United Legal Assistance Opiniões 

238
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our company had many claims handled by United Legal. I can confirm the communication is great, they answer all your questions and chase third parties frequently if needed.

Classificada 5 em 5 estrelas

Five star plus. When i contacted United Legal Assistance, I had such a great experience, Jocelyn Pye was so helpful and understanding and after an accident all you want to hear is a positive.... Ver mais

Classificada 5 em 5 estrelas

smooth seamless experience with this company one phone call to report my accident didn't make another call. Vehicle picked up, kept up to date by email on repair knew exactly when i would get my v... Ver mais

Classificada 5 em 5 estrelas

The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he w... Ver mais

Informações sobre a empresa

  1. Companhia de seguros de custos legais

Escrito pela empresa

We are specialist providers of Legal Expenses Insurance, meaning if you have an accident or if you want to claim, we will provide a hassle free service to reduce the risk of high legal fees if something goes wrong. With over 25 years experience in the insurance industry, we provide the following services to Insurance Brokers in the United Kingdom.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

238 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(238)

47 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

United legal well can't praise them…enough

United legal well can't praise them enough fighting for me against a particularly difficult 3rd party who used every trick in the book to try not to pay took a while due to the lies told by the other party but got there eventually thanks to Mike pilkington a credit to his company and his team patience of a saint

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Staff professionalism

Our driver was involved in a non fault accident recently and Luke Thomas Murray is handling our case. He is very friendly, professional which makes the whole process painless during this stressful time. Well done and 5 gold stars to him!

5 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Jason's support has been exemplary

Jason's support has been exemplary. He has handled all communication with the Insurance Company and always been more than happy to answer any questions I have. I would highly recommend United Legal Assistance!!

2 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience

Jamie was brilliant handling my claim and I would highly recommend United Legal based on our experience. He made what could have been a very stressful situation incredibly smooth. Jamie and his colleagues were always available to answer questions and help with all our needs. Their service was incredibly professional, polite and so speedy. If I ever have another accident I wouldn’t hesitate to use them again.

2 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor service ,nil contact…

Very poor service ,nil contact regarding my claim ,after 3 months they advice me that I would be better going through my insurance ,majority of staff just admin workers ,would not recommend.

19 de janeiro de 2026
Opinião espontânea
logótipo da United Legal Assistance

Resposta da United Legal Assistance

Thank you for raising this and for sharing your feedback. We are sorry that our service did not meet your expectations this time.

Our records show multiple contacts throughout the claim, including 17 telephone calls and 10 emails. Discussions regarding the option of progressing the claim via your own insurer also took place at various stages.

That said, we regret that you did not feel supported and take this feedback seriously.

Classificada 5 em 5 estrelas

Highly Recommended Professional Service

I was very pleased with my experience with United Legal who handled the claim extremely efficiently. Jocelyn Pye looked after ourselves and was incredibly helpful throughout the whole process from initial claim to informing of despatch of cheque with regular updates I would Highly recommend!this company and 5+Star Service from Jocelyn .

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A positive , friendly, professional and painless interaction

The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he was saying and time to search for the answers that he needed. He interacted in a friendly , comfortable but professional way and made the process of submitting our insurance claim painless . Definitely five star service .Thank you Jason .

13 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

United Legal

United Legal were very helpful and answered any question's we had. They kept us up to date with our claim all the way through and made it easy for us. We We were dealing with Jocelyn Pye with our claim and she has been very helpful and keeping us updated.

14 de janeiro de 2026
Opinião espontânea

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