The person I spoke to was incredibly kind, helpful, cheerful and patient, even after explaining the same thing about 3 or 4 times and was prepared to explain again, as many times as it took for me!... Ver mais
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Harris was definitely the nicest professional person I’ve talked to in years… He was so polite and kind and very patient explaining everything and apologise furiously as it took 43 minutes to answer... Ver mais
I spoke with harris today and he went above and beyond listening 2 all my problems and gave me the information he had 2 hand and helping me with all my questions i had and offering more ways for me 2... Ver mais
Charged £24.99 for a service which is free from HM Land Registry, with no difference in ease of access or form filling. This company’s address is similar to the official HM land registry. My mistake... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Buying a home, dealing with a boundary question, checking a property before you commit, or just want to know what you're really getting? UK Land Register helps you find out — clearly and affordably. We help you see who owns a property, understand the covenants and rights that affect what can be built or done on it, check where the boundaries lie, and spot anything worth questioning before you buy, sell or build. Whatever the official record holds, we help you make sense of it in plain English — so you can make decisions with confidence instead of guesswork. You get the official HM Land Registry documents for the property, alongside a clear, plain-English breakdown of what they actually mean and what's worth checking. We're an independent research and information service — not affiliated with HM Land Registry, and do offer legal advice. What we offer is clarity and confidence about property, when you need it most.
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Absolutely brilliant
Absolutely brilliant, sorted things out within
Minutes.
Natasha who helped me made the…
Natasha who helped me made the experience smooth and easy
Very professional member of staff
Very professional member of staff, problem solved, many thanks again Adam
Excellent Advisor with a great can do…
Excellent Advisor with a great can do attitude.
Excellent service
Excellent service. Natasha Walker was extremely helpful and very polite.
Well done
Well. Called up to gat help in receiving my fathers deeds and plans of the farm , from the first moment I hit through to Natasha I hope that’s her name dad put me at ease helped and hot all sorted , I actually got of off the phone and said to myself what a great service I’ve just recieved she was so professional hervtrlrpjone msnner was excellent keep up the good work
I paid twice for my deed and that of my…
I paid twice for my deed and that of my neighbour and neither answered the question I had on our boundary issues, and no offer of refund.
Amazing and quick service......
I emailed the UKlandregister this afternoon. I had my documents emailed to me less than an hour later! Amazing service and attention to detail. Excellent job Natasha.
Good Service
The service I received was, as ever with LR, extremely prompt and very efficient. Unfortunately, the document I was seeking was not available on line, so I was given an alternative document, a copy of which I already had in my possession. Sadly, I was still charged for the full price, but this is probably down to an inflexible system, and not an individual. JSM
I would just like to thank you very…
I would just like to thank you very much for your help today The person I spoke with was so kind and helpful in answering my concerns And I would not estate in recommending this service to anyone Again manny thanks Mr R Corr
THIS IS A PRIVATE COMPANY THAT ADDS…
THIS IS A PRIVATE COMPANY THAT ADDS THEIR OWN FEES ON TOP OF THE £3 CHARGED BY THE GOVERNMENT. THEIR WEBSITE IS MISLEADING. THEY STATE COST IS £3 BUT IN SMALL PRINT THEY STATE THEY WILL ADD A HIGHER FIGURE IF SUCCESSFUL!! Go straight to the proper government website where you can purchase what you need for £3.
Total rip off
Total rip off. I ordered a title plan and saw a price of £3, however I missed the additional £78 charge in small print. £81 for a single page that should only cost £3.00 is beyond outrageous. Do not use unless you have money to waste.
Amazing service
Very helpful.
Very helpful.. And very polite.. A great help in all aspects..
Thank you..
Kind regards Yvonne
Total waste of time and money!!!
I emailed them the plan i had and asked them if there was an up to date or revised one that effected my boundary and clearly should them my boundary on my email. They phone me and said there was a revised plan and it would cost £30+ to purchase so i did. The changes were on the perimeter of the housing estate and not my property boundary, I complained and got nowhere with them, in the complaint procedure they admitted they cant actually view the plan i purchased until I'd actually purchased it so how do they know it effected my boundary!!! Total waste of time and money!!!
Immediate response and informative…
Immediate response and informative follow up phone . I could not have asked for a better service
Late documents.
Ordered documents on 20 Sept 2021, paid £17.95. One month later still no documents and the phone number is unavailable. Sent emails and no response. However this morning after another email the docs were sent over. it seems that there is no automated receipt or confirmation when you order. I was advised by Fraser on the phone -
If you don't receive docs email or call within 24 hrs!!
Scammers
Scammers. Over charged for very basic deeds which I already had a copy of. I asked for a specific year but got a 2020 year deed. The official Land Registry office charge £7.00. This rip off company charged £ 30.90.
They won’t refund and now emails are undeliverable. Stay clear and go to the official site.
Great service and very helpful
I needed to obtain the details for a plot of land we retained after selling our property and Asha was really helpful, knowledgeable and professional.
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