Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Customer satisfaction is our top priority. Please contact us if you have any problems. We will try best to resolve any issue for you.
Reino Unido
2,3
14 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Uision
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Easy to navigate and place orders, will see once I receive my delivery. If I will order again.
Item bought with quick postage and nothing has arrived. Cheap chinese rubbish.
I want my refund plz
Resposta da Uision
Hi, we’re sorry to hear that you haven’t received your item. We’d be happy to look into this and assist you with the issue.
To help us locate your order and resolve this matter as quickly as possible, could you please provide your order number or the email address used when placing the order? Once we have this information, we’ll be able to check the order details and assist you further regarding the delivery or refund.
I bought the eye tightening cream and after multiple uses it hasn’t made a single difference to my appearance . It’s a complete sham
Resposta da Uision
Hi Andy, we’re really sorry to hear that you haven’t seen the results you expected. We understand how disappointing that can be.
Results can vary from person to person depending on skin type and consistency of use, but your feedback is very important to us. We will report this to our customer service team right away so they can look into your experience further. Please note that we will contact you via email you left in the order.
Purchased 3 eye creams 24/12-25. Got confirmation email - nothing arrived. Tracker says never left factory.
Resposta da Uision
hi tessawessa, We are sorry to hear that you are not recevied the package yet. According to the footer of the website, total time will be 10-18 working days, processing time and Delivery time.
Could you please provide your order number or the name of the recipient, other informations?
Ordered and havnt recived ordeted of fb have see about refund now scam git email tried email back.it dont work
Resposta da Uision
hi AMANDA , We are sorry to hear that you are not recevied the package yet. Sorry for the delay in reply, we have just returned from vacation.
Could you please provide your order number or the name of the recipient, other informations?
Do not buy from this company,thankfully I paid with PayPal, never received my order.Avoid,Scam.
Resposta da Uision
hi William , We are sorry to hear that you are not recevied the package yet. Sorry for the delay in reply, we have just returned from vacation.
Could you please provide your order number or the name of the recipient, other informations?
Recieved an email after ordering then nothing. Website now doesn't exist so will be putting a claim for fraud at my bank and getting my money back
Resposta da Uision
Hi Hayley , this is our site https://www.uision.co.uk/, please you check check again?
The trustpilot account “Hayley Brooksbank
” is the only information we can see here. Could you please provide more informations to help us?
Best regards
Pretty sure this is a scam. No communication no details.
Resposta da Uision
hi Bla , Sorry for the delay in reply, we have just returned from vacation. this is our site https://www.uision.co.uk/, please you check check again? We are a real and can be trusted shopping site. For any problem you have met, we will help you to solve it try our best.
Could you please provide your order number or the name of the recipient, other informations?
I was not happy with their dishcloth mop. However their customer service is excellent and they have refunded my payment.
Resposta da Uision
Hi Elizabeth , We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive.
The trustpilot account “Elizabeth Graham
” is the only information we can see here. Could you please provide more informations to help us?
Best regards
I. Have. Ordered. Items.+ paid. For. Items. + messaged uision . For. 3. Days. But. They. Have. Not. Answered. ANY . Of. My. Requests. To. Reply. To. Me. About. My. Orders . + trustpilot. Seem. To. Be. Saying. They. Don't. Know. Them .as. they. .trustpilot. ? Don't. Seem. To. Want. To know ? Probably. Sticking. Up. For. Them. ???
Resposta da Uision
Hi Terry , Usually, there will be a system notification email after the order is successfully placed. If you did not receive the email, please check if there are any email from "clientplus" with your spam box or junk folder. That's the emails system we are uesing. Please don't worry.
The trustpilot account “Terry Bryan
” is the only information we can see here. Could you please provide more informations to help us?
Best regards
Total CON
Paid no confirmation email
No response to my emails
Refunded by the bank
Lesson learnt don’t buy stuff on Facebook
AVOID!
Resposta da Uision
Hi Carolyn , Sorry for the delay in reply, we have just returned from vacation. Usually, there will be a system notification email after the order is successfully placed. If you did not receive the email, please check if there are any email from "clientplus" with your spam box or junk folder.
The trustpilot account “Carolyn Gray
” is the only information we can see here. Could you please provide more informations to help us?
Best regards
Ordered product November 2025. Nothing arrived. I ensured then end December and they said it was being dispatched. They sent me a tracker which looked very unofficial.
The teacher stated the item was delivered 7 Dec 2025 but they told me it was dispatched end Dec.
Item never received. I have demanded a refund and will charge a fraud claim via my bank.
Resposta da Uision
Hi Rebecca ,We are sorry to hear that you are not satisfied with service. We will improve everything you mentioned.
Could you please provide more informations to help us find your order?
Best regards
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
