeks after I ordered and turkey is thousands of miles away from Amsterdam so that's my experience with magic truffles
Order never showed, too bad for you!
My first order was to test the waters on shipments to US, fine, got it in two weeks give or take. The second time I upped my order. I ordered on the last day of January 2021. My order was marked completed almost immediately. I noticed an update to their webpage the next day, Feb 1, that said shipping to US was suspended due to new rules. This made me wonder if I'd ever get my order and if it was ever really completed. So fast forward over two months and I still have not received it. I opened a support ticket and each communication has been politely telling me it will get there soon until finally, whoop, outa luck pal, our apologies. So the lesson here is, buyer beware.
So in reply to TM's reply to my review and comment that one star was unfair. Here's my position bro: I paid my hundred and twenty bucks or whatever and for that I received two months of polite but unconcerned lip-service from your company. Let me ask you this: if you were me would you give more than one star? TYNVM

Resposta da TruffleMagic
Fair warning UK Buyers.. Item seized at the border
I ordered from TruffleMagic but the product did not arrive. As I had never dealt with this sort of company before, I was sceptical and my assumption was either a) they kept my money and did not send it.. or b) it was lost in transit (I did not pay for tracked shipping).
I contacted them and was offered a discount code to order again, although I chose not to in the end and tried a different company instead.
Cut to 2 months later, and I get a letter through my door from the police asking me to call them regarding "items seized by border force".
They informed me that 2 packages had been seized addressed to myself (1 package from TruffleMagic, another from a different company) and would be destroyed. No further action was taken although they informed me that action would be taken in future if repeated.
To sum up, although I did not receive the product, this at least proves that TM sent it. I have no issues with them as I accept the terms and risks of making the purchase. Their customer service was also very kind and polite which I am grateful for.

Resposta da TruffleMagic
Absolutely fantastic service
Absolutely fantastic service, the customer service team are great and very informative people. Most of the time queries are answered within 24hrs. Confirmation of order been shipped can be a day or 2 slow which is why I can't give a full 5 stars but over all are great experience and service.

Resposta da TruffleMagic
Not a review but do you deliver to…
Not a review but do you deliver to Ireland ?

Resposta da TruffleMagic
Second time ordering
Second time ordering. Product turned up on time. And perfect.
Thanks again

Resposta da TruffleMagic
Good service and product arrived fast.
Good service and product arrived fast.
Im not giving 5 out of 5 due to the current payment methods available

Resposta da TruffleMagic
5 Stars
5 Stars! Would give them more if I could!
Absolutely amazing customer service :)
I’m going to give them a fair and balanced review so I’ll start with the couple of negatives I came across which were minor. Firstly the website wasn’t the easiest to navigate, I was using a mobile phone so that might be why. Secondly the payment method, it wasn’t exactly straight forward to get the payment to them. I’d never payed with Bitcoin before this.
The positives far outweigh the negatives. Firstly I tried to purchase a product but didn’t send enough Bitcoin, after panicking I bought another one and was unsure what would happen to all the money I had spent on the first product. I contacted customer service and had a reply within around an hour or so, they were really helpful and told me that they would send the first order as well as the second even though I’d sent just short of the amount of Bitcoin needed.
I live in the UK and was kind of skeptical and a bit worried about ordering from them. I ordered last week on Thursday and they came today so only took 10 days to get here.
Great company, great customer service. Just need to see now if there product is great too!

Resposta da TruffleMagic
What a pleasant experience
What a pleasant experience. It took me a little while to navigate my way around the website but once there the loads of information was easily accessible and very helpful. Benno and Peter were focused on providing a quality product and were available every step of the way.

Resposta da TruffleMagic
The customer service were very helpful…
The customer service were very helpful and replied very quickly. The trip was also very enjoyable and a overall positive experience.

Resposta da TruffleMagic
Excellent customer service
Excellent customer service. I will be buying from Truffle Magic again.
Once my payment was received, it took approximately 4 weeks for my kits to arrive, which was faster than I expected due to the pandemic and extreme weather. I was unsure about my next steps with my kits, so I sent a message asking a few questions. Within 24 hours I received a reply with detailed, step-by-step instructions on how to let the kits finish growing, harvesting, cleaning, and drying.
I feel they stand behind their products and are willing to help however they can to ensure you have an enjoyable experience with their truffles. I highly recommend and will be shopping with them again!

Resposta da TruffleMagic
Absolutely a pleasure to deal with
Absolutely a pleasure to deal with. Excellent communication and updates about your orders. Product well packaged and fresh on arrival, I would highly recommend using Truffle Magic. They truly are the best around, I hope to be ordering again very soon. Keep up the brilliant work Truffle Magic. 10/10

Resposta da TruffleMagic
Very nice doing business with them
Very nice doing business with them, I first ordered magic truffles which took about two to three weeks to arrive in the UK untracked delivery and after two weeks I ordered a mushroom grow kit with tracked delivery for an extra fee as I didn't want to wait too long and it came within a week from the day of ordering, shrooms are growing now and everything is going fine, thank you trufflemagic

Resposta da TruffleMagic
Such a joy from start to end
Such a joy from start to end,
Once you sort out bitcoin (which can be a faff) you’re in good hands and you won’t be disappointed.
2nd time purchaser and went with Atlantis grow kit and I got so much yield I had to dry the rest and store in an airtight container of which I still have some left from 6 weeks ago and they are still just as good as new.
I found out how best to treat the remaining truffles from the Truffle Magic Family.
They are first class and you can tell they care to make sure everything is cool for their customers.
I can’t recommend them highly enough.

Resposta da TruffleMagic
Awesome customer experience and awesome…
Awesome customer experience and awesome product. Have been discreet trustworthy and supportive of this journey. Love them ❤️🙏🏻☮️

Resposta da TruffleMagic
first time truffle-er here
first time truffle-er here. got my order, customer service was great despite my lack of patience. they came wet. we'll see :D thanks!

Resposta da TruffleMagic
Trufflemagic
Very positive experience dealing with this company. Customer service is top notch and product is of excellent quality. Couldn't recommend more highly!

Resposta da TruffleMagic
People need to stop talking crap about…
People need to stop talking crap about this website. If you look it says they cannot send packages to the US at the moment. Its annoying when people literally leave bad reviews about anything they can like bitcoin etc aswell , when it doesn't really have anything to do with the websites features. This is the best website I've seen in a while and one of the only ones I've seen that sends already inoculated grow kits of pretty much any species of cubensis all around Europe to make sure everyone who can possibly enjoy the magic can do so. This website deserves a 5 star review no doubt .

Resposta da TruffleMagic
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