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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love how the topical makes my hair look and feel. I also use the shampoo and conditioner, which have such clean ingredients our whole family uses them. When my subscription orders piled up, I co... Ver mais

Classificada 5 em 5 estrelas

I’ve tried all the popular hair loss brands and can confidently say Ulo has been the best. Not just their products but the customer service, shipping times, and overall experience. Everything is hyper... Ver mais

Classificada 5 em 5 estrelas

This company really cares about you. Their doctors went extensively into my medical record and listened to the issues I‘ve encountered with treatments I‘ve tried in the past. They built me my own pers... Ver mais

Classificada 5 em 5 estrelas

Within the first 6–8 weeks, I started noticing new baby hairs along my hairline and overall better density. The formula absorbs quickly, doesn’t leave residue, and feels gentle on my scalp — no irrita... Ver mais


Informações de contacto

  • Estados Unidos da América

  • ulo.co

4,6

Excelente

TrustScore: 4.5 em 5

67 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 40% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very happy so far

I love how the topical makes my hair look and feel. I also use the shampoo and conditioner, which have such clean ingredients our whole family uses them.

When my subscription orders piled up, I contacted support and they offered to pause right away. When I ran out again, I reached back out and they got me my order within the week.

9 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The service and customer service are a…

Edit: To the reply…these guys are completely full of 💩 and have no idea what is going on internally at their own company. The first order was marked *shipped and arrived* only after me waiting and then contacting them and sorting it out was it actually shipped. Of course had I not they would’ve just charged me and never given the product. The second order was them simply not updating the frequency quickly enough….as you can see from their reply, all they want to do is argue 😂😂😂 good luck beating your competition as a new company with terrible customer service. You did everything BUT focus on the solution. Im far from the only one, just look at other reviews related to service….of course the product is fine because it’s not theirs. They just contract it out to someone else and charge you as a middle-man. Buyer beware.

Original post: The service and customer service are a joke. The product is average. They failed to ship my product AT ALL the first time, claiming some internal mishap. Then less than a month later they try to ship me more claiming i signed up for one month shipments. Good luck canceling or changing anything. They don’t care and will argue with you.

12 de março de 2026
Opinião espontânea
logótipo da ULO

Resposta da ULO

Hi Jesse,

Thank you for sharing your feedback. We're sorry to hear your experience didn't reflect the standard we hold ourselves to.

Regarding your first order, it looks like you had inquired about a formulation change in your intake form, which initially delayed the doctor’s approval of your medication. When we reached out to the doctor regarding your requested formulation change, we also had to put a hold on your initial shipment until this was sorted, and we are sorry this inconvenienced you.

As for the subsequent shipment, our records show that the delivery frequency on your account was updated after your order had already been confirmed and processed. Once an order is confirmed in our system, frequency changes made through the dashboard only apply to future orders. Our customer care team must manually intervene to cancel any order already in progress.

When your order arrived, we attempted to address your concerns by offering a complimentary return and full refund. But we understand this offer wasn’t satisfactory for you, as this review was left after our attempts to reconcile a solution.

If you’d like to proceed with the return, we’re more than happy to help process that for you. Feel free to reach out any time.

Sincerely,
the ulo team

Classificada 5 em 5 estrelas

They care about you

This company really cares about you. Their doctors went extensively into my medical record and listened to the issues I‘ve encountered with treatments I‘ve tried in the past. They built me my own personalized tropical. I could not be happier.

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Real personalization

Their doctors were willing to listen to me and together we landed on the perfect topical for me and I’m very pleased with the results so far.

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My wife noticed!

I didn’t tell my girlfriend I was starting hair loss treatments and she asked me what my barber had done different and that my hair looks great. I’ll take it!

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Happy customer

Happy customer
I’ve been a happy customer for a little over 6 months now and I love this company! I’m so happy I found them, 100% recommend!!!

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love the customizability for treatment

Really like the customizability for treatment. I have a very sensitive scalp and I use their .005 topical fin daily with no issues. It dries fast and isn’t greasy or oily so I can still apply it in the morning and nobody can tell.

23 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product

I’m very impressed with this personalized hair growth treatment. I love that it’s science-backed and uses FDA-approved ingredients, which makes me feel confident about its safety and effectiveness. The survey was quick and easy, and the formula feels tailored to my needs. Highly recommend!

27 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

7% minoxidil works!

I’ve used 5% generic minoxidil for years (from Walmart) and decided to upgrade to 7% from Ulo. I’m 5 months in and there’s a lot more regrowth I see so far. I also don’t get the itchiness I usually experience with the generic 5%. I’m a very satisfied customer.

7 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Topical Finasteride Literally Saved My Hair

Years of anabolic steroid abuse completely wrecked my hair and accelerated my hair loss in a way that was impossible to ignore. After a lot of frustration and trial and error, topical finasteride along with low-dose oral minoxidil has made a massive difference and helped turn things around.

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Physicians are very knowledgeable

I’ve struggled knowing what hair regrowth treatments to use. Have cycled a few just the last 8 months. Ulo’s doctors were very knowledgable and their guidance was incredibly helpful. I will be a loyal customer.

16 de dezembro de 2025
Opinião espontânea

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