The doctor was great with her explanation of how to take my BC, what type would help me with my issues, and I was done within 20 minutes with a prescription! Overall, completely satisfied and will con... Ver mais
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Leia as opiniões dos outros
using this service has been great, it was easy getting started, the consultations are always quick. anytime i needed to reach out to customer service i’ve received quick replies. Dr May Lin Chu was so... Ver mais
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They sent my script directly to my pharmacy at no cost and gave me a couple months before they charged me I should have thought to cancel before I was charged but I was crazy busy. The process of canc... Ver mais
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I’ve been using Twentyeight Health for a few years now, I love how the providers explain everything so thoroughly and how fast I receive my medications! Exceptional customer service, Thank you so much... Ver mais
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Informações sobre a empresa
Escrito pela empresa
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Informações de contacto
330 E 38th Street, 10016, New York, Estados Unidos da América
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4,5
Excelente
981 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Shelby Hughes is the best
Shelby Hughes is the best! She listened to my concerns and was able to get me the best medication for my needs. Twentyeight Health also takes my insurance so the visit and medication are both covered. But the greatest benefit is that the medication ships quickly.
25 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Chelsea,
Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Quick and easy birth control
I can get the birth control I need quick and easy, which is important as the state I live in the Gynos are aboit 9 months out for taking appointments as they are more interested in obstetrics patients. The customer service team is always quick to respond and resolve any issues. My experience has been great!
15 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Tayja,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
I have been using twentyeight for years…
I have been using twentyeight for years now. Love the service and if you need anything, customer service is very responsive. Clear was very helpful and kind when I had questions about adding a second product.
Highly recommend
23 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Jennifer,
Thank you for sharing your experience. We're so happy to hear Clear was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Clear was amazing 10/10 would recommend…
Clear was amazing 10/10 would recommend to anyone
23 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Marie,
Thanks so much for your kind words — we’re so happy to hear Clear was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Twentyeight Health = My Health
I never heard about Twentyeight Health until I needed it! I really didn’t think I could easily get reproductive care at my fingertips, but I can. Ms. Shelby Hughes, NP, has made my experience using this program a breeze. She is so understanding, pleasant, and efficient. Thank you 28 Health!
20 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Brianna,
Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
not one bad thing to say
not one bad thing to say. they make me feel SO appreciated. all of the doctors and nurses reply to my messages in a timely manner, and customer support always gives me the fastest responses. i don’t have to pay out of pocket for my prescription, my insurance covers it.
would reccomend twenty eight health to anyone! they even send me amazon gift cards as a surprise every once in a while :)
21 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Natalie,
Thank you so much for taking the time to share your experience. We're really glad to hear that our Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Super convenient and friendly
Super convenient and friendly. I had a video appointment with Emily Smith on a Monday and my birth control was delivered that same Friday, 3 days before expected. Marilu was very helpful!
12 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi there,
Thank you so much for taking the time to share your experience. We're really glad to hear that your provider and Bri from our Customer Care Team were able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Thank you Loella for assisting me
Thank you Loella for assisting me! I love twenty eight Health!
17 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Tee Tee,
Thanks so much for your kind words — we’re so happy to hear Loella was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I have been using Twentyeight Health…
I have been using Twentyeight Health for years now, and my experience has been nothing but amazing! Recently some changes happened and Valeria and the whole team were so helpful and communicative helping me through the process!
20 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Lindsay,
Thank you for sharing your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Loella ⭐⭐⭐⭐⭐
Loella from twenty eight really made my experience great! She was quick to respond and very professional and polite :)
15 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Ena,
Thanks so much for your kind words — we’re so happy to hear Loella was able to help!
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Twentyeight...a telehealth must!
Twentyeight surprised me on how easy it was was to use. Their customer service team is amazing. Bri made it so easy to re-book my appointment and answered all my questions. They made me feel welcomed and cared for. Thank you all at Twentyeight so much!!!
8 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Angela,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Twentyeight Health is an online…
Twentyeight Health is an online healthcare service focused on making women’s reproductive care more accessible and affordable. They offer services like birth control prescriptions, emergency contraception, herpes treatment, and more, all through an online consultation process. One of the biggest advantages is that they accept insurance (including Medicaid), and many users can get prescriptions at little to no cost, with delivery straight to their door.
The visit that I had with my provider Bri was quick and easy. She was very nice. She was very concerning just a breath of fresh air. It made me feel assured answer all the questions I have and offering advice on what type of medication I should start taking.
It was quick, easy and convenient setup, I had no issues with customer service. My prescription was a little delayed due to the fact their pharmacist not covered by my insurance, but they quickly resolved the issue by transferring to a local pharmacy when I was able to pick it up the same day.
Overall, Twentyeight Health can be a helpful and affordable option for basic reproductive healthcare, especially if you have insurance
1 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Chika,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Bri was amazing
Bri was amazing. And they updated my insurance without me having too! Ty all so much
3 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Renee,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Resposta da Twentyeight Health
Hi Irene,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Disappointing service
Disappointing service. $20 a month when I was charged before ANYTHING I requested medically was even processed. Won't ever use this service again and if you dont want money taken from you just go to the next site.
13 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi there,
Thank you for reaching out. My name is Kelsey, I'm a Manager here at Twentyeight Health. I'm sorry to hear about this billing concern but am glad to assist.
We take transparency seriously, especially when it comes to the costs associated with our service. While the $19.99 Complete Care Plan fee is required at sign up, I truly apologize for any confusion. We would truly appreciate the opportunity to look further into this concern. I've reached out to you through Trustpilot in order to do so, and hope to hear back from you soon.
Sincerely,
Kelsey (she/her)
Thank you
Ana helped me answer a quick question. She made the experience quick and easy. I have been a customer for years now and am always happy with them.
2 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Heather,
Thanks so much for sharing your experience using our telehealth service! I'm so glad to hear Ana from our Care Team provided you with the level of care you deserve!
We're grateful to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
TwentyEight Health has helped me a lot…
TwentyEight Health has helped me a lot when my insurance ended.
I was able to find this service, where they provided me with their own affordable coverage and the medication I need.
It’s also very convenient that you can contact them through chat — they are always helpful and answer any questions I have. Thank you to Laura for the support!
I’m completely satisfied with this service, but I would love it even more if they created a mobile app, as it would make everything more convenient.
9 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Mariia,
Thank you so much for taking the time to share your experience, as well as your recommendations! We're really glad to hear that Laura from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We're grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Phenomenal service and Doctor's who are…
Phenomenal service and Doctor's who are supportive and understanding. Twentyeight Health provides accessible service to all for walks of life and women. I plan on telling every girl I know about this online healthcare. Thank you for your expertise and service!
6 de março de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Adrianna,
Thank you so much for taking the time to share your experience. We're really glad to hear that our Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
This Company Will Steal From You
This company stole $19.99 and $2.99 from me consecutively then proceeded to cancel my account when I logged in and kept my money for no services performed. Don’t give them any information or money.
8 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Alyssa,
Thank you for reaching out. My name is Kelsey, I'm a Manager here at Twentyeight Health. I truly apologize for any frustration related to these billing concerns.
It sounds like this may be the result of a technical error, as you should only receive 1 Care Plan charge monthly. We would truly appreciate the opportunity to look further into why your account was cancelled as well as any billing discrepancies. I've reached out to you through Trustpilot in order to do so, and hope to hear back from you soon.
Sincerely,
Kelsey (she/her)
The best online women’s health…
The best online women’s health providers!! Ken is the best! Thank you all for your unconditional support and amazing customer service!!
6 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Brittany,
Thanks so much for your kind words — we’re so happy to hear Ken was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
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