They delivered a very ugly flower arrangement to my mom on mother's day, totally different from the one I ordered, they didn't let me choose the replacement and didn't even offer a partial refund as t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Заказывала букет цветов для дочери в ее день рождения. Букет доставили в срок, отличного качества цветы. Дочь довольна. Здорово, что из Беларуси можно сделать заказ и расчитывать, что цветы будут свеж... Ver mais
Online ordering was easy. My gifts arrived to the recipient the next day as promised and it was beautifully received. They coffee gift box and said the cake was gorgeous and delicious.
Good prices but the customer service was superb ! My flowers and birthday balloon were delivered exactly on time, correct day etc. Totally brilliant customer service. I will be using these again many... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Send flowers to Turkey (Turkey Florist), Fresh Flowers, Cake, chocolate, Gifts, 24/7. Order online. All kinds of payments. 100% quality guarantee, with free
Informações de contacto
polat sk 1/c, 34160, istanbul, Turquia
- +902126420988
- turkeyflowers@gmail.com
- turkeyflowersshop.com
4,4
Excelente
603 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Отличный сервис, достойное качество!
Заказывала букет цветов для дочери в ее день рождения. Букет доставили в срок, отличного качества цветы. Дочь довольна. Здорово, что из Беларуси можно сделать заказ и расчитывать, что цветы будут свежими и букет как на фото на сайте. По почте отвечали на мои вопросы быстро. Никаких проблем не было. Советую этот интернет- магазин если вам нужна такая услуга.
21 de abril de 2025
Best flower delivery in istanbul
The flower is fresh, the bouquet design is amazing and delivery is quick! I can't ask for more!
15 de abril de 2025
Perfect service
I ordered a bouquet of flowers from Spain for a friend's funeral. It arrived without any problems and just in time. I am very grateful for the service.
27 de março de 2025
The flowers wasn't good quality.
The flowers wasn't good quality and the color I choosed wasn't going to be ready by the requested time.
28 de março de 2025
Resposta da Turkeyflowersshop
Dear Chinedu Achebe
We sincerely apologize for any disappointment caused by the quality of the flowers and the unavailability of your chosen color at the requested time. At the time of your order, we informed you about the unavailability of the specific flowers and offered a refund, which you accepted. We regret that the alternative did not meet your expectations.
Your feedback is invaluable to us, and we are committed to enhancing our product offerings and communication to better serve our customers. Please contact our customer service team at [contact information] so we can address your concerns directly and find a suitable resolution.
Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
The flowers were delivered in time despite a glitch…
The flowers were delivered in the stipulated time and they were fresh and good quality.
The order form seems to have a flaw as they merged the senders address with the receivers, which created obvious confusion. However the provider was able to communicate with me and get clarification and avert a real problem. The service is pricey but it works!
8 de março de 2025
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 4-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
It was my first time using any such…
It was my first time using any such service and it was smooth thank you no problems with anything. It simply works and that is great.
4 de março de 2025
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Not fresh roses
10 de fevereiro de 2025
Resposta da Turkeyflowersshop
We sincerely apologize for any disappointment caused by the quality of the flowers and the unavailability of your chosen color at the requested time. At the time of your order, we informed you about the unavailability of the specific flowers and offered a refund, which you accepted. We regret that the alternative did not meet your expectations.
Your feedback is invaluable to us, and we are committed to enhancing our product offerings and communication to better serve our customers. Please contact our customer service team at [contact information] so we can address your concerns directly and find a suitable resolution.
Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
First we picked pink flowers
First we picked pink flowers, they got yellow!!
Then the price for sending this flowers was the same as a half “3 in 1 combi stroller with car seat” for the baby!!!
It's so rude to charge THAT much money to send flowers. It is the first, only and last time that I send flowers abroad.
8 de fevereiro de 2025
Resposta da Turkeyflowersshop
Hello, we have checked your order,
The flower you ordered is white lilies and pink balloons, and it has been delivered as shown and written in the description.
Can you contact us through the communication channels regarding the problem you are experiencing?
We are waiting to help you.
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
I ordered flowers for New Years
I ordered flowers for New Years from America to be delivered to my aunties in İstanbul. The flowers were very beautiful. The deliveries were made on the day I requested. My aunties were in so happy to receive the beautiful flowers. Thank you turkeyflowershop!!!
30 de dezembro de 2024
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
SCAMMERS
I ordered flowers and a cake for my mum in Turkey on Mothers Day. I paid $375 AU for a very large bouquet of approx 30 roses (as they advertised on their website) and a cake which (in the photo) had fruit and berries all over the top. They delivered flowers with 6 wilted roses and some cheap flowers (NOTHING like the photo) and a cake that did not look like the one in the picture they advertised. I then sent them a photo of what I ordered and what they delivered (thinking it may have been an error) but they stopped responding and blocked me on whatsapp. $375 !! What they delivered would not have bern worth $50 in Australia. They should be ashamed of themselves! DO NO TRUST THIS STORE. YOU WILL NOT GET WHAT YOU PAID FOR. I wish I could upload the images to my review.
12 de maio de 2024
Opinião espontânea
Excellent Service
Good prices but the customer service was superb ! My flowers and birthday balloon were delivered exactly on time, correct day etc. Totally brilliant customer service. I will be using these again many times.
Çok teşekkür ederim
10 de dezembro de 2024
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Excellent Experience
Everything was satisfactory, the cake was tasty, the flowers were well arranged and the colors were beautifully matched.
There was little delay in delivery, about 25 minutes
16 de dezembro de 2024
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
I ordered from overseas -U.S.A.
I ordered from overseas -U.S.A.
Great service, beautiful flowers and quick delivery.
6 de dezembro de 2024
Resposta da Turkeyflowersshop
Hi Dear
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.