Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My partner uses this app so thought I’d give it a go. Super easy to use, love the new photo tracking for my meals. The design is easy. I just wanted something easy and it does the job. Easier than MFP... Ver mais

Classificada 5 em 5 estrelas

I've been a Turtle member for almost a year and it's really helped my relationship with food, fitness and my mental health. It's non-faddy, straight talking and science backed. No more yo yo diets o... Ver mais

Classificada 5 em 5 estrelas

Can’t recommend Turtle method highly enough! As someone who has tried every diet over the years, I can honestly say this is the only way to sustainably lose weight and keep it off, as the programme he... Ver mais

Classificada 1 em 5 estrelas

Similar to the other reviews, money has been taken from my account. I contacted scott but received no response, I then made contact via Instagram amd was told my refund would be processed ASAP. This d... Ver mais

Informações sobre a empresa

  1. Serviço de fitness e nutrição
  2. Serviço de saúde mental
  3. Nutricionista
  4. Loja de vitaminas e suplementos
  5. Serviço de emagrecimento
  6. Professor de yoga

Sobre Turtle Method™

Escrito pela empresa

Turtle Method™ (formerly live like louise) is a health company that focuses on the mind first. We change lifestyles and do not sell diet plans. Whilst most companies focus on food, fat loss and end results we focus on helping you build a healthy lifestyle with fat loss as a by-product. We bring in genuine experts, from PhDs to world-class psychotherapists to international strength training experts. No one person knows it all, there's no ego, judgment or intimidation at The Turtle Method. We don't overload you with information. We break it down into simple English delivered in small bites of information. We don't lose weight to make fat loss and food 95% of our thoughts. We will free you from diet culture and this can happen in as little as 14 days.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

592 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

LOVED the Mental Health Challenge - I wish it was longer

Mental Health Challenge has really helped me on the road to working on myself. It has given me a bit of knowledge to start being more aware of what I am doing and help get me out of my brainfog that I wasn't aware of. It's only small steps now, however it feels good to invest time in myself. All the expert chats were interesting and its great to hear real life experiences from the community that I also feel I resonate with so I know I'm not in this alone.

23 de agosto de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

Shame about the customer service

I recently wrote a 5* review for Turtle Method as I did the Summer Mental Health Challenge and loved it. I loved the community the app and the product. I was convinced I wanted to continue on a long term membership.

I’ve however changed my mind and won’t be putting my money near Turtle again, unfortunately as I really love what they do. Their admin and support is terrible. We were supposed to get refunded the cost of the challenge if we checked in every day, I did as did many others and were waiting a month and half for the refund, with no communication. Ok I thought, a one time thing and didn’t really mind as I was happy to pay anyway. I then signed up again to the app. Money has been taken but it’s not letting me log in. I emailed and I got a short reply that I’d been passed over the to app team to deal with and no name on the email. 4 days later no response, can’t sign in to the app still saying I need to buy a plan. I will be asking for a full refund and putting money elsewhere. Great great product, shoddy customer service and communication. A real shame…

23 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Came at the right time!

The mental health challenge came at the perfect time for me. I’d just come back from a 2 week holiday and wanted to get straight back into looking after my mind and body. I’m a teacher and often struggle during the summer holidays as I lack routine and structure. However, with all of the workouts, morning radio sessions and seminars with some fantastic professionals in their field, I’ve thrived and gotten myself ready to go back to school next week. 100% recommend turtle and or any of their challenges. Turtle has changed my life in ways I never thought possible.

8 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Another amazing challenge from Turtle

Another amazing challenge from Turtle! Summer can be a hard time to focus on yourself and keep up with your usual healthy routines. Children are off school, there are holidays to be enjoyed, days out, special occasions plus work but the 21 day challenge from Turtle has been a great way of keeping things going during a busy time.

The challenge provided an opportunity to focus on both mental and physical health with daily exercise sessions, group chats and talks from professionals on a wide range of topics. All of the sessions are recorded too meaning you never have to miss out if you can’t make it to the lives. This has been great for me personally as it meant I could work it around my holidays.

For me this challenge has been the perfect fit for the summer and I feel I will be reset and ready to go as we head into last part of the year.

22 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

This summer mental health challenge has…

This summer mental health challenge has been fundamental in getting me back into a good solid routine as well as helping my mindset. From waking up with a spicy work out from Ryan, to the wise words of wisdom from Scott and then the expert talks I have never felt more empowered to make each day count.
All this in just 21 days!! I’m so lucky to be a full turtle member and benefit from what this amazing community has to offer. We aren’t just a number we are truly a family, valued respected and the laughs we share are priceless.

8 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Far too complicated I couldn’t get the…

Far too complicated I couldn’t get the zoom to work at all just gave it was just a faff that I don’t have time for waste of £21

After reading other replies I expected a similar slightly aggressive sounding response. I spoke to someone on Facebook who pretty much told me that they can’t afford to do everything on one platform ( tell us beforehand maybe that it won’t be simple to use) and yes I’m aware how zoom works but I had multiple issues with it. I found jumping to platforms awkward and I’m allowed to have that opinion

I think you are firmly showing yourself for the lack of customer service most other companies would have simply apologised for the complicated method however you don’t seem to do that with anyone . Certainly won’t be using again or recommending to anyone.

8 de agosto de 2022
Opinião espontânea
logótipo da Turtle Method™

Resposta da Turtle Method™

Hi Louise

Did you email in for help with this? I can't see any emails from you on our end.

Zoom is used by 300m globally, it's quite common to use this tool for live video also.

All the links were under "events" in the group and you have to download zoom and click on the event and it would have opened the live workouts instantly for you.


Response #2: Our response isn't aggressive at all. We're just stating the facts that we didn't get any email or post from you in the group asking how to figure out the zoom links or to help with the program.

We have been helping people in the group every single day during the challenge with all sorts of queries. There's nothing aggressive in our reply here.

But as this is a public review we want to ensure that people know we do supply the links to zooms all under "events" on the group and have been open to supporting everyone on this challenge every day since it started.

Your opinion is valid, we invite everyone to leave a review. But it's also valid we are allowed to reply to the opinion with the facts from our end so the people reading can see the two sides of what is claimed here.

Classificada 5 em 5 estrelas

This is life changing

Made an incredible difference to my mental health! I’m so glad I did it and can’t thank Ryan, Scott and all others involved in the challenge and Turtle community.

8 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I have tried cancelling this twice

I have tried cancelling this twice - you told me you had cancelled and gave me a one month free subscription. However, I am still being charged for a service I do not want (due to poor service). I didnt even use the alleged free month. Please can you sort this out immediately and give me back my money / stop ignoring my emails? Thanks.

17 de julho de 2022
logótipo da Turtle Method™

Resposta da Turtle Method™

This has now been cancelled and refunded, the free month is still live for you to use.

There is an email with a link sent to login and create your password and you'll have access to the app and all the workouts. I've re-set the access so you can start the free month again from today.

Classificada 5 em 5 estrelas

About a month in and with great result

About a month in and with great result. I took advantage of the great offers Turtle has had on. After getting the Jubilee bundle I joined the 14-day master class. The master class really helps you set up for succes and the workouts in the Jubilee bundle have been great so far.
What I like most of all is that there's no guilt involved and they really drive home that point. You're allowed to eat whatever you like, you can indulge and get back on track afterwards. Just be honest about it with yourself and enjoy the food. This isn't just empy talk but is reflected in the app as well. The design language there doesn't have warnings, popups or anything else if you go overboard. It's presented in the same neutral way and the app provides perspective as well. Your weight can have gone up compared to yesterday, but your weekly average might still be lower.

I can highly recommend checking it out!

14 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Customer service none existent

Having ordered 2 copies of the plan during the jubilee offer for my partner and I, I only received one lot of equipment (mat and journal). Looking at the plan and it appearing largely focussed at females I requested rather than sending additional equipment I subsequently contacted the support and requested a refund for one of the plans which I was advised would be processed. Almost a month since this was reportedly being processed I still have no refund and only one set of equipment. I am no receiving no response to my emails chasing this either. Having done other online plans in the past I would rate this as by far the worst for customer service.

11 de julho de 2022
Opinião espontânea
logótipo da Turtle Method™

Resposta da Turtle Method™

Hi Daniel,

One of the plans has been refunded for you now. Please check paypal and let us know if this isn't the case

support@turtlemethod.com

Classificada 5 em 5 estrelas

A complete life changer

I signed up via the 14day master class and believe it has completely changed my life. Listening the daily podcasts (some so relatable it was like listening to my our life story) following the very simple macro tracking system and actually lossing fat. WOW it really does work!. I feel free to eat what I want to eat now without the guilt. I fit it into my marco allowance and boom I get on with my day. Massively changed my out look on weight loss. No one holiday diets but a new one day at a time journey for me. Couldn't be happier. Trust it and give it ago.

11 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

This app has exceeded my expectations

This app has exceeded my expectations. It’s really intuitive and easy to use, I plan my meals for the day the evening before and it takes minutes! The morning and evening check ins are really motivational and keep you feeling accountable. Really impressed and definitely superior to my fitness pal.

11 de julho de 2022
Classificada 1 em 5 estrelas

Really confusing from the get go

Really confusing from the get go. Couldn’t find anything, emailed my concerns to get help, just another email to the app team asking them to help me, never heard anything back. I was really excited about this as it meant I can incorporate it around my work but actually it’s really complex, unhelpful and unsupportive :( have emailed again to find out where to unsubscribe as it looks like my accounts were never set up properly despite taking payment. Still want to cancel this and could still do with help doing that!

10 de julho de 2022
Opinião espontânea
logótipo da Turtle Method™

Resposta da Turtle Method™

Hi Harriet,

We cancelled your subscription quickly once you emailed in. When you join the full access membership it can feel over-whelming but that's why we offer a free onboarding call with one of our coaches to help you pick the right plan and go over your macros with you.

I can see this call wasn't booked, it would have been emailed and part of the on-boarding to-do list.

Everything has been cancelled for you but with a few weeks left of the month let's get you set up properly with a training plan and the app so you can leave with value.

Email me on scott@turtlemethod.com and I'll be happy go go through the process with you and set up a plan tailored to your needs.

Classificada 5 em 5 estrelas

Slow and steady wins the race!

I’ve been really pleased with the app and all the help that is provided, especially the 14 day nutrition class, that has really helped me to understand where I have gone wrong in the past, and to let it go! Now I am tracking truthfully and making much better choices, and starting to see the results in both mental and physical health, thank you!

10 de julho de 2022
Classificada 5 em 5 estrelas

I love being a turtle

I love being a turtle. The support provided by the daily radio, WhatsApp groups and Facebook group is worth the price I paid alone and you also get the App which is allowing me to steadily loose 1lb a week. 17 weeks in and I'm almost 17lbs down, I've trusted the process and it's 100% working for me. I'd highly recommend signing up to thier 14 day free trail when the next one pops along and then taking advantage of whatever introductory offer they are running at the end.

9 de julho de 2022
Classificada 5 em 5 estrelas

It's more than just weight loss

Joining this community is the best thing I've ever done for myself! The coaches, peers, programme, plans, advice, teachings, book club, yoga, app, clear whey and tshirts etc. Are ALL THE BEST!! It's therapy, motivation, inspiration and support. Weight loss and fitness is just a great bi-product of joining turtle.method- it's way more than that!!

7 de julho de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais