Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wanted to give zero stars, but there wasn't an option. I ordered and paid for something back in May and I am yet to receive it. I have emailed, and messaged them non stop and have had a reply saying... Ver mais

Classificada 1 em 5 estrelas

The frame arrived damaged so the print has becomes useless. We waited two weeks for the order to be fulfilled. Very bad customer experience. No phone number to complain. Do not recommend.

Classificada 1 em 5 estrelas

Would give 0 if I could. Submitted my order a month ago and still not received. Ordered twice and contacted to cancel one and to check on where my order is as estimated 9 days…. Still no reply and no... Ver mais

Classificada 5 em 5 estrelas

I haven't yet received my print and frame but I've never had such a fantastic experience via their online chat. For one thing, it was a real person (!) and Tom went out of his way to help. Offering h... Ver mais

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Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

30 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,7

Todas as opiniões

(30)

10 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Terrible Service. STAW AWAY!

Got my order wrong, did not send me a replacement even though they said they would, still haven’t confirmed a replacement. They are poor at responding also. They also said they would refund me my delivery, still waiting for confirmation on that too. Cheap company with no care for customers or the quality of the product or service. Stay Away!

5 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute rubbish

I never write reviews but my experience with this company was so awful that I feel the need to let others know they need to avoid them.

This company doesn’t even deserve 1 star. I ordered a framed print for my dad’s birthday, not only did it arrive very late but they also sent the wrong size (I ordered a 16 inch and received a 20 inch - I specifically needed the smaller one as my dad’s house is quite small and and anything larger than what I ordered would have been too big.

I placed the order in October 2023 and I’m still waiting to hear back from their customer service in January 2024 despite multiple emails and online requests! Their phone number just rings out and then cuts off. Absolutely rubbish company and the print was very blurry too. Scam artists!

31 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Showed up months late & poor quality

Showed up 2 and a half months after order when it was advertised as two week delivery. Completely missed the occasion it was for and it was awful! Called and messaged, the number was automated and no messages were responded to. AWFUL costumer service and FALSE ADVERTISING! Also poor quality. And to top it off, company doesn’t even care about its costumers! Don’t buy from them, hopefully they will go out of business as they should. UK Print Frame Co, you suck!

14 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Want to give the 0

Want to give the 0, As I have now seen for myself do not use this company.
Taken 3months to have product I ordered personalised for an anniversary back in September..
Sent loads of emails, messaged customer service no response.
Finally had it delivered today but totally wrong, I don't even know the song on the record, no words I asked personalised with..
Shocking, please report company, trading standards need to be informed..

19 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely shocking service

Absolutely shocking service from this company. I ordered a print which has not arrived and I have sent several emails, Facebook and Instagram messages and received no reply. The phone number provided in the website does not exist. Do not use this company.

12 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid at all costs

Don't use this company for anything.
I ordered 2 framed pictures and it took approximately 4 weeks to get sent.
When they arrived the order was incorrect.
I have contacted their customer services and they either don't respond or it takes weeks before they do.
There are far better companies offering far better services.

27 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Awful Personalised Framed Photo

Awful. Avoid this company. I ordered a framed photo as a gift. I attached a good quality photo and yet the framed photo received was awful, out of focus and washed out colours. I would be embarrassed to give it as a gift.

I have contacted them twice and had no response. I am now trying to get a refund through PayPal.

Total waste of money and absolutely no care for their customers.

2 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a photo collage for my…

I ordered a photo collage for my daughters 18th and I adjusted some of the photos to fit the frame correctly. The collage arrived and the photos I’d adjusted hadn’t been altered and the result meant the tops of heads were missing from some of the photos. Looks ridiculous now. I Emailed on approx. 4 occasions to try and sort it but despite them telling me they would correct it, they didn’t. Terrible customer service. Don’t waste your money like I did.

14 de maio de 2023
Opinião espontânea

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