United Legal Assistance Opiniões 

238
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our company had many claims handled by United Legal. I can confirm the communication is great, they answer all your questions and chase third parties frequently if needed.

Classificada 5 em 5 estrelas

Five star plus. When i contacted United Legal Assistance, I had such a great experience, Jocelyn Pye was so helpful and understanding and after an accident all you want to hear is a positive.... Ver mais

Classificada 5 em 5 estrelas

smooth seamless experience with this company one phone call to report my accident didn't make another call. Vehicle picked up, kept up to date by email on repair knew exactly when i would get my v... Ver mais

Classificada 5 em 5 estrelas

The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he w... Ver mais

Informações sobre a empresa

  1. Companhia de seguros de custos legais

Escrito pela empresa

We are specialist providers of Legal Expenses Insurance, meaning if you have an accident or if you want to claim, we will provide a hassle free service to reduce the risk of high legal fees if something goes wrong. With over 25 years experience in the insurance industry, we provide the following services to Insurance Brokers in the United Kingdom.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

238 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,9

Todas as opiniões

(238)

45 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

If i could give 6 stars 1 would Jocelyn…

If i could give 6 stars 1 would Jocelyn has been amazing she has been on the third party case weekly until it got sorted , the third party dragged their heels for months but Jocelyn would not let go and she has been brilliant all the way through and got the claim settled. 11 out of 10, i would recommend United legal to anyone they carry out a brilliant service

20 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Hichem Ben-Ali

Hichem Ben-Ali handeled my call today. They were a plesure to talk with and made the process very smooth.

14 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to deal with

Our case was dealt with by Clare Gorse and Jocelyn Pye, who I found to be very helpful. Clare kept us up to date throughout the process and I would definitely deal with them again.

29 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Jocelyn A**

Jocelyn Pye handled our not at fault claim very diligently, keeping us super updated with the process every step of the way to resolution. It was great to know someone was following things up without us having to chase. Excess fee recovered now and back in the bank.

28 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant!

Very understanding and knowledgeable account handler who was able to help and reassure me, giving me options and time to consider these.

22 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I used United Legal to handle my fault…

I used United Legal to handle my fault claim, and the whole process was incredibly smooth and stress-free. They really took the pressure off! I was provided with a courtesy vehicle, which meant my daily life wasn’t disrupted while my car went in for repairs. The repairs were booked in within a week of the accident, even though my car was still drivable, and everything was completed so quickly.

I'm really glad I chose to go with them. Huge thanks to my claim handler, Katie, who replied to my emails super quickly and patiently answered all my (sometimes silly) questions. I’m so grateful for the support—thank you, United Legal!

31 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Defo would and have recommended

I am currently in the process of processing my claim, a courtesy car was sent out the next day, they seem to want to fight your corner more than your own insurance when you are not at fault, my insurance just wanted to settle on 50/50 straight away despite me explaining what happened, I would defo recommend this company! Hichem explained in detail what steps will be taken and has phoned twice since to check I am ok!

1 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, George was amazing. He dealt with the claim swiftly and efficiently. Answered the phone straight away, and got the process underway within minutes.

4 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Job

We recently had a minor accident with one of our vehicles, the staff at United Legal dealt with this claim from start to finish in a very professional manner and received payment within 6 weeks, a great job.

2 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ref: 228695

Ref: 228695, swift response, took ownsership with great advice. Repair was prompt and cover car was appropriate. Great Service

17 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have to say

I have to say, a fairly horrific experience was made manageable by the assistance of Gill, calm, informed and professional, thank you.

28 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Clare Gorse

Clare Gorse, an adviser for claims@united-legal was very punctual , quick and so helpful with my claim. Just want to say thank you. It’s been a long road to get car back, but Clare, thank you.

27 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Top Marks

I have spoken to two advisors from this company. They have been extremely helpful and offer realistic advice and guidance. It is good to speak to people who know what they are doing and seem to enjoy their job and helping their customers.

17 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Accident

Great communication from beginning to the end, Jocelyn made stress of incident, better with great Communication and frequent updates.

7 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Jocelyn at United Legal Assistance

Case dealt with in a professional, helpful and timely manor. Kept informed by Jocelyn who I found to be very helpful, understanding and knowledgeable on communication we had. Thank you Jocelyn for your effort in dealing with our case. I would have no hesitation in using United Legal Assistance again.

10 de março de 2025
Opinião espontânea

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