Some of the flooring has arrived damaged, I have sent photos, twice & chased up but not a response to resolve this! I need a resolution ASAP.
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Leia as opiniões dos outros
Kashar Carpets are of the very highest standards. They are incredibly unique, versatile and affordable. The staff here are very knowledgeable, well mannered and helpful. Currently, there are some FR... Ver mais
A empresa respondeu
Great communication. I had to order just one more pack of laminate flooring. Very good service, the package was delivered quickly and also got a small refund which always helps. Highly recommend this... Ver mais
A empresa respondeu
UK Flooring Depot made the whole process so easy from start to finish. They were professional, friendly, and gave great advice to help me choose the perfect herringbone flooring to match the light, ai... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to UK Flooring Depot, your premier destination for quality flooring. With a legacy spanning 30 years, we specialize in offering a curated selection of flooring options. While we don’t provide installation services,our knowledgeable team is here to guide you through choosing the perfect flooring for your space. Explore our collection and elevate your surroundings with durable and stylish flooring from UK Flooring Depo
Informações de contacto
Reino Unido
- ukflooringdepot.co.uk
4,3
Excelente
113 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 22% das suas opiniões negativas
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Resposta da Uk Flooring Depot
Thank you for your kind review! We’re really pleased to hear you were happy with both the quality of our flooring and the service you received.
We truly appreciate your support.
Kind regards,
UK Flooring Depot
Good customer care
Delivery took longer than expected as they lost the flooring but the customer service was excellent and they re sent the flooring on next day delivery
20 de junho de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you for your review and for your patience.
We’re sorry that your original delivery was delayed, but we’re really pleased to hear that our Customer Service Team was able to resolve the issue quickly and arrange a replacement on next-day delivery.
We truly appreciate your kind comments and your understanding.
Kind regards,
UK Flooring Depot
Excellent flooring!
The product is excellent - everything as expected. Looked like the image on screen. The delivery was delayed for a week but am still giving it a 5 star because when it was ready to be delivered it came on time, well packed and placed where I requested. Excellent service! The flooring looks really great and we would recommend this to others.
27 de março de 2026
Resposta da Uk Flooring Depot
Thank you so much for your fantastic 5-star review and recommendation!
We’re delighted to hear that the flooring met your expectations, looked just as pictured, and looks great once installed. We’re sorry again for the initial delivery delay, and we really appreciate your patience and understanding.
It’s wonderful to hear that the delivery itself went smoothly and that you were happy with the packaging and overall service.
Thank you for choosing UK Flooring Depot, and we hope you enjoy your new flooring for many years to come!
Kind regards,
UK Flooring Depot
I found the staff helpful in my needs…
I found the staff helpful in my needs and their delivery on time
11 de junho de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you for your kind review!
We’re pleased to hear that our team was helpful and that your delivery arrived on time. We really appreciate your feedback and hope to assist you again in the future.
Kind regards,
UK Flooring Depot
Marble laminate flooring
Really the best customer service i have ever received from an online shop, flooring is just what I wanted, a small problem of a damaged box of flooring that happened in transit and a missing box, this was resolved within a couple of hours, 5 stars to this company and I would highly recommend them, my flooring looks beautiful in my bedroom, i cant wait to get it in my living room as well once my decorating is finished
5 de junho de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you so much for your wonderful 5-star review and recommendation!
We’re delighted to hear that you’re happy with your marble laminate flooring and that our Customer Service Team was able to resolve the damaged and missing box so quickly.
It’s lovely to know the flooring looks beautiful in your bedroom, and we hope you’re just as pleased with it in your living room once the decorating is complete.
Thank you again for choosing UK Flooring Depot and for your kind words.
Kind regards,
UK Flooring Depot
Good quality flooring and customer…
Good quality flooring and customer services. I would definitely purchase again
3 de junho de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you so much for your kind review!
We’re really pleased to hear that you were happy with both the quality of the flooring and our customer service. We truly appreciate your support and would be delighted to welcome you back again in the future.
Kind regards,
UK Flooring Depot
Resposta da Uk Flooring Depot
Thank you for your kind review!
We’re pleased to hear that you were happy with the quality of the flooring and that your delivery arrived on time. We really appreciate your feedback and support.
Kind regards,
UK Flooring Depot
Resposta da Uk Flooring Depot
Thank you so much for your kind review!
We’re delighted to hear that Mohamad was able to help you and provide the support you needed. We really appreciate your feedback and will be sure to pass your lovely comments on to him.
Kind regards,
UK Flooring Depot
The UK Flooring Depot are great…
The UK Flooring Depot were really efficient in delivering my order. The laminate I got looks even nicer than the photos online. Solid and very good quality. The delivery was super fast. I placed my order on Friday and it’s arrived on Tuesday, and it was a bank holiday weekend. Really chuffed. Definitely will earmark this company for future orders. Service like this is hard to find.
5 de maio de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you so much for your fantastic review!
We’re delighted to hear that your laminate looks even better than expected and that you were impressed with both the quality and the speed of delivery, especially over a bank holiday weekend.
It really means a lot to know that you would consider us again for future orders. Thank you for choosing UK Flooring Depot and for your kind words about our service.
Kind regards,
UK Flooring Depot
Five star service happy to help in…
Five star service happy to help in anyway highly recommend this company
28 de abril de 2026
Resposta da Uk Flooring Depot
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you were happy with our service. We always aim to be as helpful as possible, so your recommendation really means a lot to us.
Thank you for choosing UK Flooring Depot, and we hope to assist you again in the future.
I recently purchased flooring from UK…
I recently purchased flooring from UK Flooring Depot and I am very happy with the service. The staff were very helpful and guided me to choose the right product for my home. The quality of the flooring is excellent and the price was very reasonable compared to other shops. Delivery was also fast and everything arrived in good condition. I would definitely recommend UK Flooring Depot to anyone looking for good quality flooring and great customer service.
2 de maio de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you so much for your wonderful review!
We’re delighted to hear that you were happy with our service, the quality and value of your flooring, and the speed of delivery. It’s especially great to know that our team was able to help you choose the right product for your home.
We really appreciate your recommendation and thank you for choosing UK Flooring Depot. We hope to assist you again in the future!
Ali was very welcoming and friendly
Ali was very welcoming and friendly. I would 100% recommend coming to this establishment
4 de maio de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you so much for your kind review!
We’re really pleased to hear that Ali made you feel welcome and provided such a friendly service. Your recommendation means a lot to us.
Thank you for choosing us, and we hope to see you again soon!
Avoid giving your money it’s a conApart from sampling service the sales…
Apart from sampling service the sales ,support & customer service been unacceptable
“Next day delivery “ as promised was false
A week later still having to chase
Assured delivery would be arrive on 1/5
IT DIDNT
These are con people -do not give them your money
2 de maio de 2026
Opinião espontânea
Good communication during ordering
I was kept informed at each stage of the order and the delivery. The flooring is looking good and has lived up to my expectations. I would have given a 5 star rating but the order was delayed by a week unfortunately.
20 de março de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you for taking the time to leave your feedback.
We’re very pleased to hear that you were kept informed throughout the order and delivery process, and that you’re happy with how the flooring looks.
We sincerely apologise for the one-week delay and completely understand why this affected your overall experience. We appreciate your patience and are grateful for your positive comments despite the delay.
Thank you for choosing UK Flooring Depot, and we hope to provide you with a full 5-star experience next time.
Great delivery service made it arrive…
Great delivery service made it arrive on time the only issue the product was not loaded with care so all top planks were damaged i reported this i am sure they will do something about it
17 de abril de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you for taking the time to leave your feedback.
We’re pleased to hear that your delivery arrived on time, although we’re very sorry that some of the top planks were damaged during transportation.
Thank you for reporting this to us. Our team will review the issue and work with you to find a suitable resolution as quickly as possible.
We appreciate your patience and understanding.
Resposta da Uk Flooring Depot
Thank you, Alina, for your lovely feedback!
We’re very pleased to hear that you had a nice experience with us. We really appreciate you taking the time to leave a review and hope to assist you again in the future.
Best people and amazing customer service
Best people and amazing customer service
22 de abril de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you so much, Abigail, for your kind words!
We’re delighted to hear that you had a great experience with our team and customer service. Your feedback really means a lot to us.
Thank you for choosing UK Flooring Depot, and we hope to assist you again in the future.
Reasonable price and good quality…
Reasonable price and good quality floor. Next day delivery with no issues. Strongly recommend.
17 de abril de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you so much for your fantastic feedback!
We’re delighted to hear that you’re happy with the quality, price and smooth next-day delivery. Your recommendation really means a lot to us.
Thank you for choosing UK Flooring Depot, and we hope to help you again in the future!
Kashar Carpets: Unique, Versatile and Affordable.
Kashar Carpets are of the very highest standards. They are incredibly unique, versatile and affordable. The staff here are very knowledgeable, well mannered and helpful.
Currently, there are some FREE miniature rugs available and some cheap but quality style rugs also available.
17 de abril de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you so much, Pramod, for your detailed and thoughtful review!
We’re delighted to hear that you were impressed with the quality, variety and value we offer at Kashar Carpets. It’s also great to know that you found our team knowledgeable, helpful and welcoming.
We really appreciate your recommendation and look forward to welcoming you back again soon.
Fantastic choices amazing prices.
17 de abril de 2026
Opinião espontânea
Resposta da Uk Flooring Depot
Thank you so much for your great feedback!
We’re really pleased to hear that you were happy with our range of choices and prices. We truly appreciate your support and hope to see you again soon.
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