They are really good, and patient, and really work, when you have a problem (like me, trying to re-rig SKY after having had our fibre lines broken for several months, and I had to restart, forgettin... Ver mais
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A wide range of channels is available. It’s quick to load up and easy to use. Being able to park frequently watched programmes in a personalised playlist is extremely useful as is the ability to navig... Ver mais
Due to the weekend and the late notification of the problem , we are very happy with the response. They provide us with a very good full TV coverage system very happy with the total package
These people are always quick to respond, knowledgeable, helpful and polite. You can't ask more from a company. Also a great product which always helps. Keep up the good work.
Informações sobre a empresa
Escrito pela empresa
UKSatellite.tv is your premier destination for the full Sky TV experience—without the need for a satellite dish. We are specializing in Sky Stream for expats and lovers of UK TV. Whether you're at home or abroad, UKSatellite.tv ensures you never miss out on your favorite shows and sports.
Informações de contacto
California Avenue 1601, 94304, Palo Alto, Estados Unidos da América
- uksatellite.tv
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Problem sorted fast
Had a problem, emailed Uk Sat support. Received a reply an hour later and problem sorted. Excellent service, as always.
Constant reminders of when subscription…
Constant reminders of when subscription fees are due as we are at the residence only occasionly
Inevitable problems and dealing with them
When there were issues Alex and the team were available and kept in contact while problems were resolved.
Quick and helpful response
Reliable, highly recommended
Service and products are reliable and exactly as hoped. Whenever I have had questions, the company has always responded quickly and resolved the issue. Highly recommended.
Ich bin sehr zufrieden
Ich bin sehr zufrieden! Es fehlen nur einige Channels (RacingUK, Premiersports, RTE)
Good when it works.
Like the title says, good when it works. For the most part it works and is good when it dose. I have had issues with netflix needing to be reset because it's stopped working. At one point, this was every few days. ( it dose seem to be better atm). Very occasionally I get buffering on some sky programs, it's pretty rare, but I am using ethernet, not wifi and I'm on fiber, so don't really expect this. Also sometimes, it can take a few days to get a reply when you have a problem. I understand I'm not there only customer but it's still a bit frustrating when you need a problem sorting. That said when they reply, they're very helpful and do their best to sort any problems, as soon as they can. I've only been using the service a month, so I dont want be be too harsh as it could just be teething troubles. Like I say when it's working properly it's really good.
Support due to excessive distance between Skystream and router
I received a prompt telephone call from your support staff, who came up with a quick and correct solution .
He was very helpful and even gave subsequent answers which was necessary.
Further to my previous review of…
Further to my previous review of 26.08.24.the backup service continues to be excellent. I have managed to get through the clutter of the Home Screen and
The general content including All The apps is excellent once you have masters it
The playlist with dozens of items not put
There by me and of no interest to me is really a terrible nuisance. It needs to be sorted
It is good that we can record whole…
It is good that we can record whole series of tv programmes going back over the years as well as current ones. It does occasionally show a different programme from the one I have requested so I have to cancel and go back in
Still glad we have the service
Still glad we have the service, but one not-so-positive part is that you have to sign up with every channel to see the shows; they are not included. It was frustrating at times.
Prompt response to any support issues.
Fast good service.
The product itself is excellent and…
The product itself is excellent and solves a lot of frustration with the old style Sky box. the initial sales/technical talk with Alex was also excellent, as was the sales service. . He was clear and informative. Downside?The complexities of set-up and initialisation of the various channels, and the instructions , felt like walking a tight-rope , but support was available and worked out in the end.
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