Ubuy Qatar Opiniões 

647
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Good quality products that I couldn’t source locally. It is disappointing that you can’t return an item unless it is damaged. When my product arrived, it was much heavier than I realised. I w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to search find needed stuff! I chose them because the navigation was clearest among those website which offer similar shipping services. Moreover, I liked that conditions for shipping in whateve... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

as conclusion no customer services at all no body reply mail no single person in US or Qatar able to give single details about your shipment very bad experience in online shopping it is highly not... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The ability to be able to purchase some products and have them delivered as same products would not be available due to my location. Also, the fact that Ubuy uses DHL as its courier as it also allows... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

Ubuy is Qatar's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy Qatar. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in Qatar. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy Qatar


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

647 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(647)

32 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good quality of product and delivery on…

Good quality of product and delivery on time.

20 de abril de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hi Sami

Thank you for your positive feedback! We're glad to hear you were satisfied with the product quality and timely delivery. Your satisfaction is our priority, and we appreciate your trust in Ubuy.

We look forward to serving you again.

Best regards,
Team Ubuy

Classificada 4 em 5 estrelas

Items in Ubuy are unique

The items in Ubuy are mostly unique and can't be found in other apps. Delivery time is exactly as it is indicated when ordering.

17 de maio de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Evangelin

Thank you for your positive feedback! We’re glad to hear you appreciate the unique selection of products on Ubuy and that your delivery arrived right on schedule. Your satisfaction is important to us, and we’ll continue working to make every experience even better.

We hope to serve you again soon.

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

Good customer experience

Good customer experience, package arrive on time and as per purchase

15 de abril de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Matias

Thank you for your positive feedback! We’re glad to hear you had a good experience with your order and that it arrived on time as expected. Your satisfaction is our priority, and we appreciate your trust in us.

We hope to serve you again soon.

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

User Friendly app and prompt delivery…

User Friendly app and prompt delivery with neat package

29 de abril de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hi Bala

Thank you for your positive feedback! We're glad to hear you found our app user-friendly and appreciated the prompt delivery and neat packaging. Your satisfaction is our top priority, and we're happy to meet your expectations.

We look forward to serving you again soon.

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

Good Experience overall best service…

Good Experience overall best service provider

20 de março de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Dear Valued Customer

Thank you so much for your glowing 5-star review! We’re thrilled to hear that your experience with Ubuy was "good overall" and that you consider us the "best service provider." Delivering exceptional service is at the heart of what we do, and your feedback reaffirms our commitment to excellence.

Your kind words inspire our team to keep raising the bar and ensuring every interaction with Ubuy is seamless and satisfying. We truly appreciate your trust in us and are honored to have met your expectations.

Looking forward to serving you again soon and continuing to exceed your needs!

Warm regards,
Team Ubuy

Classificada 5 em 5 estrelas

Great Overall experience

Product quality, timely delivery , smooth process.

2 de abril de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hi Ritwik

Thank you for your positive feedback! We’re glad you were satisfied with the product quality, timely delivery, and smooth process. Your satisfaction is our priority, and we appreciate your trust in us.

Looking forward to serving you again.

Best regards,
Team Ubuy

Classificada 4 em 5 estrelas

delivered as committed

25 de abril de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hi Syed

Thank you for your feedback. We’re glad to hear your order was delivered as promised.

We appreciate your trust in us and hope to serve you again soon.

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

Good to be used

Good to be used

20 de abril de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hi Sheikhabdulaziz

Thank you for your positive feedback! We're glad to know you found our product good to use. Your satisfaction is our priority, and we appreciate your support.

Looking forward to serving you again.

Best regards,
Team Ubuy

Classificada 1 em 5 estrelas

The product was over expensive and didn't even work

The product was over expensive , and in the end it did not even work

25 de março de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Gayantha

Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations.

Regarding pricing, the product costs listed on our platform are set directly by sellers. However, we strive to ensure prices remain competitively lower compared to other marketplaces while maintaining the quality and service standards our customers deserve. For full transparency, the final price (including shipping and customs fees) is always displayed on the order review page before payment is completed.

We’re truly sorry to hear the item did not work as intended. At Ubuy, we offer a 7-day return window for eligible products, allowing customers to initiate returns for a refund. Unfortunately, we did not receive any communication from you during this period, and our support team has no record of your contact.

Your input is invaluable, and we apologize deeply for the inconvenience caused. We’d welcome the chance to assist you further. Please reach out to our customer support team at info@ubuy.com so we can explore solutions together.

Thank you for giving us the opportunity to improve.

Best regards,
Customer Experience Team Ubuy

Classificada 1 em 5 estrelas

It takes too long to deliver

It takes too long to deliver

22 de março de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello! Thank you for sharing your feedback, and we sincerely apologize for the delay in delivering your order. We understand how frustrating it can be to wait longer than expected, and we take your concerns very seriously.

At Ubuy, we strive to ensure timely deliveries, but occasionally, factors like shipping origin, customs clearance, or logistical challenges can cause unforeseen delays. We acknowledge that this does not excuse the inconvenience caused, and we are actively working to improve our processes and partnerships to enhance delivery efficiency.

If you’d like us to investigate the status of your specific order or provide further assistance, please reach out to our support team directly at info@ubuy.com We’d be happy to track your shipment and keep you updated.

Your patience and understanding mean a lot to us, and we’re committed to resolving this and ensuring a smoother experience for you in the future. Thank you for giving us the opportunity to address your concerns.

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

Fast delivery and I received the item…

Fast delivery and I received the item correct

6 de março de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hi Gabrielle

Thank you for your 5-star review! We’re glad you loved the fast delivery and accurate order. Hope to serve you again soon!

Best,
Team Ubuy

Classificada 4 em 5 estrelas

Just shipping cost and taxes are high…

Just shipping cost and taxes are high try to offer free deliveries for orders above 500 riyals

8 de janeiro de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Sanda

Thank you for your thoughtful 4-star review and valuable feedback! We truly appreciate your insight about shipping costs and taxes. We understand how important affordability is to our customers. While we’re always working to optimize pricing, we’ll definitely share your suggestion for free deliveries on orders above 500 Riyals with our team for future consideration.

Your voice helps us improve, and we’re committed to making your shopping experience even better. Thank you for supporting us. We hope to wow you on your next order!

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

great way to buy things not available…

great way to buy things not available in your country and cheaper then your country from A-Z

1 de fevereiro de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Fawaz

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that we’ve made it easier and more affordable for you to access products that aren’t available in your country. Helping you navigate international shopping seamlessly is exactly what we aim for! Your support means the world to us.

Keep enjoying those global finds, and don’t hesitate to reach out anytime. We’re here to make every purchase a breeze!

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

Received the item as advertised

Good service

19 de março de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Pramod

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

Good service

23 de março de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Muhammad

Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our services. Your satisfaction is our top priority, and your feedback inspires us to keep delivering our best.

We look forward to serving you again soon!

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

happy communication from my different…

happy communication from my different orders snd non avaliable ilty products

20 de fevereiro de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Emre

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Classificada 4 em 5 estrelas

It was great

It was great, little bit long delivery time

13 de fevereiro de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Abdulrahman

Ubuy team thanks you for your order and your 4-star review.

We are glad that your experience with Ubuy has been positive and hope your next order will bring you 5 star satisfaction. We hope to see you very soon on our website ubuy.com

Best regards,
Team Ubuy

Classificada 5 em 5 estrelas

good product

3 de fevereiro de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Sudarmanto

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Classificada 1 em 5 estrelas

It was a bad experience with you in…

It was a bad experience with you in terms of shipping process that has a huge difference between estimated delivery date and actual one. In addition to shipping cost that was not equal the service delivered.

21 de março de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Hello Imran

Thank you for sharing your feedback, and we’re deeply sorry your experience fell short of expectations. We understand how frustrating delays and unexpected costs can be. Since your order included 17 items from different international suppliers, coordinating shipments can sometimes lead to longer delivery times than estimated. We’re actively refining our logistics partnerships to improve accuracy and speed.

We also apologize that the shipping costs didn’t align with the service you received this isn’t the standard we aim for. Your feedback is invaluable, and we’re reviewing our pricing structure to ensure fairness and transparency.

If you’d like to discuss your order further, please reach out to us directly at info@ubuy.com . We’d love to make this right and regain your trust. Thank you for giving us the chance to improve.

With warm regards,
Team Ubuy

Classificada 3 em 5 estrelas

Delayed Delivery: Incomplete Order and Uncertain Fulfillment Timeline

Disappointing Delivery Experience

I placed an order for 6 cable reels on February 25th, 2025, with the expectation that they would arrive within the promised delivery window of 15-20 days. However, as of today, I have only received 1 out of the 6 items. I am still waiting for the remaining pieces, and there has been no clear update on when the rest will be delivered.

The delay is quite frustrating, especially considering the delivery terms provided at the time of purchase. I am unsure when the remaining items will arrive and would appreciate clearer communication regarding the status of my order.

I hope Ubuy can address this issue promptly and ensure that the remaining items are delivered as soon as possible.

17 de março de 2025
Opinião espontânea
logótipo da Ubuy Qatar

Resposta da Ubuy Qatar

Dear Ajay

Thank you for sharing your feedback, and we sincerely apologize for the frustration caused by the delay and partial delivery of your order. We understand how important timely communication and fulfilment are, and we regret falling short of your expectations.

Upon investigating, we discovered that the Alphaworks Cord Reel Extension (14AWG x 50 feet) was out of stock with the seller. To avoid further delays, they substituted 5 units with the ReelWorks 14AWG x 50ft (SRT) Extension Cord Reel Retractable a higher-priced alternative with similar specifications while sending the 1 available Alphaworks unit. If the ReelWorks units do not meet your needs, we’re happy to arrange a return pickup and process a refund for those items.

We recognize the lack of clarity regarding delivery updates and take full responsibility for this oversight. Our team is actively following up with the seller to expedite resolution and will keep you informed every step of the way.

Could you kindly check your inbox for our email and respond at your earliest convenience? Your confirmation will help us resolve this swiftly. If you need further assistance, please contact us directly at +974 40197701

Thank you for your patience and understanding. We value your trust and are committed to making this right.

Best regards,
Customer Experience Team Ubuy

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