Unidragon Opiniões 

222
•
TrustScore: 3 em 5

3,2

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 1 em 5 estrelas

Keine Lieferung erfolgt!!!! Ich habe im Mai 2025 eine Bestellung von 3 Puzzles gemacht und eine Bestellbestätigung erhalten. Bis zum 24.01.2026 keine Lieferung. Leider ist über careatunidragon.com ke... Ver mais

Classificada 5 em 5 estrelas

Fast shipping, and the puzzle is beautiful and looks really well-made <3 Ist ein echt schönes Geschenk gewesen :) Von der Bestellung des Puzzles bis zur Ankunft des Päckchens hat es gerade einmal z... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kingsize Houten puzzel van kameleon besteld via Amazon. Bestelling kwam 2 weken eerder dan verwacht. Product is netjes verpakt, goede kwaliteit, hij is compleet. Eenmaal af blijkt de puzzel nog... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Puzzle besteld op 30 november, maar krijg geen antwoord op mijn vragen per email wanneer hij wordt geleverd. Nog steeds niets ontvangen, ook geen track and trace code, enkel ordernr bij bestelling. U... Ver mais

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3,2

Aceitável

TrustScore: 3 em 5

222 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(222)

3 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The puzzle of this shop are very…

The puzzle of this shop are very amazing because of the shape of the pieces (animal, object) and the beautiful colors of the all puzzle. Really a piece of art.

10 de junho de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Thank you very much for your feedback! It means a lot to us

Classificada 5 em 5 estrelas

very beautiful and funny puzzle

The unidragon puzzle are really funny to do and really beautiful to see. The design are new with some pieces of puzzle like animals or objects. The puzzle making is also a very playful moment.

9 de junho de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Thank you for your feedback!

Classificada 4 em 5 estrelas

Great product

Great product i bought 2 on may 9th and didn’t get a tracking number after a week,so I contacted them and within an hour they replied saying that they were also waiting for a TN (which was a bit strangest this point I’m like .. yeah I’m f*%#d ) they also told me that only one puzzle had been sent because the owl was out of stock and would take longer to receive it and they asked me if I still wanted the owl or wanted something else.. I told them I wanted the owl and that I would wait .

I went in thinking that I was gonna get scammed because they have mixed reviews and there’s a lot of ads on fb that claim to be them , I remember clicking in one of the ads at one point and got sucked into it cuz they’re so cool however instead I went directly to their website and and purchased it

What a great product I can’t wait to get the second one .. the fine cutting of those little pieces .. and the art behind it.. it’s mesmerizing... the pieces are so unique and cool ,even if you’re really really good at building puzzles and I’m talking about 1000+ pieces
This is going to keep you there for at least 4-6 hours.. I know it’s only 300+pieces on the king sizes and trust me it’s nothing, 300 pieces sounds like nothing but when you’re building this with those shapes it makes it a bit more challenging they are CLEARLY NOT your average puzzle pieces

Only four stars cuz the whole thing with the tracking number it’s a bit obscure
They give you a link to an app called “ shop” downloaded (if you don’t have it) so I did and the only thing that was showing me IN the app it was the same receipt that i had in my email...

UPDATE:
I got the owl 4 days after posting this review.

great product!!

i just wish the puzzles where larger and more pieces

29 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Thank you very much for your feedback!
Sometimes track appears some time after sending the order. Tracking information is sent in a new letter as soon as we get it.

Classificada 1 em 5 estrelas

Package never arrived from DHL and no contact from Unidragon

Package never arrived from DHL, unidragon said they would send another out if I wanted but I offered to wait a couple more days to see if DHL would reply to my messages... To which they did not. Now UniDragon is not replying
.. Complete waste of time

26 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Hello. Thank you for your feedback. We have checked information and replied to your email. Please accept our sincere apologies for not responding in a fast time. Thank you for understanding and patience.

Classificada 5 em 5 estrelas

Fast delivery, excellent product

Delivery was fast within a few days. It arrived nicely packaged and the quality and fun of the product is excellent. I am planning to buy again.

25 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Thank you very much for your feedback!

Classificada 1 em 5 estrelas

DO NOT ORDER THESE PRODUCTS!

DO NOT ORDER THESE PRODUCTS!
I ordered a few puzzles as a gift over a month ago. I checked the shipping number and it was never sent. After contacting the customer service, they apologized and said that "it must have gotten lost in shipping" and that they would resend it.
A week later I asked for another tracking number, they replied "we will send you a tracking number in a few days."
A week later, still no tracking number. I contacted customer service and the reply was literally "We forgot to send this, we will ship it in a few days."
It's been another week and I still have no tracking number or any idea if they are planning on sending my order.

21 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Hello. Thank you for your feedback, we will check the information and will definitely return with an answer.

Classificada 5 em 5 estrelas

Wonderful puzzles

Wonderful puzzles! Interesting and can be an element of decoration in your house.

12 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Thank you for your review! We are happy that you like our puzzles.

Classificada 5 em 5 estrelas

Beautiful puzzles!

I love the puzzles from Unidragon. The craftsmanship is excellent. The printed images are vibrant. I love the packaging. It makes such a nice gift. I have 13 puzzles so far. The quality of each puzzle is definitely worth the cost. Customer service is great too. I had a question about shipping & the company was quick to respond. I'll continue to purchase.

7 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

We would like to thank you for your feedback! It means a lot to us!

Classificada 4 em 5 estrelas

The product is EXCELLENT

The product is EXCELLENT. Definitely a huge but very fulfilling challenge. I just wish the pieces would fit amd STAY together better while you are working on it. We had to help ourselves with tape to keep the shapes together. Otherwise it is a wonderful gift and lots of fun to learn.

7 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Hello Ana, Thank you for sharing your experience.

Classificada 5 em 5 estrelas

This was the perfect gift

This was the perfect gift! Very fast shipping. Very high quality and attention to detail on each piece. I highly recommend this to anyone that enjoys puzzles.

7 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Thank you for your feedback!

Classificada 5 em 5 estrelas

Best puzzle ever

This was without a doubt the greatest puzzle I have ever done. It was so complicated and it took a few days. Usually I blow through a puzzle in a few hours I was so pleasantly surprised. The intricacy of the pieces is just too amazing. The beauty of the way the pieces flowed together gave me such an amazing feeling of peace and relaxation. I could feel a story in the way the pieces were shaped. It was Quite an experience!! I really hated to take it apart but I know i will be putting it together again and having fun. These puzzles are well worth the price!!! I want them all I can't wait for my next one!!! ❤️❤️ Thank you for this puzzle. It changed the way I view puzzles. I never want to do a standard one again after that. Just gorgeous. Thank you ❤️❤️❤️🤗🤗

7 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Dear Lyndsie!
Thank you very much for the time spending to leave your feedback!
We are happy to hear that you like our puzzles!

Classificada 5 em 5 estrelas

My kids like the puzzle

My kids like the puzzle, they are so colourful and the quality is really great!

6 de maio de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Hi Stefan,
Thank you so much for your feedback! We are happy that your kinds like it.

Classificada 1 em 5 estrelas

I love the puzzles, after sales service sub-normal

I love the puzzles, received quickly, mistake in the order has been horrific to remedy, have had to complain to PayPal to try to get a refund on one puzzle not delivered, instead, they offered me (after many requests for refund) some points, so I could buy more from them! talk about insult to injury, their refund policy is non existent! I cant believe how bad the after sales service is! Don't buy from them.

28 de abril de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Each case is considered individually. There is a return policy, and in this case, we offered several options for resolving the issue. As a result, we provided a refund. Thank you for your feedback.

Classificada 5 em 5 estrelas

Fast shipping

Fast shipping, everything OKAY.

28 de abril de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Thank you for your feedback! We really appreciate it.

Classificada 5 em 5 estrelas

A family treasure

This kind of puzzle is the most beautiful one I've ever seen. It is challenging, but never frustrating and so much fun! True artwork, a real treasure.
The box it comes in is lovely and sturdy. I was so happy with it, I ordered more.

26 de abril de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

We would like to thank you for your feedback. We really appreciate it!

Classificada 1 em 5 estrelas

Grosses Puzzle bestellt, nie erhalteb

Grosses Puzzle bestellt, bezahlt, NULL Reaktion, nie geliefert. Ca 85€ sind weg. Es hätte ein Geburtstagsgeschenk sein sollen, der Geburtstag ist längst vorüber. Miserabel, sowas. Sieht verdammt nach Betrug aus 🤮. Hände weg von dieser „Firma“

22 de abril de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Hello

We have checked your order and sent you a message in the mail. To address this issue.
For shipments to Switzerland, additional customs fees may be incurred from the customer. we warned you about this by mail, but did not receive an answer.
We are sorry that such a situation has turned out and we hope to resolve it in the near future.

Your order was delivered to your address yesterday.

Thank you for your feedback.

Classificada 5 em 5 estrelas

Very nice puzzles

Very nice puzzles! I bought several as gifts and they were very appreciated.

22 de abril de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Thank you for your feedback.
We are very glad that you are happy with the puzzles.

Classificada 1 em 5 estrelas

Really slow shipping, missing piece

After paying for expedited shipping and still waiting for a month to receive the puzzle, it was missing a piece. My daughter was so excited when the puzzle finally arrived, only to be disappointed when there was a piece missing.

21 de abril de 2021
Opinião espontânea
logótipo da Unidragon

Resposta da Unidragon

Hi Zoë,
Thank you for bringing this issue. Missing piece is a fairly rare event, but nevertheless, sometimes it happens for various reasons. We will help you with this issue.
Could you please contact care@unidragon.com. Please send the photo of the puzzle, photo of the letter which was inside the box and your order number.
Thank you for understanding.

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