I had an issue with receiving my offered additional 10% discount so I called customer service. Cookie answered my call and was very nice and helpful! She immediately fixed the issue and I was sent an... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I sent 3emails, 3days in a row and never received a response! The first email was sent immediately after I received confirmation of my order. In those emails I specifically asked to have one of... Ver mais
A empresa respondeu
I had a problem with an order - caused by myself, not Sculptique - and I worked with Desiree to get it resolved. She was awesome. My issue was handled immediately and the follow up by her was very t... Ver mais
A empresa respondeu
The Customer Service was awesome. I dealt with Desiree and John. Due to a different medical problem, I was unable to continue with the product. Both of them were more than happy to help me cancel the... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 76% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I’m sure this product is a good product…
I’m sure this product is a good product it just wasn’t for me, when I canceled the subscription that I didn’t know I was set up for I contacted MaryJ and she was very helpful and gave me the help I needed to cancel the subscription she was very kind and helpful not to mention very professional with our emails. Thank you Mary J for your assistance and taking care of it for me , I am grateful for you help and I’m glad you were the one to take care of it

Resposta da Trysculptique
Mickey assisted in finally rectifying…
Mickey assisted in finally rectifying my initial order and cancelled the recurring and billing for a second order, which I had written to cancel everything as I had received nothing. He was courteous, through and assisted in correcting all the issues

Resposta da Trysculptique
The customer support rep
The customer support rep, Randolph, was extremely helpful when I needed assistance. I would highly recommend this company because of him.

Resposta da Trysculptique
Good Customer Service
The representative was polite and attentive. She was able to assist me with no problems.

Resposta da Trysculptique
Sculptique Scam
I never signed up for a subscription, yet was being billed for months for this product. In efforts to cancel through the website, I was looped around the website. The website subscription management section reflected that I had no subscription set up. I ended up calling them and cancelling, but I asked for a cancellation number. Ray said he would send the number in an email. Instead, I got a, "Welcome to Sculptique" email. I called back and was sent an email saying the account was cancelled, but still no cancellation number. Very deceptive, tactics by this company! Do not use them.

Resposta da Trysculptique
To be aware about kidney problems
It’s good costumer service by Ms Dena and informative

Resposta da Trysculptique
I’m a snowbird & had no success…
I’m a snowbird & had no success canceling my subscription for March before going home to the north. No answers from Sculptique through emails, texts, or messages.
In May, I finally found a phone number that actually connected me to an actual person, Dana.
She was extremely helpful & understanding of my situation. Hopefully the shipping problem has been resolved.

Resposta da Trysculptique
My concerns were handled immediately…
My concerns were handled immediately without any hassle. Thank you. 😁

Resposta da Trysculptique
I didn’t keep ordering this you keep…
I didn’t keep ordering this you keep sending and charging me product does not work for me I do not want it stop charging me and stop sending it to me is I will take further action!!

Resposta da Trysculptique
Agent was very helpful
Agent was very helpful. Gave me clear directions and was very pleasant.

Resposta da Trysculptique
MaryJ of Sculptique listened and empathized
MaryJ of Sculptique listened to my concerns and not only responded immediately, but took my guidance as a patient and set in place a road map for both of our success. Whenever companies listen to customers it changes the whole dynamic of the service. Thank you MaryJ.

Resposta da Trysculptique
Great Service
Mary J was very helpful in resolving my issue which I greatly appreciated.

Resposta da Trysculptique
Had trouble with the address
Had trouble with the address. Dena was able to confirm the address and order.

Resposta da Trysculptique
Great Customer Service
Mickey was great. He listened to my concerns & very quickly offered a reasonable solution. He was professional & friendly. Thank you.

Resposta da Trysculptique
Excellent Customer Service Representative
I would like to recognize Mickey for providing exceptional customer service. I called expecting a difficult conversation about returning a purchase, and I was honestly dreading the process. Instead, Mickey made the experience easy, pleasant, and completely stress-free.
He was friendly, professional, and incredibly efficient. He listened carefully, handled my refund quickly, and resolved everything without any problems or complications. What could have been an unpleasant task turned into a genuinely enjoyable conversation.
Mickey's positive attitude and excellent customer service skills made a lasting impression. He is a wonderful representative for your company, and I greatly appreciate the help he provided. He talked up the product and offered a free bottle for me to try again. Thank you, Mickey, for making the process so easy and enjoyable! He is a true asset to your customer service department.

Resposta da Trysculptique
MaryJ provided excellent support
MaryJ provided excellent support. She was prompt, helpful, and made sure everything I needed was handled quickly and accurately. I appreciate her responsiveness and the quality of her assistance.

Resposta da Trysculptique
Great Customer Service
I enjoy the product and Mickey was a Rockstar with Customer Service helping me get everything set up.
Thanks again!

Resposta da Trysculptique
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







