UniPin Opiniões 

Resposta da UniPin

Há 8 horas

Hi Dhualfiqar Salah,

Thank you for taking the time to share this, and we are sorry to hear about the trouble with your Steam Gift Card purchase. This is definitely not the experience we want for our users.

To help us look into this properly, could you share a few details with us:

- Which country or region did you make this purchase in? UniPin operates in more than 60 countries, so knowing this will help us route your case to the right team faster.
- Did you purchase directly through the official UniPin website, or through a third-party reseller or agent?
- Have you already contacted UniPin Customer Service about this order? If not, please reach out to our CS team with your order ID or proof of payment so we can trace the transaction and help resolve it as quickly as possible.

You can also send us a direct message here with your order details, and we will follow up from our end.

We appreciate your patience and want to make this right.

Resposta da UniPin

16/06/2026

Hi Praveen,
I have contacted the UniPin India team, and they have confirmed that your issue has been resolved.

Would you be willing to revise your review now that the issue regarding your third-party purchase transaction has been addressed?

If there is anything else that still needs assistance, please feel free to contact us again anytime.

Thank you.

Resposta da UniPin

20/05/2026

Halo, terima kasih atas ulasan yang diberikan. Kami mohon maaf apabila Anda mengalami kendala terkait voucher yang dianggap tidak valid.

Di UniPin, kami menanggapi setiap komplain pelanggan dengan sangat serius, terutama yang berkaitan dengan transaksi dan validitas voucher. Kami berkomitmen untuk melakukan pengecekan secara menyeluruh agar setiap permasalahan dapat diselesaikan dengan adil dan profesional.

Jika kendala yang Anda alami sebenarnya sudah terselesaikan, kami dengan hormat memohon kesediaannya untuk memperbarui ulasan Anda, karena ulasan seperti ini dapat memengaruhi reputasi dan kepercayaan pelanggan terhadap layanan kami. Namun apabila masalah Anda memang belum terselesaikan, silakan hubungi kami secara langsung dengan detail transaksi atau order ID agar tim kami dapat segera membantu melakukan investigasi lebih lanjut.

Kami juga ingin menegaskan bahwa UniPin memiliki kebijakan tegas terhadap informasi atau tuduhan yang tidak sesuai dengan fakta dan dapat merugikan perusahaan, baik secara material maupun non-material. Oleh karena itu, kami berharap setiap ulasan diberikan berdasarkan pengalaman transaksi yang nyata dan informasi yang akurat.

Kami tetap terbuka untuk membantu dan menyelesaikan kendala Anda sebaik mungkin.

Resposta da UniPin

27/12/2024

Hi Tarun,

Thank you for sharing your feedback. We take accusations like this very seriously. UniPin is a legitimate platform that is officially registered in multiple countries and complies fully with tax and regulatory requirements.

If you have encountered an issue, we kindly ask you to provide more specific details or contact our customer support team here: https://support.unipin.com/hc/en-us.
We are here to assist you and resolve any concerns you may have.

At UniPin, we strive to ensure a safe and seamless experience for all our customers, and we value constructive feedback to continuously improve our services.

Thank you,
Sulaiman