The doctor was great with her explanation of how to take my BC, what type would help me with my issues, and I was done within 20 minutes with a prescription! Overall, completely satisfied and will con... Ver mais
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Leia as opiniões dos outros
using this service has been great, it was easy getting started, the consultations are always quick. anytime i needed to reach out to customer service i’ve received quick replies. Dr May Lin Chu was so... Ver mais
A empresa respondeu
They sent my script directly to my pharmacy at no cost and gave me a couple months before they charged me I should have thought to cancel before I was charged but I was crazy busy. The process of canc... Ver mais
A empresa respondeu
I’ve been using Twentyeight Health for a few years now, I love how the providers explain everything so thoroughly and how fast I receive my medications! Exceptional customer service, Thank you so much... Ver mais
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Informações sobre a empresa
Escrito pela empresa
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Informações de contacto
330 E 38th Street, 10016, New York, Estados Unidos da América
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4,5
Excelente
981 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Great Provider
I have used Twentyeighy Health for so long and they are always super communicative and responsive, and dealing with healthcare I think thats super important!
20 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Danny,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Ladies! Twenty Eight Health is where it's at!
Twenty Eight Health made it easy to get a birth control prescription. In fact, this was one of the best tele-health experiences I've had! Dr. Stella is fabulous, easy to talk with, knowledgeable and I love that I can message her anytime I have a question for FREE! Also, Bri is a customer service, rock star who helped get my prescription completely covered by my health insurance by sending it to my local pharmacy where I live! Twenty Eight Health is simply wonderful and super convenient! I highly recommend them.
17 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Anne,
Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Gandhi from our Provider Team and Bri from our Customer Care Team were able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
They do what they can for you and more!
They do what they can for you and more!
20 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Krystal,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Nothing but results!
Nothing but results! Nicole answered all my questions and quickly at that. Im loving this care!!
18 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Eursaleen,
Thanks so much for your kind words — we’re so happy to hear Nicole was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I'd give zero stars if I could
I'd give zero stars if I could. I've been using this company since the pill club was bought out by nurx and at first it was very straight forward. After a few years or so they began rolling out several cost tiered plans to better connect customers with their services. I explained to them it wasn't necessary for me and for about a year they waived fees so that I could get my meds through insurance as that was all I needed and I paid a one time fee for a "consult" which was a questionaire basically asking what birth control I wanted. Now they switched to this 20 dollar a month nonsense and seriously does anyone contact them regularly that they believe their "services" are worth that much? I already pay insurance to cover my meds, they pay you but I'm not in network apparently with bcbs, one of the most accepted insurances out there. I hope they go bankrupt.
18 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Anderlynn,
Thank you for sharing your feedback. We understand why this change feels frustrating, especially if you mainly used Twentyeight for birth control refills through insurance.
Over time, we expanded from prescription refills to ongoing care — including provider messaging, urgent care for things like UTIs and yeast infections, skincare, and more — all under one membership. But we also understand that not every user needs or wants those additional services.
Insurance coverage can vary by plan, and while some members have their membership covered through in-network insurance, others may not yet qualify for that benefit. We know that can feel disappointing, especially when your medication itself is already covered.
We truly appreciate you being with us over the years, and we’d be happy to review your account and see if there are any better options available for you. Please reach out to us at contact@twentyeighthealth.com.
Sincerely,
Kelsey (she/her)
Shelby Hughes, NP is highly recommended!
Shelby Hughes, NP was a pleasure to work with. I'll be using Twentyeight Health for all my womens health needs from now on. They sent my prescription to CVS right away, and when CVS didn't have what I needed in stock, Twentyeight sent it via FedEx overnight! That is great service.
3 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Chasity,
Thanks so much for your kind words — we’re so happy to hear NP Shelby Hughes from our Provider Team was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I signed up and got same day care
I signed up and got same day care. I was scheduled with a phone call with a doctor within hours. Overall I’m happy with the service so far!
12 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Rachel,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Easy Peazy
They’ve made it easy to get what I need, plus my insurance accepts them. And when I had an issue with a refill, Marilu was amazing with getting that fixed right away.
5 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Kim,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Great customer service and fast…
Great customer service and fast responses. Nicole is great!
11 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Ryann,
Thanks so much for your kind words — we’re so happy to hear Nicole was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I’ve been using twentyeight for years…
I’ve been using twentyeight for years and have always had good experiences. I recently had an issue with my prescription processing, and Loella with the support team fixed it immediately.
8 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Jocelyn,
Thank you for sharing your experience. We're so happy to hear Loella was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
I love twentyeight health!
They are always on top of my deliveries and very kind and understanding when I need changes or help with my orders! Customer service is definitely top tier
30 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Malaena,
Thanks so much for your kind words — we’re so happy to hear our Care Team has been able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Customer Service is Excellent!
I have been using Twentyeight Health for years and they have been nothing short of amazing. They are always prompt in their communications regarding my prescriptions and are always eager to help. If I have a question or need assistance, I always get an emailed reply within a couple of hours. The last customer service agent I spoke with, Valeria, was super helpful and kind.
In short, I highly recommend Twentyeight Health. You can tell they care about their customers which is rare these days.
4 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Megan,
Thank you so much for taking the time to share your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
The entire team at Twentyeight Health…
The entire team at Twentyeight Health has always been incredibly easy to work with and makes the process of accessing birth control super easy and convenient! Recently I had an issue with my insurance and I sent an email and Hannah was so quick to respond and sort out the entire thing and my birth control was in the mail on the way to my house about a day later. 10/10 stars for Hannah and everyone at Twentyeight Health!!
27 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Molly,
Thank you for sharing your experience. We're so happy to hear Hannah was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Everyone is so accommodating and nice
I have always had a great experience with twentyeight health! The one star reviews must be written by people who don’t know how this company works. I highly recommend! Hannah was lovely to work with and great at communicating.
4 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Audrey,
Thanks so much for your kind words — we’re so happy to hear Hannah was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Great service!
Fast, easy, responsive! Also very responsive by email which makes it easy if you work during the day. Loella was the best!
27 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Michelle,
Thank you for sharing your experience. We're so happy to hear Loella was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Thank you for such great service!
Twenty-eight Health has been the best provider for as long as I've been a member. Recently, I had an unusual issue with deliveries, and Marilu was so incredibly helpful in doing everything she could to get it resolved. She messaged me frequently with updates and clear communication, and we got the issue figured out. Twentyeight Health really does care about its patients, and they really go above and beyond in customer service.
30 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi there,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Great communication and it was super…
Great communication and it was super easy to get my account set up. Marilu was great in assisting with any questions. I highly recommend!! Lots of great options for your sexual health.
18 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Sophia,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
BEWARE - ALWAYS UPPING PRICE
BEWARE
Scam-y. Watch your monthly fee withdrawals. Continuously upping prices. I’ve used this service for years - and I regret trusting them with my medical information. Selling their patients away for the almighty dollar. Look at this service’s history, legalities and buy-out. Went from $0 to $20 A MONTH now all with no changes made by the patient. Just sketchy corporate back end changes.
29 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Sam — thank you for sharing this. I’m really sorry this has been your experience, especially after using us for so long.
I want to clarify a couple of things. This is only the second time we’ve updated pricing in nearly seven years. These changes reflect a shift toward more comprehensive, provider-led care — including messaging with licensed providers, treatment for additional conditions (like UTIs, yeast infections, and skincare), and ongoing support beyond a one-time prescription.
We kept our $0 membership for self-pay and out-of-network users for several years, and have since focused on expanding in-network coverage — including Medicaid — to help more patients access $0/month care.
We understand that any change in cost can be frustrating. Our goal has been to balance affordability with being able to offer real, ongoing clinical care.
If you’re open to it, we’re here to help — we can review your account and make sure everything looks right.
Thank you again for calling this out.
Sincerely,
Kelsey (she/her)
best telehealth service
finding a telehealth doc that would accept my insurance was so hard till i heard about twentyeight health, i love that i can make appointments over the phone and not worry about going into a clinic for birth control. its easy to sign up and book consultations as well as i get my packages delivered discreetly and fast. my doc is dr.alejandra moscoso shes very friendly and attentive, always answers questions and offers good information when needed.
29 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Nayeli,
Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Moscoso from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Best site for my needs ive found and…
Best site for my needs ive found and ill be using them as long as im able, they take my insurance and always respond fast to messages baby lyn was amazing and helped me alot
28 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Lindsay,
Thank you for sharing your experience. We're so happy to hear Baby Lyn was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
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