I absolutely LOVE my Jill razor! 😍🩷 I’ve been obsessed with it for dermaplaning, but the 2.0?! AMAZING! 🙌🏼 It makes removing peach fuzz and dead skin so quick and easy, leaving my face feeling inc... Ver mais
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Honestly, I’m really disappointed. This product feels like a bunch of social media hype. The razor is no different from any other razor I’ve used, other than having a replaceable head. And the spray... Ver mais
Horrible product even a worse company. Do not subscribe, they will steal from you after canceling numerous times they still deduct money from my account. Total scam, not trustworthy at all- I recommen... Ver mais
I would have to admit, the shipping department is phenomenal. I don't think I've ever received a product so quickly. As far as the product itself, I just received it and haven't had a chance to eval... Ver mais
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Non existent customer service
I placed an order that I did not realize was recurring. And unlike many companies, they do not email before sending their "subscription" orders. My last order was over three months ago, and I received an email order confirmation announcing a shipment to an old address. I contacted them repeatedly with no response trying to cancel the order or at least change the address. They did not respond to repeated messages over several days. So they have charged me for an order that is going to an old address which I will not receive because it is in another state. Then they wrote me after the formal notice of shipping -- more than 48 hours later -- to say, sorry, it's shipped, nothing we can do. What company doesn't give notice of an upcoming order so that you can at least make changes? I guess a company that only wants to make money.
I tried to cancel my subscription but…
I tried to cancel my subscription but it wouldn't let me
Beware no renewal notices if subscribed
No renewal notices given for subscription - I hadn't even tried the original kit yet when replacements autoshipped. Would not recommend.
Used it and 3 days later stubble
Used it and 3 days later stubble. Not satisfied.
Hair finding spray works great.
The razor is great
The razor is great. No so much luck with the pre-shave spray however I have only used it once.
I asked for them to cancel my…
I asked for them to cancel my subscription and I have not received an email that they have done so
I really love the razors and would have…
I really love the razors and would have been happy to continue using Jill’s. However, I was disappointed that my shipment was sent without any advance notification or enough time for me to cancel it. I also received extra wipes that I did not order.
I truly appreciate the customer service team for being helpful and canceling my membership. I would have gladly stayed with the company if I had been given proper notification before my shipment was processed. I really do love the razors, but the automatic shipment and items I didn’t order were frustrating.
I was having a delivery problem
I was having a delivery problem, you said you would take care of the problem and YOU DID!!! Thank You!!!
I’m allergic to spray and the razors do…
I’m allergic to spray and the razors do not work I want refund and cancelled subscription
I never signed up for any kind of…
I never signed up for any kind of subscription. I know for a fact I didn’t because I don’t do that anymore. Randomly I receive a package with a bunch of little razors in it and then a debit for my account for $45 no way to reach anybody at this company and I am furious , even if I had started a subscription with this company, what they sent me in the mail is a joke. This place is a scam buyer beware.
It’s a SCAM
It’s claimed that I knew signed up for a subscription. I did not. Sneaky.
Received a packet instead of a bottle…
Received a packet instead of a bottle of the after care cream. The cream burned my face. The spray was thick and fell off.
Not very impressed with product
Too good to be true
The blades are fine but the products caused a rash on my skin and the hair identifier spray was a mess —dry and flaked everywhere. I was influenced on Instagram and in my opinion this product falls in the category of too good to be true. When I reached out for a refund I was denied so don’t hang onto the hope that you’re going to be able to try it and return if it doesn’t work for you. Their returns are at their discretion.
For the price it is definitely not…
For the price it is definitely not worth it! We can get the comparable product for a lot less. It did work well, but not worth the price.
Never received order that processed on…
Never received order that processed on September 9th ! But charged
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