Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Surely if toluna had any respect for its clientele it would recognise the issues being flagged up by so many.They need to honestly recognise the problem and give a truthful response to why rewards are... Ver mais

Classificada 1 em 5 estrelas

Started good. Rewards promptly paid. But now they are not. Reward redeemed 19 September. Still marked as "under review" eight weeks later. Rewards expire after 90 days. The response to this report... Ver mais

Classificada 1 em 5 estrelas

Joined Toluna, filled everything out accurately and honestly. Received a survey invite via email the next morning, completed the whole thing (25 mins) submitted it and got an error screen, tried to l... Ver mais

Classificada 1 em 5 estrelas

It has been fine for years, I joined in about 2012 ish I belive and have had several rewards but recently I have been blocked from taking surveys because of ip problem but they help isn't much help a... Ver mais

Informações sobre a empresa

  1. Analista de mercado

Informação fornecida por diversas fontes externas

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Informações de contacto

  • River Road 21, 06897, Wilton, Estados Unidos da América

  • uk.toluna.com

1,2

Muito mau

TrustScore: 1 em 5

158 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(158)

30 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Warning warning do not use this…

Warning warning do not use this company, I gained 200,000 points answering surveys. I took my time i answered honestly and with integrity, I went to cash out via PayPal, they wouldn't grant it. The next time I went to login it said I had wrong password, so I went to re set password they said I didn't have an account. I lost all them points and all the time it took to do them. This is a fake company and are scamming honest people so do not fall in the trap.

12 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use

Do not use! My account has just been suspended for being used outside of the UK! I've not been outside of the UK and have questioned them to which they responded "we wish you all the best for the future!" and they have not paid out what I had accrued.

5 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Toluna is a waste of time, not worth trying.

I’ve signed up about a two weeks ago, completed a few surveys, enough to redeem a 10£ voucher, and this is when the issues start. The first voucher was processing for 2 days then got rejected without any reason provided, points returned to my account. I’ve tried for the second time with a different voucher, same story. Then I’ve tried for the third time, and I lost access to my account! When I try to log in either on the app or the website it doesn’t work, password reminder doesn’t work either I never received any of the password reset emails from Toluna. My account vanished! I would like to unsubscribe and forget about this terrible experience, but even this seems to be an issue, when I click the unsubscribe link in one of the old emails from Toluna the page doesn’t work…
One star was triggered by the issues, but overall when it worked I must say both the website and the app were rather poor quality.
Toluna is a waste of time, not worth trying.

25 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

ITS A SCAM

ITS A SCAM, BIG FAT SCAM. YOU CANT REDEEMED THE REWARDS, IT WILL ALWAYS GETS CANCELLED FOR NO KNOWN REASONS, AND THEIR CUSTOMER SUPPORT WONT EVEN REPLY TO ALL OF YOUR TICKETS. DONT EVEN DARE TRY THE APP, I SWEAR ON MY GRAVE, TOLUNA IS A SCAM.

3 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Waste of time filling out so many…

Waste of time filling out so many questions to be told you don’t qualify for the survey. Most of the time you spend ages filling the surveys for it to throw an error up at the last question. Don’t bother wasting your time on this awful company. I will be deleting my account

4 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointed

What's happened Toluna? Since I joined in January I've been very happy with you....until this week. Today alone had three long surveys throw up an error page right at the end. This isn't good enough ...very disappointed and disillusioned

24 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I joined and started do complete…

I joined and started do complete surveys. With every one I completed (some taking up to an hour), on getting to the end and pressing SUBMIT, a message popped up on the screen saying 'Error ..whoops this is our fault not yours. Return to home page'. Incredibly frustrating and a total waste of time. Dont bother!!!

24 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Every survey I do craps out either at…

Every survey I do craps out either at beginning or end so I don't get any points, it does not give me any encouragement to do the surveys. Also I can't remember my password won't give me any help resetting it, I keep asking but no reset gets sent. So they have got my voucher, they won't send it to me or email me with it

Please don't sign up, I think they have got my data and that's what was wanted

28 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Don't waste your time

I also have been with Toluna for a long time. Recently at the end of every survey all you get is sorry, it's not you it's us. Survey completed - no points given. Impossible to contact them. I will be doing no more of their surveys till I see they are up and running

15 de outubro de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Disappointing…

I have been using this site for years and really enjoyed the site but lately, I am not allowed to log into my account and cannot even reach Toluna to complain. How do I set my password

25 de setembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Would give no stars if I could.

Would give no stars if I could.
I completed a survey which was supposed to take 3 hours and actually took 6. When completed I was suppose to receive 53000 points.
Got to the end and clicked to complete.
Was thrown out of my account and couldn’t log in.
Raised a query as to why and I was told I violated their terms and conditions because I hadn’t answered some of the questions in the survey correctly. They are just gleaning all your personal info from you.
Keep well clear of these scamming b******s!!!

10 de setembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

They pay you way too little

They pay you way too little, while they probably rake in the cash. Don't waste your time here, and just use another website to fill in surveys if that is what you want to do.

7 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Other Panel Companies Pay Much More..

I have been panelist for over 6 Months now and not made even 10 dollars. This is really low compared to another survey website that i joined recently opinioninn.com where i have made over $100 in just couple of months. Toluna needs to improve their payout as it very low compared to similar website now.

2 de julho de 2021
Opinião espontânea

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