UKPaintball Opiniões 

2779
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Andrew has been a great help during whole booking process. I had to book few numbers, then add few more and then adjust the final number etc. Appreciate his help and patience with me. Next we can't wa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I called today as I had a couple of questions. I spoke to Luis, and he was absolutely wonderful. He not only answered all my questions, but also gave me info that I had not even thought of. After... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Not yet attended our booking, but just want to give praise to Lewis for his assistance in the date adjustment of our booking. Really efficient, clear & to the point. Also, on-point with answering gene... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Luis provided amazing service and was incredibly efficient. I was unfortunately late in booking my paintball session, but Luis reassured me that he would find a way to secure a spot. Fortunately, he... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Centro de paintball
  2. Loja de paintball

Escrito pela empresa

Play paintball games at the UK's leading paintballing company. Book online today & enjoy the ultimate paintballing experience with UK Paintball


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2779)

420 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Luis really was patient with our…

Luis really was patient with our booking as some of the group couldn't decide when to go. Explained everything really simply which helps enormously.. Thanks Luis lolling forward to the actual day now.

19 de fevereiro de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleague for you,

UKPaintball

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 5 em 5 estrelas

Excellent customer support

Luis and Lizzie were extremely fast to respond when emailed for support and were able to help me through a very complicated booking process due to cancelations

Great customer service would recommend

14 de fevereiro de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleagues for you,

UKPaintball

Classificada 5 em 5 estrelas

Andrew was amazing on the phone

Andrew was amazing on the phone, he fully explained all the details and was able to answer all my questions. Very friendly on the phone which is always a plus!

13 de fevereiro de 2026
Opinião espontânea
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Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleague,

UKPaintball

Classificada 5 em 5 estrelas

Brilliant customer care while booking…

Brilliant customer care while booking the venue.. Andrew was such a massive help, considering a few of my mates messed about with the booking but finally got it booked. All ready for the day in March … cheers again Andrew much appreciated.

13 de fevereiro de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleague,

UKPaintball

Classificada 1 em 5 estrelas

Important to know - money non refundable if you cancel within 7 days!

booked a visit but had to cancel as some of the lads dropped out, was told it was non refundable as it was within 7 days! not impressed and won't be booking again!

11 de fevereiro de 2026
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback, 



We’re sorry to hear that you felt we were worthy of a 1 star review. 



Looking at the booking we received a request to cancel the booking this morning for the session tomorrow. Unfortunately, giving less than 24 hours notice to cancel the event does result in the booking being cancelled without refund. The venue will have already prepared for the group to arrive tomorrow. 



Our cancellation policy does include a 7 day period before a game date where bookings are non-refundable. This can be viewed on our website, on the checkout page before completing a booking online, and on the booking email which is sent out once the booking is confirmed.



If the players who can still make tomorrow do wish to still attend, we do have other groups booked in, so we can get them involved in the games. Or if you have a new date in the future, please let us know and we will speak to the venue manager and see if we can get the booking moved over to the new date. Please just drop us an email at customerservice@ukpaintball.co.uk and we will look into this for you.

UKPaintball

Classificada 5 em 5 estrelas

Very helpful and polite member of staff…

Very helpful and polite member of staff dealt with my enquiries. Emails received promptly and all my questions were answered, excellent service.

11 de fevereiro de 2026
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleague,

UKPaintball

Classificada 5 em 5 estrelas

Andrew was very responsive and helpful

Andrew was very responsive and helpful. Constantly reassured me and helped with any queries I had. Made it a pleasant experience booking for my husband’s birthday!

10 de fevereiro de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleague for you,

UKPaintball

Classificada 5 em 5 estrelas

Amazing day out!!

Amazing day out!!

I organised paintballing as a surprise for my partner’s birthday. Despite some difficulties arranging a suitable date with his friends, the staff were extremely helpful and accommodating. They were very understanding and made everything run smoothly. They all had a brilliant time.”

7 de fevereiro de 2026
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleagues!

UKPaintball

Classificada 5 em 5 estrelas

Great Support with Booking Complications

I had such complications with this booking due to the Virgin Experience info I was using. However Andrew was patient and helpful and ultimately guided me to a solution. It should have been a simple booking, but in helping me resolve the issues he when above and beyond. This level of excellent customer service reassures me that our actual paintball experience will be amazing,

9 de fevereiro de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleague!

UKPaintball

Classificada 5 em 5 estrelas

Lucy was absolutely brilliant

Lucy was absolutely brilliant! She made booking so easy. Thank you for your exceptional customer service, we can’t wait to go paint-balling in March.

9 de fevereiro de 2026
Opinião espontânea
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleague!

UKPaintball

Classificada 5 em 5 estrelas

Helpful and patient customer service

Andrew was very helpful throughout the booking process, especially given I had to make several changes along the way. He was very patient and gave me some good advice throughout. Thank you Andrew!

9 de fevereiro de 2026
logótipo da UKPaintball

Resposta da UKPaintball

Thanks for your feedback,

We will pass this onto our colleague!

UKPaintball

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