Underprotection Opiniões 224

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Easy to order and filter to have the available size and models large size are not very large and XL is corresponding to L in Fr, so I have to find another site for future order, the XL size are not... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Beautiful bra from a sustainable company! I bought it to wear under sheer blouses and tops and it’s very pretty including the bands that are slightly shimmering. The band is a bit snug on the largest... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tolles Service! Kontakt per Mail unkompliziert. Produkte passen gut. Im Sale mit weiteren Rabatt eingekauft. Überraschungspakete waren auch gut. Natürlich traf nicht jedes Produkt darin meinen Geschma... Ver mais

Classificada 5 em 5 estrelas

I'm really happy with the fit of my purchased items. Being tall and of medium build, it's hard to find undergarments that fit my body. It's always a russian roulette buying online, but is the second p... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de lingerie
  2. Loja de roupa
  3. Loja de roupa interior

Escrito pela empresa

At Underprotection, we are making soft, fashionable and sustainable lingerie, loungewear, swimwear and hosiery produced in classified sustainable and certified materials such as TENCEL™ lyocell, recycled polyester, recycled nylon, recycled wool, banana fibers and organic cotton. Most of our products are vegan approved, and if not, it is because it is recycled (wool) or a waste resource (milk). All our packaging, paper and polybags are either recycled or biodegradable. Sustainability, recycling and environmentally care are more than just a trend to us. These are the very reasons why we started Underprotection. We are focusing on being sustainable in every possible way and we are taking action to make a positive and meaningful change both socially, environmentally, in our community and around the world. This makes it possible for us to proudly say that we are a Certified B Corporation®.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Produkt og kvalitet er helt i TOP!

Produkt og kvalitet er helt i TOP!

Jeg fik fantastisk og hurtig service, skulle ovenikøbet have sendt min ordre til Oman! Absolut ingen problemer og blev leveret på mindre end en uge.

8 de setembro de 2021
Opinião espontânea
logótipo da Underprotection

Resposta da Underprotection

Kære Anne Mette,

Tusinde tak for den flotte anmeldelse <3

Med venlig hilsen

Alexandra Rosenkilde
Customer Care manager

Classificada 4 em 5 estrelas

Fast shipping, could use more support

Package arrived extremely quickly and the bras are beautiful. Only issue is with some styles, I am a larger-chested person, so they’re not really supportive. Depends on the style, though, because some of them were awesome.

3 de setembro de 2021
logótipo da Underprotection

Resposta da Underprotection

Dear Lily,

Thank you for the lovely review <3

As you wrote, the support level of the bra very much depends on the style.
For future buy's you are welcome to contact us for help here: customercare@underprotection.dk if you have any questions or doubts.
I will gladly assist ;-)

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

Simply incredible

Simply incredible. I love them, the design is so pretty, the colors, everything!

2 de setembro de 2021
logótipo da Underprotection

Resposta da Underprotection

Dear Marie,

We love it <3 Thank you so much!!

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

Fast

Fast, correct sizes, and just gorgeous.

2 de setembro de 2021
logótipo da Underprotection

Resposta da Underprotection

Dear Hayo,

Thank you for the lovely review <3

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

Great stuff

Great product! Stylish, sexy and sustainable. :)

2 de setembro de 2021
logótipo da Underprotection

Resposta da Underprotection

Dear Willa,

Thank you so much <3 We love that you love it!

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

Franzi

Best and most beautiful underwear!

2 de setembro de 2021
logótipo da Underprotection

Resposta da Underprotection

Dear Franzi,

Thank you so much <3

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

Fabulous Customer Service & Wonderful Products

This is my second order from Underprotection. The products were beautiful, came swiftly and were packaged well. On my second order I had some issues with duties and taxes. I got in touch with the team at Underprotection and they went above and beyond to sort this issue out for me. I would highly recommend them, the products are beautiful, the website easy to use and customer service 10/10. Thank you Underprotection!

31 de agosto de 2021
Opinião espontânea
logótipo da Underprotection

Resposta da Underprotection

Dear Tess,

Thank you so much for this very kind and generous review <3
It means the world to us!

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

Perfekt!

Lynhurtig levering, fantastiske produkter og GOD kundeservice. Varmeste anbefaling.

11 de agosto de 2021
Opinião espontânea
logótipo da Underprotection

Resposta da Underprotection

Kære Mette,

Hvor er det pænt af dig - tusinde tak for den flotte anmeldelse <3

Med venlig hilsen

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

Good quality

The website is easy to use, you can really see how the clothes are from the pictures, the delivery is fast and the quality is good.

4 de agosto de 2021
logótipo da Underprotection

Resposta da Underprotection

Dear Fanny,

Thank you for your lovely recommendation <3

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 2 em 5 estrelas

Beautiful design but unfortunately the…

Beautiful design but unfortunately the quality does not correspond my expectations. I bought 3 pieces of underwear, and for my disappointment 2 of them broke/got holes only after 1,5 weeks of use. Not very sustainable, either not ok for the price. :(

15 de julho de 2021
Opinião espontânea
logótipo da Underprotection

Resposta da Underprotection

Dear Trine H,

I am very sorry that you feel that way with your experience with us.

Our customer care team is always ready for inquiries, so feel free to contact us and we will find a solution for your order.

Best regards,

Sandra Jaroszek
Customer care assistent

Classificada 3 em 5 estrelas

Beautiful products and sustainable, but...

Beautiful products and sustainable.

2 stars less because the sizing is not always correct. It is different between multiple bra's. Because of that I had to return a lot and on top of that I only can get an exchange. If I want money back I have to pay 20 euro for the delivery costs. Sad because I used the sizing table.

8 de julho de 2021
logótipo da Underprotection

Resposta da Underprotection

Dear Saskia,

Thank you for the review.

The sizing on the old styles can variate a little bit due to different suppliers, as written under each item in questions on the website. We are of course sorry that the items you ordered did not fit. We would love to help you get the right size, through our customer care.
The returlabel for a refund only is 20 EUR, but as written on our customer care site, you are welcome to ship the parcel with another shipping service.
The provided label is just an offer.
Let us know if there is anything we can do to make your experience with us better at: customercare@underprotection.dk

We wish you a lovely day!

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

The products look really good and the…

The products look really good and the sizing is perfect!

8 de julho de 2021
logótipo da Underprotection

Resposta da Underprotection

Dear Sonia,

That is good to hear, thank you for the recommendation.

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

Outstanding service and high quality garments!

Amazing service in every way and exquisite garments of very high quality. This is the sustainable brand that does not compromise on quality which, for me is very important.

10 de junho de 2021
Opinião espontânea
logótipo da Underprotection

Resposta da Underprotection

Dear Ilze,

Thank you so much for the kind words and recommendation <3

Best regards,

Alexandra Rosenkilde
Customer Care manager

Classificada 5 em 5 estrelas

definitely worth the price

such great quality! i've had my gilda set for about eight months and it still looks brand new. i find the design and colors very flattering, though i wish they had more supportive bras as well.

7 de maio de 2021
Opinião espontânea

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