The UltraPDF offer is not clear. READ THE TERMS AND CONDITIONS BEFORE SIGNING UP! I signed up for the £1.99 option and a few days later I was billed £49.99 with recurring monthly billing. I calle... Ver mais
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Leia as opiniões dos outros
SCAM BEWARE, I was caught by this crowd last year, but thought I had cancelled my "Subscription" (which I never signed up for). The charge has now reappeared again, the payment for €49.99 has been m... Ver mais
NOT 1 STAR. Scammers of the highest order, don't even remember doing a £1 one off purchase but have taken £49.99 out of my account since DECEMBER without me realising, their 'support' email address bo... Ver mais
Got scammed by these for 49.99 in feb 2026 , stopped all bank cards etc , only to get hit again by them in march april too, when speaking to bank fraud they had managed to use new card as my wallet h... Ver mais
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Avoid this company!
Same thing... did a one off document payment and a week later they tried to charge me £49.99 for subscription. Don't use this company!
You Dont Deserve a Half Star
You Dont Deserve a Half Star
I just need to write this review to show how criminal it is to steal people's card details and start charging them for money they've worked hard to get...you've committed 2 or more criminal offences - identity and financial theft. I'm demanding a full refund of my money!
Addebito costante di 39,99 sulla carta…
Addebito costante di 39,99 sulla carta prepagata di mio figlio.
Solita truffa!!!
Do not give them your card details
Exact same thing happened as the previous review. I paid for the £1.99 download. Not signed up for a subscription, no notice about future payments. They have attempted to take £49.99 out of my bank today. Luckily Natwest flagged it as a potential fraudulent transaction.
On April 24
On April 24, 2024, I purchased what was clearly stated as a $0.99 one-time PDF product from UltraPDF. A week later, on May 1, 2025, they fraudulently charged me $49.99 without any notice, invoice, or prior agreement.
At no point during my purchase was it mentioned—either in the checkout process or in the terms—that I’d be subscribed or charged again. I did not agree to this, and I received no emails or receipts confirming this charge.
This is outright deceptive and unauthorized behavior. I have reported the charge as fraud to my bank and am filing complaints with relevant consumer protection bodies.
Avoid UltraPDF at all costs—they will take your money without consent and ignore your support request.
These thieves have just taken £50 off…
These thieves have just taken £50 off my account. Stay away from them
£1 unclear sign up scam, got me since Oct 2023!! Fuming
Exactly the same as people below. My bank was very familiar with this 'service provider'!!! Go to smartpdf, log in to your account, cancel subscription (you will receive cancellation email), cancel the transaction with your bank, but your bank cannot guarantee that they can are able to stop all future payments (due to business changing their payment transaction name from ultrapdf to smrtpf which can get through bank security!!! says my bank HSBC), so you will then need to also cancel your card to do everything you can to stop this happening. But HSBS said this STILL does not future proof their ability to take future payments, but could not explain to me how, it is just the 'schpeel' they have to say to banking customers. But having received the cancellation email, you can now dispute all future transactions and have all future illegally taken transactions likely successfully refunded.
They took £39.99 from my bank account…
They took £39.99 from my bank account without my authorisation.
I should have looked into them before agreeing to a £1 trial.
It's obviously a scam.
I feel stupid.
Will I get my money back?
It's doubtful
They just stole $70 from my account
They just stole $70 from my account! Crooks. Don't go near them. We even got a fraud alert from our bank and they still managed to take a payment even after we got a new ATM card to stop them.
Faurdulent Charge
I paid One Euro for a PDF and this morning €39.99 was charged to my credit card I did not sign up for this. I wish to get a refund of this amount
Non usate questo sito
Non usate questo sito. Truffa, ruba soldi.
Like so many others, I paid £1 for a one time only PDF…
Like so many others, I paid £1 for a one time only PDF…
Like so many others, I paid £1 for a one time only PDF conversion and they litrally steal your card details and try and charge you a £39.99 subscription without my agrement and/or signing up to any trial or subscription. I intentionally said NO to signing up to a trial or subscription but they still tried to chareg me. SCAM!
Paid £1 for a one time only PDF…
Paid £1 for a one time only PDF conversion and they steal your card details and try and charge you a £39.99 subscription without evening agreeing or signing up to any trial, you intentionally say NO to signing up to a trial and this happens.
Scammers - steal your card details from a one time service you use to then charge you.
Paid £1 for a one time only PDF conversion and they steal your card details and try and charge you a £39.99 subscription without even agreeing or signing up to any trial, you intentionally say NO to signing up to a trial and this happens.
TRUFFATORI da denunciare
TRUFFATORI da denunciare. Ho pagato 1 euro per il servizio richiesto di una settimana e poi mi hanno addebitato 39.99 euro. Adesso procederò alla segnalazione, ma mi sembra inaccettabile che questi continuino ad essere online
A scam hiding behind a working product 😢
The product itself worked but ended up being a SCAM.
I paid £1 to edit a PDF and now they've been trying to charge me ~£40 for some sort of "subscription"
Luckily Monzo saw the payment as fraud and blocked it.
Now I'm waiting for a new card to be delivered
total utter scam artist avoid avoid…
total utter scam artist avoid avoid avoid
You can cancel your subscription…
You can cancel your subscription through SmartPDF.
The money withdrawn for the SmartPDF subscription appears on the bank statement as WWUltraPDF—at least, that was my experience. When you first used SmartPDF, an account was created for you. You can find the account details and password by searching for SmartPDF in your emails.
Once you log in, you can cancel your subscription.
I hope this helps!
Devuelvan el dinero cobrado
Exactly the same as all the others
Exactly the same as all the others. Paid £1 for a PDF conversion, then they started charging £39.99 per month for service I never signed up to. Impossible to find them to cancel. TOTAL SCAM DO NOT USE
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