Bought a shirt and arrived but the collar was discoloured with highlights of pink (on a blue shirt). Returns process was tricky as wouldn’t provide a qr code for return so had to print a label. Short... Ver mais
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Leia as opiniões dos outros
... gosh, well what can I say, a small step into Turnbull & Asser, with a simply beautiful pair of pale blue mother of pearl and silver cufflinks, alas one was damaged, one simple phone call and that... Ver mais
With so much "competition" and choice it must be extremely challenging to stand out. But here both the service and the product remain top drawer quality with real and genuine value added - rather than... Ver mais
I bought this present for my husband's birthday. He was really impressed with the whole presentation. The box in which it arrived is magnificent - almost a show piece with Turnbull and Asser writte... Ver mais
Informações sobre a empresa
Sobre Turnbull & Asser
Escrito pela empresa
Rich in history and yet forward-thinking, over the years Turnbull has dressed heads of state, style icons and stars of stage and screen in beautifully made British shirts. The company continues to make a complete wardrobe – specialising in shirts and ties – for those who appreciate clothes that stand the test of time. Today, Turnbull & Asser is proud to be a family-run heritage maker.
WEBSITE
INSTAGRAM
BESPOKE
Informações de contacto
14 South Street, W1K 1DF, London, Reino Unido
- +44 (0) 20 7808 3138
- help@turnbullandasser.co.uk
- turnbullandasser.co.uk
4,1
Bom
408 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Well made; fits well
I love T&A. Everything is so well made and fits my impressive muscled physique, very well.
22 de abril de 2025
Amazing quality garments and a quality…
Amazing quality garments and a quality delivery to match with DPD
25 de março de 2025
Lovely shirt....just what I wanted and…
Lovely shirt....just what I wanted and the cut is just right
24 de março de 2025
Prompt service and excellent quality.
24 de março de 2025
Such good service
Such good service, ordered shirt to be delivered overseas to Norway, arrived within 3 days with no tax or customs issues and beautifully packaged. Very impressed and the shirt itself is a thing of beauty and craftsmanship
24 de março de 2025
No Reply
Contacted 'customer service' twice with a question about sizes. If they don't know the answer and are too lazy to find out you just don't get a reply. Needless to say, I'll be looking elsewhere.
28 de março de 2025
Opinião espontânea
Excellent...................
21 de fevereiro de 2025
Absolute Quality.
Turnbull & Asser.
Imagine going back in time when everything you purchased was top quality,
beautifully made,, with care taken at each and every step. Then you had that wonderful thing called customer service.
At Turnbull & Asser you get all that and so much more.
24 de fevereiro de 2025
The product is always great but the…
The product is always great but the ordering process was very smooth and delivery efficient!
20 de fevereiro de 2025
Shocking customer service
Let down by customer service despite decent quality of clothing. Two weeks and two calls to hear back, and the manager just makes up rubbish in response to avoid any wrongdoing. Unimpressed given the “premium” image and clientele.
20 de fevereiro de 2025
Opinião espontânea
Resposta da Turnbull & Asser
Dear Sir,
Thank you for taking the time to leave us a review.
We sincerely apologise for the inconvenience caused during your recent experience with Turnbull & Asser. Please leave your full name, email address, and order number so that our team can follow up on your case as soon as possible.
Kind regards,
Turnbull & Asser
great experience
22 de janeiro de 2025
Terrible company to deal with
Terrible company to deal with. Purchased from them for the first time, and it will certainly be the last. I would not recommend T&A. Disappointing, dismissive, uncooperative customer service. I had to chase management multiple times, which is unheard of. Disrespectful, rude and unprofessional. They have not even bothered to respond to my last email. I have nothing positive to say about T&A after this experience. Royal Warrant and with such a history in the industry, i would have expected a far higher level of customer service. T&A fell short beyond words. Embarrassing!
13 de janeiro de 2025
Opinião espontânea
Resposta da Turnbull & Asser
Dear Sir,
Thank you for taking the time to leave us a review.
We sincerely apologise for the inconvenience caused during your recent experience with Turnbull & Asser. Please leave your full name, email address, and order number so that our team can follow up on your case as soon as possible.
Kind regards,
Turnbull & Asser
Enduring style and elegance
T&A epitomise the rare, classic values of quality and elegance in everything they do. I view them as superb guardians of style and tradition, and everything I have purchased reflects their care and attention to detail.
22 de janeiro de 2025
Gorgeous shirt
22 de janeiro de 2025
Excellent English made shirts
Excellent English made shirts, well made and you pay for what you get. Brilliant Customer Service too.
14 de janeiro de 2025
Opinião espontânea
Received what I needed and swiftly
25 de novembro de 2024
A nightmare
A nightmare, shipment still not delivered and assistance from your firm is negligible
21 de novembro de 2024
Resposta da Turnbull & Asser
Dear Mr. Goldbaum,
Thank you for taking the time to leave us a review.
We sincerely apologise for the inconvenience caused during your recent experience with Turnbull & Asser. Our Customer Service team is looking into this and contacting you to resolve your case. Thanks for your understanding.
Kind regards,
Turnbull & Asser
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