Renewa Skin Opiniões 432

I was unable to remove the aluminum seal on the ampule. Michelle was very helpful in sending me detailed instructions which were very helpful. I do not know how the product works yet but the customer service is very good.

Customer service agent Matthew was really terrific in getting an issue resolved with my package being held at Canadian customs. Very efficient and resolved the issue quickly. Many thanks!!

I just want to say WOW. The very first day I saw a difference in my jowl lines. I’m still looking in the mirror and wondering if it’s just wishful thinking? I didn’t take a before picture and now I’m disappointed in myself. If I did I would be showing everyone I know. We all see things in ourselves that others don’t necessarily do or pay attention to. But I do pay attention and what I saw was a 64 year old woman that didn’t like how she was aging. I am so thankful I have what it will take to make me feel alive and unafraid of how others may see me. It’s not vanity it’s the youth inside us that wants to show on the outside.

The company has treated me extremely well. Would not hesitate to recommend them!! ☺️ Michelle is an outstanding employee! Very nice and warm! Has been so helpful with all the questions I had! Met all the needs I needed. Five stars!! Especially for Michelle 💗😁

I just got my serum, so results to be seen.
But I wanted to thank EJ from Renewa CS.
EJ was a top notch CS agent.
I’ve never had such a seamless and positive CS experience!
He was understanding, listened to my concern, and solved my problem without me even having to ask.
Best CS agent ever!!!!!
Thank you EJ!!

I was having trouble with my order it kept telling me they couldn’t deliver to my address. I was very surprised Angel was calling me to help me with my order of Hyaluronic Serum. What Customer Service. Angel was very helpful and was giving me tips on how to use the renewalift and the eyelift at the same time. I was using them separately. I ended up ordering the Micro Infusion System. Thank you Angel for all your help.

Harel was great to work with. Very helpful and informative

The product arrived within 2 weeks and after inspection, all checked out, clean, new and ready to try. I have only used it for a few trials but all seems to be going as I had hoped. Tiny needles, red face but much plumper a few hours later and the red is gone. I asked for a replacement piece which EJ sent out immediately. Great customer service. I believe I already see a difference. Very pleased.

the customer support is excellent. I am new to this product and called to see why it was taking so long for the liquid to disperse thru the needling bottle. Glad I called and found out that the item was probably defective and that they would send me new ones. I had no idea what was going on. Matthew immediately corrected the issue and I will be trying the product when the new supply arrives. Not sure yet how it works, but Matthew was very helpful and explained everything.

I saw results after one use. But what was surprising were the side benefits. Im not a doctor and can only give my personal experience. The micro pulses helped my facial lymphatic drainage and also helped to clear up some of my persistent sinus congestion. Further I have been doing facial exercises to tighten the muscles around my nasal folds, marionette lines and sagging jowls. The micro pulses I concentrated on these areas while doing these exercised visably improved the results over just 2 weeks of daily use for 2 min on each area. Add that to the benefits of the light therapy, cellular and collagen stimulation and I can't be more pleased with my purchase. I bought another one for my niece who suffers from acne scars, and will be buying one for my mother soon as well.

Quick reply to my question about my device.
Very understanding and helpful in solving my issue.
She even offered me a discount on future purchases!
A+ for customer service!!!
Thank you Kei!

When I tried to place my order several days ago I saw a notification that said it could not be shipped to Israel. Tonight I received a phone call from Angel in Florida apologizing for this and offering to place the order for me. She went above and beyond. I am a past and present satisfied customer. Thanks Angel!

They stand behind their products. My EMS quit working just outside 100 days of using my Renewa Lift and they honored a replacement. Thank goodness, I hate to loose all the progress I've made using it!

I sent an email. They replied very quickly. Gave me the information that I needed. And I was satisfied thank you.

I want to let you know that I really appreciated the ease of talking to your representative. His name is Stephen and he was so helpful! A week after using the device, I called as I did not feel the vibration when using the device. Stephen had me take a video of me using the device and send it to him and he noticed the cap was still on the end. I have to admit I felt so silly. Stephen was so kind and told me it happens more often than you think. I felt confident in using the device after that! When I called in to return the device, again got Steven on the phone. I was so glad as he was very helpful and courteous and understanding what I was needing. While the device did not work for me, I really like the collagen handcream as it made my hands look younger and softer! I also really like the Niacinamide Serum and Hyluronic Acis serum as it feel softer and healthier! I will definitely keep ordering these products!Calling your company was a wonderful, enjoyable experience. Thank you so much and thank you Stephen!

I am very pleased that Renewa fixed my issues . I had received a device that did not work. They gave me a refund and were extremely nice about it.

Amazing customer service! I lost my charging cord and the replaced it without any issues or cost. They respond time was amazing. I couldn’t be more satisfied. I highly recommend!

The items I ordered had issues and they sent me a replacement, still that one did not work and I had to return it back. I am now waiting for my refund. In all these process EJ was so great , professional and understanding.

Stephen was a HUGE HELP to me. He was the 3rd contact I had spoken to and I was ready to return the mask. He HEARD what I said and was able to help me.