Terrible experience when I ordered last, got a lecture in an email on how the review was unfair and damaging. Yeah don't buy from these, find another vendor. Sorry truffle magic but you're not... Ver mais
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The site has been working with the DEA and other agencies building a large case and gathering information on it's customers In lieu of leniency towards Trufflemagic. Afterwhich from all devices, y... Ver mais
People need to stop talking crap about this website. If you look it says they cannot send packages to the US at the moment. Its annoying when people literally leave bad reviews about anything they can... Ver mais
A empresa respondeu
Orders never arrived. Be aware, I decided to try their services after the latest reviews, but in my personal experience, I order first a non tracked parcel. Still now never arrived. I opened ticke... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Magic Mushrooms can be bought easy, safe and fast online in our shop. We ship daily Monday through Thursday!
Informações de contacto
Holanda
- trufflemagic.com
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Takes a while to get delivered. Loses strength in transit.
It took a long time but I absolutely, positively DID receive my order! Made a post earlier about not getting my product. Guess I only needed to wait a few days longer. I completely apologize to Truffle Magic for anything negative I may have written about their site. I DID RECEIVE MY PRODUCT! It may take a while to get to the US but it will come. I AM SORRY!! THANK YOU TRUFFLE MAGIC!!!
So....I ate a bag of truffles....not very strong. Must have lost a little potency in transit. How much potency? Three 15g bags of truffles were delivered to me today. I ate all three bags TONIGHT and felt little more than if I had eaten a pot brownie. They did arrive though. I'll give TruffleMagic credit for growing them and getting them to me but if they lose that much potency along their travels....I'd rather eat a pot brownie. They were shipped Dec 21, I ate all three 15g bags on Feb 10, the day they arrived. Sorry TruffleMagic but I call it the way it is. Peace.

Resposta da TruffleMagic
Can't wait to order again
Can't wait to order again! Customer service was AMAZING and so are the products. Super discreet and helpful. Thank you!

Resposta da TruffleMagic
First time using
First time using. Will deffo order again. Customer service was spot on.
Thanks guys 👊🏾

Resposta da TruffleMagic
Great customer service
Ordered back in early December, sadly my product didn't turn up which was out of their control. I contacted customer services and they courteously worked with me to find a resolution which worked for all parties. Highly recommend and will be trying again in future!

Resposta da TruffleMagic
2nd time using truffle magic
2nd time using truffle magic. Both excellent experiences! I have no doubt they will keep their highly ethical standards for years to come. Thank you!!
Ken M

Resposta da TruffleMagic
Would recommend!
Great service! My kit arrived within the expected window for international shipping, and the customer service team has been responding to my questions promptly. Would recommend!!

Resposta da TruffleMagic
Great service and quality products
Great service and quality products. Any questions were answered really quickly and thoroughly. Highly recommended by me.

Resposta da TruffleMagic
Fantastic service from truffle magic
Fantastic service from truffle magic.
Truffles arrived a little late but only due to COVID and coming to a different country but made it here intact.
Fab truffles, worked a charm, thank you!

Resposta da TruffleMagic
Despite the odd shipping issues which…
Despite the odd shipping issues which aren’t related to the company, the customer service alone I received from truff mag deserves 5 stars. They’ve always gone above and beyond for me 👍🏼

Resposta da TruffleMagic
Repeat Customer!
I have placed my second order now with this company. I have found the products to be reliable, the information on the website helpful, and the customer service to be superb. I used bitcoin for my purchases, and given my inexperience I'm happy with how that process worked and found it smooth.
If you found this company, you already knew what you were looking for, and you should look no further. I'm happy I gave it a try.

Resposta da TruffleMagic
Excellent products and customer…
Excellent products and customer service. Very professional guys, I totally recommend!

Resposta da TruffleMagic
These guys are just amazing
These guys are just amazing! Thank you

Resposta da TruffleMagic
Order never arrived
The order never arrived.
Communication was good however so I have given 2 stars.
They sent me a voucher code worth 7.5euro to use against another order but I’m not sure whether I’d risk ordering from them again. Cant really afford to be sending cash through the post and getting nothing in return. I’d pay for tracked post but surely that only works in the Netherlands, once outside the country I doubt its traceable anyway. That’s certainly the case in the uk with Royal Mail. But never mind. Time to start growing our own I guess.

Resposta da TruffleMagic
Will definitely use again.
Excellent customer service. Any questions answered quickly and in depth.
Super quick delivery. Highly recommended.

Resposta da TruffleMagic
11/10 excellent company and all legit, you can trust the company and their medicine!
Hello everyone,
I had a very pleasant experience with them. First of all, yes, it is legit company. I did my own research before I bought mushroom grow kits from their website and found that the company indeed exist :)
Package came fast, in 4 days, and I paid extra for tracking number. Growing kits looks healthy and ready to grow :)
Communication with the company is excellent, they did answer fast and honestly, I felt taking care of all the way to receiving the goods! They even asked to text them after I will receive my package, so nice of them!
I would give them 11 out of 10 if I could.
I definitely recommend :)
All the best!
Mariusz

Resposta da TruffleMagic
I am impressed with this company
I am impressed with this company. My order was delayed to the UK I contacted them they followed it up and it arrived the next day. Very pleased with the products and great customer service.

Resposta da TruffleMagic
No doubt this place is for real
No doubt this place is for real. They go above and beyond in customer service..Excellent communication! ALWAYS A positive experience and can't beat the deals!!
Sincerely
Chief

Resposta da TruffleMagic
Legit
This place is great. They helped me with all the questions I had and then even helped me with the ordering process. Product arrived in the US is about 3 weeks and it was great quality. Then I had more follow up questions which they promptly and thoroughly answered. Thank you, Benno!

Resposta da TruffleMagic
I'd say 5 star but the communication…
I'd say 5 star but the communication was not there. I never got any confirmation emails or anything. Had to keep checking the site. However it got to me in the US within 3 weeks. The truffles are great quality and tastes ok. Definitely nausea giving so take with food. Best trip ever! I got the strongest one hollandaisa or something like that. Will order again

Resposta da TruffleMagic
Amazing
I was a little skeptical when placing an order, but any worries or concerns quickly put to rest. Excellent communication and customer service every step of the way, happy and fast to answer any questions or concerns i had. I had a slight issue with my tracking, but recieved a refund for the tracking as soon as the issue came up, And was provided with an update as to when my order was shipped. I recieved my order around a week after this, and could not be happier.
due to the content that is being shipped, naturally there is a longer wait to recieve it, and also risks for this being shipped, so i was pleasantly surprised when my order arrived so quickly. I will definitely be buying here again and reccomending them to anyone who is looking to buy from a trustworthy place.

Resposta da TruffleMagic
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