Website is excellent, ordering went great. I received both item in good condition, but did not get any track info or delivery info. It also took some time to show the payment in the Klarna App, probab... Ver mais
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Leia as opiniões dos outros
Ruime keuze, snel verzonden ook naar NL. Goede service. 1 item was uitverkocht maar kreeg per mail direct alternatieven die erop leken. Zeer tof dat ze daar tijd instoppen. (Geld terug was ook mogeli... Ver mais
I will start by saying this; I rarely give reviews, except for either exceptional or terrible service. Unfortunately, this review is not a positive one. Honestly, everything about this purchas... Ver mais
A empresa respondeu
Correcte levering en prima service; had zelfs een paar maal iets per vergissing dubbel besteld, dit werd zonder morren na een mailtje in orde gebracht en het te veel betaalde werd onmiddellijk terugge... Ver mais
Informações sobre a empresa
Informações de contacto
Ouden Dendermondse steenweg 381, 9300, Aalst, Bélgica
- 0486 96 44 40
- underwearformen.be
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best delivery service
Best delivery service I ever experienced shopping this kind of goods! Warm recommendation.

Resposta da Underwear For Men

Resposta da Underwear For Men
Goede ervaring
Goede ervaring met de levering. Producten voldoen aan de beschrijving.
Spijtig dat de maat van één van de producten wat te klein uitvalt
Snelle service
Duidelijke maataanduiding
Duidelijke maataanduiding. Bestelling werd in drie verschillende pakjes geleverd.

Resposta da Underwear For Men
A poor experience in almost every way
I will start by saying this; I rarely give reviews, except for either exceptional or terrible service. Unfortunately, this review is not a positive one. Honestly, everything about this purchase and return was challenging, frustrating and unprofessional.
- There was no shipping email confirmation or tracking sent via email and shipping took longer than expected (I'm based in NL).
- I had to constantly prompt them for updates, responses took at least 4 days or more. They claimed email issues.
- I needed to return an item, I had to send an email to the store and wait for them to email a PDF to print out. The form was very long, but also; who owns a printer these days? This is an archaic way to deal with returns.
- The return form had the wrong postcode "B – 9300", this confused the post office while trying to arrange the return postage.
- Then, still 2 weeks after the return arrived with the seller I had to prompt them for an update on the refund.
- Finally after weeks of waiting, I received the refund.
- The seller hardly apologised, just came up with excuses.
Aside from the initial payment process, this whole experience was a disaster. I will avoid this company like the plague since they clearly don't care about giving a positive customer experience.

Resposta da Underwear For Men

Resposta da Underwear For Men
Great customer service - satisfied customer
I'm very pleased with my purchase from Underwear For Men (UFM). The quality and fit of the garments is very good. Especially the one by Code22. The customer service provided by UFM is great. The email communication I had was efficient and helpful. Thank you.

Resposta da Underwear For Men
Cool underwear
Ruime keuze, snel verzonden ook naar NL. Goede service.
1 item was uitverkocht maar kreeg per mail direct alternatieven die erop leken. Zeer tof dat ze daar tijd instoppen. (Geld terug was ook mogelijk)
Top service
Goed service, vlotte afhandeling. Ik bestel zoiezo nog terug bij Dimitri.
Totally satisfied with my experiences…
Totally satisfied with my experiences with that site. I recommand it to anyone.
Perfecte service- klantvriendelijk-…
Perfecte service- klantvriendelijk- voldoet aan alle verwachtingen
Happy with the Boxers
Website is excellent, ordering went great. I received both item in good condition, but did not get any track info or delivery info. It also took some time to show the payment in the Klarna App, probably 5 to 7 days after the delivery via normal PostNL

Resposta da Underwear For Men
Hele snelle service maandag besteld…
Hele snelle service maandag besteld woensdag bezorgd,ik ben er erg blij mee

Resposta da Underwear For Men
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