Appalling customer service. Issue with sizing with one hat ordered. We had received free gifts and were insistent they be returned even though I was ordering a replacement (and would return the gifts... Ver mais
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Leia as opiniões dos outros
I purchased a Tilley hat eleven years ago, and wear it regularly during the summer, especially when golfing. It is comfortable and gives good protection. Their promise is to guarantee the product for... Ver mais
Had been hunting for a packable waterproof rain coat for a while, happened upon the Tilley Rain Poncho and it's reviews were all positive. The range of colours it comes in are subtle and understated,... Ver mais
Only one hat in my size so little choice but that was ok. Delivery a little longer than we are used to these days - 7 - 10 days. Hat itself exactly as described and helped enormously on a long plan... Ver mais
Informações sobre a empresa
- Loja de chapéus
- também em
- Loja de chapéus e bonés
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa
Escrito pela empresa
Designed in Canada since 1980. Tilley represents a lifetime investment that's rich with stories that have travelled the globe. True to a time honoured design philosophy, Tilley balances form with function, style with innovation, and gives classics a modern spin. Our products are designed and crafted to withstand the test of time. We thoughtfully select quality materials with features that enhance the outdoor experience. We design locally, and produce responsibly. We exclusively feature Canadian designed headwear and apparel and maintain high standards, at home and abroad. We are committed to sustainability through the use of natural and recycled materials, and sustainable fibers.
Informações de contacto
Unit F5 Helston Business Park, TR13 8FZ, Helston, Reino Unido
- 01326 574402
- info@tilley-uk.com
- uk.tilley.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The hat is really well-designed and…
The hat is really well-designed and very comfortable. I expect to be wearing it on my walks for years.
Helpful…
Customer service were very helpful when I contacted them re delivery of my hat. Hat arrived in time for my holiday and was perfect for Oman.
Hat as described
I’ve found Tilley a great Company to…
I’ve found Tilley a great Company to deal with, clear information about the products and good communication throughout purchasing an item. I’m very pleased with the hat I’ve bought, it’s a good fit and does just what I want it to do: stays on my head in windy conditions and keeps the sun & UV off my face and neck. I can rest assured it meets SPF 50 which is what I need.
Tilley Fishing Hat
My Tilley T5 hat is perfect for my fishing and walking adventures, I wish I had purchased one a long time ago !
Good product (lightweight poncho)…
Good product (lightweight poncho) although it took quite a long time to arrive.
Great company
Great company. Got a new hat under the Life Guarantee. That will last me till I die now. 🌞
Stylish, practical and incredible quality.
I can’t recommend this brand highly enough. The quality is always exceptional. The designs are both stylish and functional with incredible attention to detail.
Whole family love Tilley
Whole family love Tilley (Ages 17 -63). Website is attractive and easy to navigate. Amazing deals in sale. Excellently made clothes, great quality and that bit different. Order arrived quickly and items true to size. Efficient returns service.
Best Beanie
The Fair Isle Beanie is smart and very warm, with its fleecy lining it's very snug and great for frosty walks.
Tried to Buy a Hat. Accidentally Joined a Comedy Sketch.
Signed up to their marketing. They dangled a discount code.
Tried to use it on a hat. Apparently the hat I picked is one of the mysterious items that the code doesn’t work on. It was not even discounted.
Fine. I ordered it anyway.
A few days later I get an email saying the order is cancelled because they have no stock.
Interesting, given they run on Shopify, which normally keeps track of things like… stock.
Money still hasn’t landed back on my card.
To smooth things over they kindly sent a 15% “sorry” code.
Naturally that code also doesn’t work on the hat I want.
My first experience of Tilley.
Also my last.
I got just what I wanted ....perfect 😌
I got just what I wanted ....perfect 😌
excellent packaging of excellent…
excellent packaging of excellent product as usual..
Imordered a hat that went out of stock…
Imordered a hat that went out of stock after I ordered it and Tilley still honoured it at a discount price and sent it to the UK from Canada. Unbelievable service. Ill be ordering another hat for sure.
Quality products and good customer…
Quality products and good customer service
Product excellent
Product excellent! Fits beautifully and was a bargain in the sale. Got it for summer. Brilliant!
Great stylish hat (TM6) nice wide brim…
Great stylish hat (TM6) nice wide brim helps any rain keep of your face and head.
Good service from a company with a good pedigree. A little more expensive than others but you get good quality. Plus a lifetime manufacturer guarantee on material and workmanship.
Excellent hat.
Hat was as described. Sizing was good. It arrived when promised. Good to wear.
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