website paling aman untuk beli dm... pekerjaan pun pantas, no worry lh,,, . and this website is cheaper then other... sbb yg lain kebnykan byar cukai🤣.... memang sering beli kat sini... so no need to... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Kecewa karena ini sudah kedua kalinya top up disini, tapi yang terakhir ini sangat mengecewakan. Sudah menunggu lama prose transaksi, tiba-tiba transaksi gagal tanpa ada keterangan seperti salah id ka... Ver mais
A empresa respondeu
Fixed My order did not go through and it's still processing its been 8 hours. I've contacted both Email and Whatsapp and there was 0 response.Hope this message will be seen and acknowledged so I... Ver mais
A empresa respondeu
Pengiriman cepat, tidak perlu repot-repot.Di Qris Langsung pembayaran berhasil. Pokoknya di LapakGaming Its the best tempat top up termurah dan terlengkap👍👍
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Lapakgaming is the preferred destination for gamers seeking to purchase game credits and vouchers across a wide array of games, including Mobile Legend, Free Fire, PUBG, Ragnarok Origin, etc. Our platform is one of the biggest in SEA and offers secure transactions, multiple payment options, and unbeatable prices. With various promotions, including a 10x money-back guarantee, gamers can confidently top up and acquire vouchers at competitive rates while enjoying a seamless experience.
Informações de contacto
Metropolitan, Jl. R.A. Kartini No.kav.14, RT.10/RW.4, Cilandak Bar., Kec. Cilandak, 12430, 12430, Jakarta Selatan, Indonésia
- +6281280000203
- cs@lapakgaming.com
- lapakgaming.com
3,4
Aceitável
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I strongly advise everyone to stay away…
I strongly advise everyone to stay away from LapakGaming (Joytify Philippines).
My transactions failed on **April 8, 2026**, yet it has been **5 months** and both orders are still stuck in **"Processing"** status. Despite countless follow-ups, I have received no meaningful updates, resolutions, or refunds.
What makes this even worse is that their customer support has been completely useless—slow to respond, unhelpful, and often rude. They keep giving the same excuses while refusing to provide any real progress on my case.
I have already provided proof that the payments were successfully charged. I even have confirmation from my bank, **GoTyme Bank**, stating that the transactions were successfully processed on their end.
Affected transactions:
* Transaction #P177562572XXXXXXX – Ragnarok Origin Global Package ($200) – April 8, 2026 – PHP 9,631.53 – Still Processing
* Transaction #P177562652XXXXXXX – Ragnarok Origin Global 4,800 Nyan Berry – April 8, 2026 – PHP 4,668.25 – Still Processing
After 5 months of waiting, I can only conclude that this website is no longer trustworthy. Be extremely careful before spending your money here.
I have complete screenshots, bank confirmations, and conversation records to back up everything stated in this review.
**Beware.**
8 de abril de 2026
Opinião espontânea
NOT FULL GIFT CARD
hi!There was a situation when I bought a Target Gift Card of 250 USD, I was given just a card number without an access number, that is, I cannot activate the card.I thought there was a delivery failure and wrote to support.But I have been ignored for more than 12 hours since the purchase.I really hope that my review will be seen and this situation will be resolved.#P1785399015769200
30 de julho de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi!
We sincerely apologize for the inconvenience caused. We will conduct a thorough review of our transaction-checking process to improve it going forward. Once again, we truly apologize for the inconvenience.
We will take this as a reference to improve our service and ensure that similar issues do not happen again in the future. Thank you for your understanding!
Hey lapakgaming w
Hey lapakgaming, why I still didn't receive my diamonds? I bought rm50 worth of free fire diamonds last Friday and I still havent received it, pls help me solve this issue
19 de julho de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi! 👋🏼
We sincerely apologize for the inconvenience. If you are experiencing any issues, please contact our support team at support@lapakgaming.com. Our customer support team will be happy to assist you with your concern!
Your feedback and suggestions are greatly appreciated, as they help us improve our services. Thank you for your understanding! ✨
Refund dan produk
Sangat tidak direkomendasikan, baik produk maupun refund tak kunjung datang, CS? Buruk sekali
7 de julho de 2026
Opinião espontânea
Resposta da Lapakgaming
Halo, Kak! 😊
Mohon maaf atas ketidaknyamanan yang Kakak alami.
Setelah kami melakukan pengecekan pada Transaction ID Kakak, kami dapat mengonfirmasi bahwa kode voucher telah berhasil kami kirim dan telah diterima pada tanggal 7 Juli.
Kritik dan saran dari Kakak sangat berarti bagi kami untuk terus meningkatkan kualitas layanan ke depannya.
Terima kasih atas pengertian dan kepercayaannya. 🙏
payment done but didnt received product
payment done but didnt received product
#P1782983056801966
please help to proceed refund ASAP. Waiting more than 12 hours still no refund/follow up by customer services. The whatsapp keep repeat same sentences and without settle my issues.
2 de julho de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi!
We sincerely apologize for the inconvenience you've experienced. After checking your transaction, we found that it was for a login-based product, which requires additional information from you to complete the process.
However, since we have not yet received the required information, we have already processed a refund to your original payment method.
If you have not received the refund yet, please feel free to contact us again at support@lapakgaming.com. Your feedback and suggestions are very valuable to us and help us improve our services in the future.
Thank you for your understanding and support!
proses transaksi sangat lambat
proses transaksi sangat lambat, cs tidak memberikan solusi yang baik dan respon sangat amat lambat, kecewa sama layanan lapakgaming.com
2 de julho de 2026
Opinião espontânea
Resposta da Lapakgaming
Halo kak!
Mohon maaf atas ketidaknyamanan yang kamu alami ya kak. Setelah kami cek kembali nomor transaksi kamu, kami tidak bisa memproses transaksi kamu dikarenakan adanya gangguang sistem. Namun transaksi kamu sudah kami proses pengembalian dana pada tanggal 2 Juli ke metode pembayaran awal kamu.
Jika kamu belum mendapat pengembalian dana kamu, kamu dapat menghubungi kami kembali via email support@lapakgaming.com ya kak. Kritik dan saran kamu sangat berharga untuk kami menjadi lebih baik lagi kedepannya. Terima kasih kak atas pengertiannya!
#P1781880046148183
#P1781880046148183
i just copy paste my nickname wdym is inncorect?????
i need my moneey asap
19 de junho de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi!
After checking, we found that your transaction had an invalid ID and was refunded on June 19. There is a possibility that there was an extra space before or after your ID when you entered it.
If you experience any issues with receiving the refund, please contact us at support@lapakgaming.com.
Thank you! 😊
Double paymnt didnt refund...bullshit…
Double paymnt didnt refund...bullshit of their staff pray them to pucking death hope their get karma from god stupid staff ever guys do not buy from this idiot company all bullshit
3 de maio de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi,
We sincerely apologize for the inconvenience you experienced. After checking with the related team, we are still waiting for additional information from you so we can forward it to the payment provider regarding the double charge issue, as on our side we only received one transaction.
Thank you for your understanding!
SLOW RESPOND CS
transaction failed, contacting CS and told to wait 1 week ended in unilateral cancellation
25 de abril de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi!
We sincerely apologize for the inconvenience you experienced. For transaction number P1776421337033401, after our verification, it was successfully processed on April 17, 2026, at 17:30 WIB using the data you provided.
For your refunded transaction with ID P1776340222518167, the refund was issued due to an error during the game top-up process, as we previously informed you in the chat.
If you have any other questions or would like to confirm anything, please feel free to send your transaction ID to our contact number.
Your feedback and suggestions mean a lot to us as we continue to improve. Thank you for your understanding!
Too much bullshit
Too much bullshit, topup for game that must use razergold didn't process immediately, made the link expired then say invalid link, after all of that. Contacted the cs, they ask for new link, I send the new link for payment, yet didn't do it immediately. Better don't put the topup for the game if the company that provide topup can't process immediately. After all of that to get refund must wait 5 days, i paid u in 5 minute, waiting for your payment on razergold 1 hour. And yeah the customer service responds are bots, didn't show any human response at all.
Not trustworthy topup website for gaming.
21 de abril de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi,
We sincerely apologize for the inconvenience you’ve experienced. Your refund has now been added to our list and will be processed as soon as possible. Moving forward, we will evaluate everything from the top-up process flow to our customer service.
Your feedback and suggestions are very valuable to help us improve in the future. Thank you for your understanding!
Topup here and after scan the qr my…
Topup here and after scan the qr my money already transfer .. and still failed.. after talk to customer service for 5 hour wait they said the transaction not in their account.. i also give them all the evidences and they cannot track the transaction.. so my money just burn..i hope this website have improvement in their duitnow part..im so unsatisfied
18 de abril de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi,
We apologize for the inconvenience you have experienced. After reviewing the transaction history on our end, we were unable to find any record of the payment based on the proof you provided. Therefore, we recommend that you contact your payment provider, as the funds have not been received on our side.
Your feedback and suggestions are very valuable to us as we continue to improve our service. Thank you for your understanding!
REFUND POLICY SUCKS CUSTOMER SERVICE…
REFUND POLICY SUCKS CUSTOMER SERVICE SUCKS
11 de abril de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi!
We sincerely apologize for the inconvenience you have experienced. We are currently assisting with the refund process based on the information you have provided. Moving forward, we will conduct further evaluations to improve the ease of transactions and the handling of any issues that may arise.
Your refund will be processed shortly. Your feedback and suggestions are extremely valuable to us as we strive to enhance our service quality.
Thank you for your understanding and patience.
Just a scammer
Just a scammer , who wants to topup with giving out username and password lol
9 de abril de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi! 👋
We sincerely apologize for the inconvenience you’ve experienced. If you’d like to report an issue, please contact us via email at support@lapakgaming.com. Our Customer Service team will be more than happy to assist you!
Your feedback and suggestions mean a lot to us and help us continue to improve our services. Thank you for your input and support! 🙏
Slow and almost feel like a scam
The customer service abandoned talking to me in the middle of processing my transaction.
Until now i don't have the top-up in my account. It's been 4 hours.
I wonder how long it will take to process this.
6 de abril de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi! 👋
We sincerely apologize for the inconvenience. Your transaction is currently in the refund queue and will be processed within a maximum of 5 business days! We also apologize for the late response, as our chat queue was backed up earlier. Going forward, we will evaluate our process so we can serve you more quickly. 🙏
Your feedback and suggestions mean a lot to us as we strive to improve. Thank you for your understanding!
bought a 3x weekly paid diamond
bought a 3x weekly paid diamond. went n put in my id and server id. somehow it says my old username instead of my current username. paid for it, didnt get my 3x weekly paid diamond. lost my money and didnt get the 3x weekly paid diamond. did it went to my old username somehow? even though i put the same id that is same to my current username one
3 de abril de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi! 👋
We sincerely apologize for the inconvenience you’ve experienced. If you’d like to report an issue, please contact us via email at support@lapakgaming.com. Our Customer Service team will be more than happy to assist you!
Your feedback and suggestions mean a lot to us and help us continue to improve our services. Thank you for your input and support! 🙏
MAKLUM BALAS YANG LAMBAT DAN PENIPUAN SERVIS.
SAYA MEMBELI PAKET 250 +250 BONUS DIAMOND SEHARGA RM20.83 TETAPI DIAMOND YANG MASUK DI AKAUN SAYA HANYA SEBANYAK 250 DIAMOND TANPA BONUS.SETELAH SAYA LAPORKAN KEPADA PIHAK MEREKA.MEREKA MENGATAKAN BAHAWA AKAUN SAYA TIDAK MENDAPATKAN BONUS KERANA AKAUN SAYA SUDAH PERNAH RECHARGE/TOPUP PADAHAL MEREKA TIDAK PERNAH MEMBERI PEMBERITAHUAN BAHAWA SAYA TIDAK AKAN MENDAPATKAN BONUS TERSEBUT JIKA AKAUN SAYA SUDAH PERNAH MELAKUKAN RECHARGE.HAL INI MERUGIKAN SAYA KERANA JIKA SAYA TAHU TIDAK AKAN MENDAPATKAN BONUS TERSEBUT MAKA SAYA TIDAK AKAN MEMBELINYA.SELAIN ITU,MEREKA TIDAK MEMBALAS KETIKA SAYA MINTA PENGEMBALIAN (REFUND).PENGALAMAN SEMASA BERURUSAN UNTUK MENGETAHUI MASALAH JUGA AMAT TERUK KERANA MAKLUM BALAS YANG LAMBAT.AKHIR SEKALI,SAYA SUDAH LOGIN MASUK KE DALAM APLIKASI LAPAKGAMING UNTUK MENYIMPAN BUKTI TRANSAKSI TETAPI KETIKA SAYA CEK SEJARAH TRANSAKSI MALAH MENUNJUKKAN TIADA SEJARAH SAMA SEKALI.
ID TRANSAKSI:P1773745613078582
17 de março de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi!
Terima kasih sudah menyampaikan pengalamanmu, dan kami mohon maaf atas ketidaknyamanan yang kamu rasakan.
Terkait bonus +250 Diamond yang tidak masuk, setelah kami cek, hal ini terjadi karena akun kamu sebelumnya sudah pernah melakukan top up. Dikarenakan produk tersebut hanya berlaku untuk akun yang baru pertama kali melakukan pembelian (first-time purchase). Kami memahami bahwa informasi ini mungkin kurangtersampaikan dengan jelas, dan kami akan menjadikan ini sebagai bahan evaluasi agar ke depannya informasi syarat & ketentuan dapat lebih mudah ditemukan oleh pelanggan.
Untuk kendala riwayat transaksi yang tidak tampil di aplikasi, kami mohon maaf atas gangguan tersebut. Kamu bisa menghubungi tim kami kembali dengan menyertakan ID Transaksi kamu (P1773745613078582) agar kami dapat membantu mengecek lebih lanjut.
Kritik kamu sangat berarti untuk perbaikan layanan kami. Terima kasih atas perhatiannya!
Did not send back the refund
I recharged tokens for HOK but it failed. They say they will send the refund but i did not received it. I lost a copy of my purchase as well but i have a screenshot of my receipt that I paid for my purchase.
22 de fevereiro de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi! 👋
We sincerely apologize for the inconvenience you’ve experienced. If you’d like to report an issue, please contact us via email at support@lapakgaming.com. Our Customer Service team will be more than happy to assist you!
Your feedback and suggestions mean a lot to us and help us continue to improve our services. Thank you for your input and support! 🙏
Bad customer service I already…
Bad customer service I already purchased a steam cd keys for game but still can't activate the keys and whenever I ask the customer service they kept on saying in process even after a few days has passed the answer is still the same. If there's no answer I would like a refund for my money. This is my transaction no if there's any staff that is reading #P1772829563628254. I just want the problem to be resolved quickly or refund. That's it
8 de março de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi!
We sincerely apologize for the inconvenience you experienced. Upon checking your account history, we can confirm that a replacement code has already been sent to you.
We will take this as an opportunity to review our process and ensure you don't encounter a similar issue in the future.
Your feedback is truly valuable and helps us continue to improve. Thank you so much for taking the time to share it!
My recharge failed please can you back…
My recharge failed please can you back my money
6 de março de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi! 👋
We sincerely apologize for the inconvenience you’ve experienced. If you’d like to report an issue, please contact us via email at support@lapakgaming.com. Our Customer Service team will be more than happy to assist you!
Your feedback and suggestions mean a lot to us and help us continue to improve our services. Thank you for your input and support! 🙏
lack of respond from the customer service
i asked for help about my order which i accidentally do it when i didn't log in, now when i log in i can't see the transaction back which is the order i did before log in was gone and my money just wasted like that, tried asking for help in WhatsApp but no action taken pls do some action 🙏
transaction id: #P1771239116771571
i did this order before log in, but i still can access it because i opened it on new tab
17 de fevereiro de 2026
Opinião espontânea
Resposta da Lapakgaming
Hi! 👋
We sincerely apologize for the inconvenience you’ve experienced. If you’d like to report an issue, please contact us via email at support@lapakgaming.com. Our Customer Service team will be more than happy to assist you!
Your feedback and suggestions mean a lot to us and help us continue to improve our services. Thank you for your input and support! 🙏
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