My window cleaner stopped turning up, no reason has been given. I've since seen the same cleaner doing other properties on my street, so I'm not sure why he has stopped turning up, but he hasn't been... Ver mais
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Leia as opiniões dos outros
Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Ver mais
A empresa respondeu
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Ver mais
A empresa respondeu
Have used this company for many years and can honestly say they are terrific, all the lads are pleasant polite and cant do enough to ensure your property is left gleaming, even in our area by the coas... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Informações de contacto
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Reino Unido
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
3,9
Bom
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 58% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My windows always looks nice and clean…
My windows always looks nice and clean after they have been and always on time
13 de fevereiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Windows free from grime and dirt
4 de fevereiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
You have replied but it’s pretty clear…
You have replied but it’s pretty clear the reply you’ve written below bares no resemblance whatsoever to the replies you sent direct to me via email. The camera was working fine at 6:30am , your man arrived at 7:20 am and when he had finished cleaning the camera was dead as a dodo & still is . You claim nothing to do with you . The pictures I’ve sent to you clearly show the camera at an angle pointing to a fence & not the main gate . Why can’t you just be honest & own up ????
3 de fevereiro de 2025
Opinião espontânea
UKwindowclean the best.
UKwindowclean started doing our windows oncea month which is more than adequate and mote frequent was just unessessary.
Really pleased with the service and results and would recommend UKwindowclean to anyone and everyone,
Thank you.
5 de fevereiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Worst customer service
Worst customer service. Been calling no response or when someone dose pick up bunch of sound and sailent as soon as I say 'Hello' they hang up. Some months my windows were not cleaned. Been charged twice 3 times last year. I was pushing it the cancellation bc a maybe next month but had enough. Worst part can't cancell bc no one us responding
10 de fevereiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Unfortunately we cannot find an account for you, we did try to contact via Trustpilots portal but had no reply. Please email our customer service (you will immediately get an interim response to confirm received and an indication of reply time. We do not impose a tedious 'wait line' phone system, therefore occasionally may not answer at busy times, but be assured all calls are monitored and we would never hang up, therefore please email so we can make sure of correct contact details.
Would recommend
I used this company for a while. They were always good and I was pleased with the results. They always kept me informed if they couldn't make it and the staff were really helpful.
7 de fevereiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Quick response with great customer…
Quick response with great customer service and friendly staff.
20 de janeiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
New customer feedback
Fast and efficient windows sparkle once they have worked the magic. Would recommend Jo
3 de fevereiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Very good service and communication
3 de fevereiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
The people are really friendly
The people are really friendly, the job is always very professional
8 de janeiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
92409
Recently moved over to UKwindowclean and so far all seems good 👍
24 de janeiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Windows re-cleaned
I had cause to complain to the company, who charge over the going rate, when I had a very bad job done when the windows were cleaned. They did return just over 2 weeks later and did a very good job and didn't charge. However I will wait to see if that was a one off because of my complaint.
28 de janeiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Great service
We've had the team for over 6 months now and they've continued to provide a top quality clean, always been friendly and reasonably priced.
Thanks team!
URN: 91607
1 de fevereiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Negligence
I told you twice to cancel it, yet you didn’t, and you still charged me. Even after the third wash, my windows are still not clean. If you had washed them for just two more minutes, maybe they would have been.
27 de janeiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Unfortunately we cannot locate your account as no reference was provided. Please contact us via email, we will try to help.
Fantastic service
Fantastic service
I am happy with the service and great coustomer service as well.
30 de janeiro de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Happy with the rugby service
Happy with the rugby service. Would recommend
13 de dezembro de 2024
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
No streaks or black marks
No streaks or black marks. As advised, takes several cleans to properly clean windows and UPVC. Very easy to liaise with if access issues or half the property done, they will come back. Messaging and emailing is easy and quick to respond. Best service and I have tried other cleaners who have left black marks and not cleaned properly.
16 de janeiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Unable to contact anyone on phone…
Unable to contact anyone on phone always seems to have answerphone. The window cleaning is fine.
22 de janeiro de 2025
Opinião espontânea
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
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