Ordered a replacement battery for my UT2 with international delivery. The website said delivery in 10 to 15 business days. It is 15 business days and the website still says 'We're preparing these it... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have tried to resolve my UT2 power issue. I submitted multiple questions through the website and also send questions to support as they suggest. So far I did not receive any reply back. I had purcha... Ver mais
A empresa respondeu
The on-boarding was unnecessarily complicated. The concept is sound, it works once you get it up and running.
I get anxious putting together new things. Hardware, software must align for ut to work. Unifydrive's device was straightforward to put together. And it has worked continuously and usefully in the mon... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
UnifyDrive is a global NAS brand with the philosophy of “Expand your Data Universe.” Our mission is to securely store, protect, and manage your data, making it an intelligent service for your life. The technical development behind UnifyDrive is powered by the Ji Kongjian team in China. This highly skilled team of engineers and scientists specializes in data storage and AI technologies. Over the past few years, they have successfully developed multiple NAS products and achieved significant success in various markets. Their solutions provide not only exceptional storage performance and advanced features but also cutting-edge AI capabilities. UnifyDrive combines AI capabilities with deep insights into user needs, revolutionizing the traditional and rigid NAS experience. We delivers tailored NAS solutions for a wide range of scenarios, offering a smarter, more secure, and user-friendly experience for users worldwide.
Informações de contacto
3500 South Dupont Highway, Dover Delaware 19901, United States, Dover, Estados Unidos da América
- support@unifydrive.com
- unifydrive.com
2,9
Aceitável
25 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Don't Buy This Item Terable Tech Suport…
Don't Buy This Item Terable Tech Suport and Junk Item.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Unifydrive
We’re sorry to hear that your experience with the product and technical support fell short of your expectations. If the issue remains unresolved, please contact us at support@unifydrive.com with your order number and any previous ticket reference or email correspondence. This will help us understand what happened, review the support history, and work with you on the next steps.
easy to assemble. Works seamlessly with other devices.
I get anxious putting together new things. Hardware, software must align for ut to work. Unifydrive's device was straightforward to put together. And it has worked continuously and usefully in the months following. The extra room is essential for my video work, making children's stories in Warlpiri
1 de maio de 2025
Opinião espontânea
Resposta da Unifydrive
Thank you for sharing your experience! We’re glad the setup felt straightforward and the device has been useful throughout the months since. It’s especially lovely to hear that the extra storage supports your work creating children’s stories in Warlpiri. Thank you for making UnifyDrive part of that creative process!
UnifyDrive UT-2 Review – SSD Failures, Data Loss, and Unresponsive Support
Two brand-new SSDs failed in a UnifyDrive UT-2 under very light usage, causing data loss. Support went mostly silent and eventually suggested just removing the SSDs due to “compatibility issues”. No replacement, no refund, and no real explanation, despite multiple requests for a proper resolution.
Very disappointing for a backup device. I would strongly recommend against purchasing products from this company.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Unifydrive
We understand how important data safety and reliability are when choosing a backup device. We’re sorry to hear about the SSD failures and data loss you reported, and that your previous support exchanges left you without a clear explanation or resolution.
The circumstances you described warrant a closer review of the SSD models, device information, and previous troubleshooting records. If the matter remains unresolved, please forward your existing email thread to support@unifydrive.com with “UT2 — SSD Issue Follow-up” in the subject line, including your order number or original ticket reference. This will help us review the history, investigate the cause, and determine the available options without asking you to explain everything again.
Thank you for bringing these concerns to our attention. We’re sorry for the frustration this experience has caused.
Unify UT2
Found this devise by chance. I was looking for a mobile device for saving my photos from large CFexpress cards. This is the device, it works well!
15 de janeiro de 2026
Resposta da Unifydrive
Thank you for sharing! We’re glad UT2 turned out to be the portable photo backup solution you were looking for and works well with your large-capacity CFexpress cards. Thanks for choosing UnifyDrive, and happy shooting!
Absolute Enttäuschung
Absolute Enttäuschung. Das Produkt ist bestenfalls in einer frühe Beta-Phase. Die Software eine Zumutung. Es ist kein Drag&Drop vom Mac aus möglich. Das Drive erkennt den Mac als iPad. Klickt man im Startfenster der Mac-App auf die drei Striche oben rechts kommt man nicht mehr auf den Startbildschirm zurück ohne die die App zu killen und neu zu starten. Es wird ein Update angezeigt, aber der Vorgang hängt sich nach dem Start auf. Das Drive muss man irgendwann einfach komplett abschalten und neu starten, sonst passiert da nichts mehr. Das Drive wird in MacOS nicht erkannt, außer als Ziel für ein Time Machine Backup. Das lässt sich aber nicht durchführen, da das Drive kurz nach der Anmeldung die Verbindung einfach selber wieder trennt.
Und das Help-Center auf der Web-Seite ist ein schlechter Scherz! Genauso wie die Tatsache, dass nur bis PCIe 3 unterstützt wird - lächerlich!
19 de janeiro de 2025
Opinião espontânea
Resposta da Unifydrive
Vielen Dank, dass Sie Ihre damaligen Erfahrungen so ausführlich beschrieben haben. Wir verstehen Ihre Enttäuschung angesichts der von Ihnen geschilderten Schwierigkeiten mit der Mac-App, dem Update-Vorgang und der Time-Machine-Verbindung. Es tut uns auch leid, dass Ihnen die damaligen Hilfeartikel nicht die benötigte Unterstützung geboten haben.
Da Ihre Bewertung schon einige Zeit zurückliegt, möchten wir ohne nähere Prüfung weder über die Ursachen noch über
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