As I’ve gotten older my sleep has really suffered. I’ve tried everything including prescription sleep medications and nothing really helped. I’ve previously tried THC sleep gummies but they have sugar... Ver mais
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Leia as opiniões dos outros
This company has some of the worst products and customer service I've ever experienced. Not only do they claim to 'ship' weeks before any item actually registers with the shipper, they also refuse to... Ver mais
A empresa respondeu
I absolutely love my Sprinkle products. I have virtually ordered their entire catalog of products and will continue to do so. No morning groggy feeling whatsoever. I've turned many of my friends on to... Ver mais
Great, amazing taste, Sprinkle and one other brand, are the ONLY two brands that we keep stocked! Amazing taste, relaxation, and pain receptors reduced!! Nothing like celebrating 30 years of sobriety... Ver mais
4,1
Bom
904 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered on Sept 9th...No order…
Ordered on Sept 9th...No order received...No REPLY FROM THEM on my complaints...Calling FBI.
3 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration you’ve experienced with your order and for the lack of communication from our team. We understand how concerning it is to place an order and not receive the product or the response you were expecting.
We’ve reached out to you directly by email so we can look into your order, provide you with an update, and work to make this right.
Love it
Thank you for such great products. I love the drink and the powder. The drink tastes great and the powder dissolves good in coffee. I love these products and I would recommend it to anyone who wants to something that makes you feel great and is discreet.
5 de agosto de 2026
Opinião espontânea
Resposta da Sprinkle
Thank you so much for the wonderful review! 🥰💚 We absolutely love hearing that you're enjoying both Restore and our Sprinkle powders! It's always exciting when someone discovers how versatile the lineup can be.
We're thrilled that you're loving Restore's delicious taste and how easily the powder mixes into your coffee. ☕️🥂 Whether you're sipping on a refreshing tonic or adding a little Sprinkle to your favorite beverage, we wanted to make the experience simple, enjoyable, and discreet!
And your recommendation means so much to us! Knowing that you've found products you genuinely love and feel comfortable recommending to others is one of the biggest compliments we could receive. 🌟🙌
Thank you for being part of the Sprinkle community and sharing the love. Here's to great drinks, good vibes, and plenty more perfectly Sprinkled moments! 🥤✨💜
NEVER EVEN SHIPPED MY ORDER!
This has been one of the most frustrating times dealing with a online company ever... ordered 3+ weeks ago and they still haven't even shipped my order yet!!! They haven't answered my emails they just took my hundreds of dollars and totally ghosted me! Which is w/e I have been blasting them on my Canna Review Pages on IG that has like 200k followers lol so god only knows how many orders they lost because of this. I ordered this stuff to help me out recovering from surgery but thanks to sprinkle that never happened and I didn't have enough time to order from a different company which is why I am so irritated. I would literally recommend buying from anyone else but these guys I am gonna keep blasting them on my IG page til they make this right if they ever do... til then posting everyday about it LOL. This isn't right to do to customers the website says SHIPS in 24-48 hours well that was over 3 weeks ago and my order still hasn't even been dropped off to UPS/USPS. Starting to wonder if this even a real company anymore, feeling like a total Scam bc this is exactly what scammers do never send your products then for weeks say its on its way trying to buy time so you cant do a CC charge back that's honestly what it feels like. Horrific first impression to say the least lol. That Ban is coming up in November so idk maybe they are just taking all our money and never going to ship anything one big last money grab so be very wary ordering from them!
5 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration and disappointment you’ve experienced. We understand how upsetting this has been, especially since you were counting on your order and have been waiting for more than three weeks without receiving it or getting the communication you expected.
We sincerely apologize that we didn’t meet your expectations and, more importantly, that we didn’t provide the support and updates you needed. We understand why this experience has left you feeling frustrated and questioning whether your order would ever arrive.
We’d really appreciate the opportunity to personally look into your order and work to make this right. Please send us your order number or the email address associated with your purchase so we can locate your information and review your specific situation with our team.
Excellent service
While we got off to a rocky start, Sam at Sprinkle fixed my issue and then some! I am pleased with the outcome of my order.
28 de agosto de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration you’ve experienced, especially after reaching out to us multiple times and not receiving the response you expected. We understand how disappointing it is to wait for an update and not hear back regarding your order or refund request.
We’d really appreciate the opportunity to look into your situation and make this right. Please send us your order number or the email address associated with your purchase so we can locate your order and personally review the status and your refund request with our team.
This company is a total scam.
UPDATE: After leaving this review, I was finally refunded. Now they are sending me emails begging me to remove this review. How embarrassing! A great way to avoid bad reviews is to conduct business in an appropriate manner, maybe try that.
This company is a total scam.
They do not ship orders and they do not respond to tickets or emails. I commented on their ad on instagram and they messaged me asking for my order number, but never got back to me after that.
I no longer want my order at all as I already ordered and received an alternative product.
11 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration and disappointment you’ve experienced, especially after reaching out to us through Instagram and not receiving a follow-up after providing your order information.
We completely understand that you no longer want the order, and we’d really appreciate the opportunity to look into your specific situation and make this right.
Please send us your order number or the email address associated with your purchase so we can locate your order and review the available options with our team.
THIS PRODUCT N IS FAIRLY PRICED AND IT…
THIS PRODUCT IS FAIRLY PRICED AND IT WORKS -
WHY YOU STILL READING?? GO ORDER SOME!!
24 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
NOW THAT'S OUR KIND OF REVIEW!! 😂🚀💚
Thank you so much for the incredible enthusiasm! We love hearing that Sprinkle is delivering the experience you hoped for at a price that makes you happy. Great products, great value, and happy customers—that's what we're all about! 🥤✨
And honestly, we couldn't have written a better recommendation ourselves! “WHY YOU STILL READING?? GO ORDER SOME!!” might just need to go on a T-shirt! 🤣🙌
Thank you for bringing the energy, spreading the Sprinkle love, and giving us a good laugh. Customers like you make what we do so much fun! 🥳💜
Never sent order
Incredibly frustrating experience, product delivered very very late, and only after I reached out to customer service FOUR times.
I made an order on August 28th. I received an email that it had been shipped but it never showed up. When I went to the tracking number, it showed the label had been made but the product never dropped off at the shipping center. I spoke to customer service 3 times over the course of a month, including giving my order number and screenshots from the tracking number info, and they made excuses but nothing changed.
Then, I wrote this review on Trustpilot a month after making my original order, the company reached out about that review and refunded my money AND expedited my order. However, it still took another 22 days after THAT to arrive.
So it IS a real company, but don't believe their shipping times, and customer service isn't always helpful.
26 de agosto de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration and disappointment you’ve experienced with your order. We understand how upsetting it is to see a shipping label created but have no actual movement, especially after contacting our support team multiple times and receiving explanations that didn’t resolve the issue.
We sincerely apologize that we weren’t able to get your order to you and that your experience left you questioning whether you could trust us. We’d really appreciate the opportunity to look into what happened and make this right.
Please send us your order number or the email address associated with your purchase so we can locate your order and personally review this with our team.
Updated 10.10.26
After I posted my review, they finally responded and asked how they could make things right, and if they comped and expedited my order, would I take down my review. I said "no, but I will update it to reflect their follow up." I will update again after receiving the product.
HORRIBLE customer service. Placed order 2 weeks ago and no update at all. Emailed them a week ago, nothing. No response on social media either. Just ridiculous. Someone needs to go into direct competition with these people and offer REAL customer service!
10 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration you’ve experienced, especially after waiting two weeks without receiving an update or a response to your messages. We understand how disappointing and frustrating that must be.
We sincerely apologize for the lack of communication and the experience you’ve had with our customer service. We’d really appreciate the opportunity to look into your order and make this right.
Please send us your order number or the email address associated with your purchase so we can locate your order and personally review the situation with our team.
Sprinkle products are excellent
Sprinkle products are excellent. The Restore social tonic delivers as advertised. No hangover; pleasant buzz with just one shot. Mix with juice and sparkling water for a pleasant drink. Just be careful! One drink is enough!!
26 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
Thank you so much for the fantastic review! 🥂💚 We're thrilled to hear that you're loving Restore Social Tonic and that it's delivering exactly the kind of experience you were hoping for!
Juice and sparkling water make such a refreshing combination with Restore! 🍹✨ We love seeing all the creative ways our customers turn it into their own signature mocktail. And hearing that you've personally enjoyed the experience without the next-morning hangover you associate with alcohol is wonderful!
We also appreciate your reminder about respecting the serving size! Restore can be potent, and everyone's experience is different, so starting with a smaller serving and following the labeled directions is always a smart approach. 😎🙌
Thank you for choosing Sprinkle, sharing your favorite mix, and helping others discover Restore. Here's to delicious drinks, good company, and plenty of enjoyable moments ahead! 🌟💜
Order never received no tracking number
Edit: My order/ticket number was 158535 I’m happy to attach the email thread. I never recd any response after the ticket number. Worse they STILL haven't cancelled my subscription and
I’m getting spam EVERY SINGLE DAY from them. I just managed to stop the “subscription” but I can’t seem to cancel it entirely. I’m not 100% it is this company but I’ve also had a dramatic uptick in spam calls since my original order. I need cancel the account and get a refund or I’ll do a chargeback
Order confirmed Sep 1. On Sept 15 I emailed the company because there was no tracking number yet. They responded with a ticket number, there was never a tracking number assigned & now I cannot access the ticket. I’ve emailed them to cancel. Hopefully they will do so, but I’ll definitely be filing a charge back if they do not. Very disappointed, maybe don’t run so many ads if you don’t have the product. And quit sending me follow up emails. I never got the product the first time why would I order again?
21 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration and disappointment you’ve experienced with your order and the lack of clear communication. We understand how frustrating it is to receive a ticket number without a tracking update and then be unable to access the ticket afterward.
We sincerely apologize for the inconvenience and for the follow-up emails you’ve continued to receive. We’d really appreciate the opportunity to personally look into your order and help get this resolved.
Please send us your order number or the email address associated with your purchase so we can locate your information and work with our team to make this right.
**Calm Without the Buzz**
**Calm Without the Buzz**
Five stars! Sprinkle is pleasant and gives me a nice sense of calm without any buzz. I actually prefer mixing it into a non-alcoholic sparkling drink, like TRIP, instead of having one or two glasses of wine. It’s relaxing, enjoyable, and has become a great alcohol-free alternative for me.
24 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
Thank you so much for the wonderful five-star review! 🌟💚 We love hearing that Sprinkle has become your preferred way to unwind and that you've found an experience that's relaxing and enjoyable without feeling overwhelming!
Mixing Sprinkle into a non-alcoholic sparkling drink sounds like a fantastic combination! 🥂✨ One of the reasons we created Sprinkle was to give people more options for those moments when they want to kick back, enjoy a great drink, and skip the alcohol altogether.
We're especially happy that you've found your own perfect ritual and that Sprinkle has earned a place in your alcohol-free lifestyle. It's all about enjoying the moment your way! 😌🍹
Thank you for sharing your experience and spreading the Sprinkle love. Here's to refreshing drinks, relaxing evenings, and plenty more five-star moments ahead! 🫶💜
Would have loved to get it? But company needs work.
So, I have gotten these ads all over any algorithm I have for months. Finally decided to try it - read these reviews AND reviewed their shipping policy. Placed the order 9/1. 10 days go by, I reach out 9/10, they don't respond for 5 days - and promise me expedited shipping and service to thank me for my patience. Then I reach out again after 8 days with ZERO updates - this time I still haven't heard back. Would have loved to try it - but the lack of communication, promises of expedited shipping that never happened, etc. - nah. Put your money with a more reputable hemp company. Thank god for a bank that will help out when people fail to deliver on empty promises.
UPDATE: Alright, so they got in touch with me after this review (like within a handful of hours after I posted it - miles faster than their support) and worked with me to provide a refund, and I guess expedite my order (we'll see - I got told it was backlogged) - but I wanted to share that I had been asked if they "made it right" if I would take my review down. Which... really left a horrid taste in my mouth. So do what you will with this information. Did they make it right? Sure - but I shouldn't have to do a Trustpilot review for actual movement on my order, and I shouldn't be asked to take down a review that shares how they handle customers.
30 de agosto de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration and disappointment you’ve experienced. We understand how upsetting it is to wait for your order, especially after being promised expedited shipping and not receiving the updates you were expecting.
We sincerely apologize for the lack of communication and for not following through on the service we promised. We’d really appreciate the opportunity to look into what happened and make this right.
Please send us your order number or the email address associated with your purchase so we can locate your order and personally review the situation with our team.
Great product easy to use helps me feel…
Great product easy to use helps me feel calm and relaxed
24 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
Thank you so much for the wonderful review! 💚😊 We love hearing that Sprinkle is easy to use and that you've found an experience that leaves you feeling calm and relaxed!
Sometimes the best things are the simplest—just add Sprinkle to your favorite beverage, mix, and enjoy a little well-deserved downtime. 🥤✨
We're so happy Sprinkle has become part of your relaxation routine. Thank you for giving us a try and sharing the love! Here's to more peaceful moments and good vibes ahead! 🌿🙌
Totally in control of quality of…
Totally in control of quality of product.
24 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
Thank you so much for the great review! 💚🙌 We love hearing that you appreciate the quality of Sprinkle and the control our products give you over your experience!
One of our biggest goals has always been to create a consistent, easy-to-use product that lets you personalize your serving to fit your preferences. 🥤✨
We're thrilled that you're enjoying Sprinkle and truly appreciate you taking the time to share your feedback. Here's to quality, convenience, and keeping things perfectly Sprinkled! 😎🌟
Complete radio silence
Ordered 8/30/2026 and my order hasn’t even shipped yet. I’ve emailed the company 9/10 and submitted a request to the contact form on their site 9/21 but haven’t received any response. Both the email and the form say to expect a response within 72 hours. I’ll give it till end of the month till I dispute the charge on my card but still pretty unhappy with the experience regardless. Order #157154 if anyone sees this and can help.
Updated 10/22/26: the company did refund me and I finally received the products I ordered. I do appreciate them making it right.
23 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration and disappointment you’ve experienced with the delay in your order. We understand how upsetting it is to have been waiting since August 30 and not receive the updates you expected.
We did respond to your initial email, but we’re sorry if our response did not reach you or if you were unable to see it. No worries—we’ve reached out to you again directly regarding order #157154 so we can provide you with an update and work to make this right.
Sprinkle delivered as promised
Sprinkle delivered as promised. It was tasteless, which was good. I ended up trying 15 mg. In truth, the Go Light Sprinkle was too light for me. I contacted customer support and happily, Sam S. responded to my note.
Sprinkle refunded my money promptly. 💕 Thank you, Sprinkle.
23 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
Thank you so much for the thoughtful review! 💕🙌 We're happy to hear that Sprinkle delivered on its promise of a virtually tasteless experience, even if GO Light wasn't quite the right fit for your personal preferences.
We're especially thrilled that Sam S. was able to step in, listen to your feedback, and get your refund processed promptly! 🌟💚 We believe great customer service means standing behind our products, even when something isn't the perfect match.
We'll absolutely pass along your kind words to Sam. Recognition like this means so much to our team!
Thank you for giving Sprinkle a try and allowing us the opportunity to make things right. We truly appreciate your honesty, kindness, and support! 🫶✨
It was easy to place an order.
It was easy to place an order.
22 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
It was easy to place an order.
Good product and it got delivered a…
Good product and it got delivered a little later than I expected. But I got it and it works well so that's all you can ask for.
12 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
Thank you so much for the great review! 💚🙌 We're happy to hear your order arrived and, most importantly, that you're enjoying the product!
We also appreciate your patience with the delivery taking a little longer than expected. 📦 We know getting your order on time is an important part of the overall experience, and we've been working hard to make our fulfillment process faster and more reliable.
We're thrilled Sprinkle is working well for you, and we hope your next order is an even better experience from start to finish! Thank you for giving us a try and sharing your feedback! 🥤✨
Abysmal service and false advertising
I placed my order on August 23rd, a UPS label was created on August 27th. I fully understand that often the label gets created at the same time as the packing list is printed, so I figured it would be on the move by the 29th. It is now September 22nd and there has been no movement at all. I have received emails asking me to review the products I ordered, but I cannot do that when the company does not ship.
I reached out to their support team to request my order be cancelled and refunded on September 18th and was told they couldn’t cancel it but that I could refuse delivery. Why they are incapable of locating something in their warehouse and process a refund makes no sense since it’s still sitting there. I replied and requested confirmation that I would be refunded the full amount to my original payment method if I did that, and I have not received a response.
I have filed a dispute for the transaction with my bank due to the false advertising on their site, and the abysmal service I have received thus far. I want to make it abundantly clear that I will not accept store credit, and I no longer want the product.
Update 10/6: Sprinkle did issue a refund, as well as moved my package “to the front of the fulfillment queue and your shipping upgraded at no additional cost”. Mind you, that email was sent September 23rd and my package did not start moving until October 3rd. The front of the queue must be in Timbuktu! Additionally, I was asked no less than four times to delete my review. Requesting that reviews be deleted is an unfair and deceptive practice.
I did try one of the products and found it ineffective, and it is not flavorless as they claim.
I increased my rating to 2 stars because Sprinkle did ultimately make it right, but the entire interaction was much more of a hassle than it ever should have been.
22 de agosto de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for how frustrating this experience has been. We understand that you’ve been waiting since August 23, have seen no movement on your UPS tracking since the label was created, and have already tried reaching out to our support team about canceling your order. We also understand your concerns about receiving review requests before you’ve even received your products.
We’d really like the opportunity to personally look into what happened with your order and help get this resolved properly. Please send us your order number and the email address associated with your purchase so we can locate your order and review the situation with our team.
We understand that you no longer want the product and that store credit is not an option you’re interested in. We’ll do our best to review your specific case and determine the appropriate next steps.
I’m still waiting on an order I made a…
I’m still waiting on an order I made a month ago and another order that I made is short three bottles. I’ve been trying to get in touch with customer service since last week and still no word. Every time I get a response, you guys ask for evidence I send you pictures and I hear nothing back.
16 de setembro de 2026
Opinião espontânea
Resposta da Sprinkle
We’re truly sorry for the frustration you’ve experienced, especially with one order still delayed and another arriving with three bottles missing. We also apologize that you haven’t received a response from our customer service team.
We’d really appreciate the opportunity to look into both orders and make this right. Please send us your order numbers and the email address associated with your purchases so we can locate your information and assist you directly.
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