Malgré les nombreuses avis négatives, j’ai fini par commander sur leur site, j’ai été agréablement surpris par la qualité de la robe, rien à dire le tissu doublé. La coupe est à l’identique sur la pho... Ver mais
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Leia as opiniões dos outros
Returning size that doesn't fit could be easier and an email the same day or within 24hrs would be great to know how to return for piece of mind im not paying double for a dress as original size didn'... Ver mais
A empresa respondeu
The website offers a very large selection of dresses for all tastes and occasions. I really liked having so many options to choose from, from elegant styles to more simple ones, all well presented on... Ver mais
A empresa respondeu
It has been so easy to order a tailored outfit for my sons wedding. The instructions were so easy to follow. The wedding is not until December 21st 2027, but I fell in love with the outfit and I did n... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable. At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Informações de contacto
Reino Unido
- uk.missacc.com
4,6
Excelente
266 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 86% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Missacc
Dear valued customer,
Thank you so much for your kind words! We're thrilled that everything was easy and straightforward for you. We look forward to your next visit!
Pretty dress for Mother of the Groom
8 de fevereiro de 2026
Opinião espontânea
Resposta da Missacc
Dear valued customer,
Thank you for choosing us for this important occasion. We are so pleased our dress helped you look and feel your best as Mother of the Groom.
Avoid this company !!
Avoid this company !!! They are thieves! I ordered what I thought was going to be a beautiful WHITE wedding dress what I got was something very different the bottom was white the top was beige!!! Their “stress free return” was a nightmare so much back and forth through email in the end I still lost money for their mistake! Their website is super misleading and their customer service is a joke they do not care they will make money somehow while you’re still stressing to find a dress. Do yourself a favour and look somewhere else!
23 de janeiro de 2026
Opinião espontânea
Resposta da Missacc
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can look into your case? You can reply here directly. Thank you for your cooperation in advance. Hope to hear from you soon.
The Missacc Customer Satisfaction Team
Swatches only at present so let's see…
Swatches only at present so let's see but wait time of 4 weeks seems excessive for swatch only. Hopefully sooner delivery.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Missacc
Thank you for your feedback! We appreciate your patience with the swatch delivery and totally understand your note on the 4-week wait time. We’ll do our best to expedite your swatch shipment for a sooner delivery😊
I've ordered three swatches
I've ordered three swatches, to make sure which colour I'd prefer the dress on. I think this option is great, but I'm not so happy with the waiting time, they'll arrive after a month, I wish it was faster
6 de fevereiro de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your feedback and for choosing our swatch service! We’re glad you love having the swatch option to pick your perfect dress color, and we totally understand your wish for a faster delivery time. We truly appreciate your patience, and we’ll do our utmost to expedite the process for you.
Resposta da Missacc
Thank you so much for your lovely feedback! We’re thrilled to hear you found our website easy to use. Looking forward to your next purchase with us soon 😊
Possibilité de faire sur mesure…
Possibilité de faire sur mesure gratuitement
6 de fevereiro de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your wonderful feedback! We’re delighted you love our free custom tailoring service. Looking forward to crafting your perfect piece soon 😊
Nice and easy shopping 🛍
Nice and easy shopping 🛍. Custom made as well
5 de fevereiro de 2026
Opinião espontânea
Resposta da Missacc
Thanks so much for your lovely feedback! So glad you had a nice and easy shopping experience with us, and we’re happy you love our custom-made option too 😊
Easy to navigate around the system
Easy to navigate around the system, order however delivery expensive the time will tell if I need to refund
5 de fevereiro de 2026
Opinião espontânea
Resposta da Missacc
Thanks for your feedback! We’re glad the site was easy to navigate for you. We appreciate your note on delivery costs, and we hope your order meets all your expectations—please reach out if you need any assistance at all 😊
Just ordered wedding dress
Just ordered wedding dress. Now only waiting for arrival. You can customise your size , it’s great option.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Missacc
Thank you for your kind words! We’re thrilled you love our custom size option. We can’t wait for you to receive your beautiful wedding dress and shine on your special day! 💍
Resposta da Missacc
Dear valued customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear you love the ease of use of our platform and appreciate our plenty of choices—we put great effort into making your shopping experience seamless and curating a diverse selection to suit every taste. It means a lot that these details have made your experience enjoyable, and we truly appreciate your support. We look forward to welcoming you back for more great finds soon!
Good buying experience
Good buying experience, can’t wait to see what the dress is like
31 de janeiro de 2026
Opinião espontânea
Resposta da Missacc
Dear valued customer,
Thank you for your positive feedback and for choosing us! We’re thrilled you had a great buying experience, and we hope you love your dress when it arrives—looking forward to hearing your thoughts!
Ease of use online.
31 de janeiro de 2026
Opinião espontânea
Resposta da Missacc
Thank you for your positive feedback! We're delighted to hear that our website is easy to use.
Excellent range, colours and quality
Dresses are beautiful. Already purchased my daughter's wedding dress now it's my turn!
30 de janeiro de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your wonderful review! We’re thrilled you love our dresses and that you found your daughter’s wedding dress with us. We can’t wait for you to find your perfect dress too!
good shopping experience
lots of information and able to customise my correct size
27 de janeiro de 2026
Opinião espontânea
Resposta da Missacc
Dear valued customer,
Thank you for your valuable feedback. We are pleased that the detailed information provided helped you customise the perfect size for your needs. Your satisfaction is our priority, and we look forward to serving you again.
Exact measurments
26 de janeiro de 2026
Opinião espontânea
Resposta da Missacc
Dear valued customer,
Thank you for your feedback. We are pleased that the exact measurements provided met your expectations and helped you select the perfect fit. Should you need any further assistance, please feel free to contact us.
Great value for money
Site very easy to navigate. Some fabulous pieces. Very reasonably priced
26 de janeiro de 2026
Opinião espontânea
Resposta da Missacc
Dear valued customer,
Thank you for your thoughtful feedback. We are delighted to hear that you found our site easy to navigate, discovered pieces to your liking, and appreciated our competitive pricing. Your satisfaction is important to us, and we look forward to welcoming you back for future purchases.
Resposta da Missacc
Dear valued customer,
Thank you for your feedback. We are pleased to hear that you experienced our fast and efficient service. Delivering prompt and reliable service remains our commitment, and we appreciate your support. We look forward to serving you again.
Resposta da Missacc
Dear valued customer,
Thank you for your kind words. We are pleased to hear that you found our website informative and enjoyed our beautiful selection of choices. We strive to provide detailed product information and curated options for our customers, and we appreciate you taking the time to share your experience. We look forward to welcoming you back.
Great choices to choose from and good…
Great choices to choose from and good value for money
25 de janeiro de 2026
Opinião espontânea
Resposta da Missacc
Dear valued customer,
Thank you for your feedback. We are delighted to hear that you found our selection of choices impressive and that our products offer good value for money. Providing quality options at competitive prices remains our commitment, and we appreciate your support. We look forward to serving you again.
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