Unvault Opiniões 

257
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

They made it so easy to send in jewelry to be sought/sold. The notifications were clear and easy to follow. Their communications were always clear, concise and helpful.

Classificada 5 em 5 estrelas

Very easy process. Proof recording was nice. Validation was less than expected, but it's AI. Direct deposit was nice and quick. Great communication. They sent back things that didn't pass the purity t... Ver mais

Classificada 5 em 5 estrelas

Start to finish, what an awesome process- First, my jewelry was appraised as a digital estimate, then followed up with an email. A free packing label was sent; I dropped it off at my local Fedex stor... Ver mais

Classificada 5 em 5 estrelas

Very transparent, quick, fair through the entire process. I highly recommend them if you have jewelry that you need to sell. Much better than a jewelry store or pawn shop.

Informações sobre a empresa

Escrito pela empresa

Unvault is the Robinhood for jewelry, an AI-powered platform where people can snap a photo of their jewelry, get instant valuations, and sell directly from home. With over $1 trillion of gold sitting idle in U.S. households, Unvault is unlocking this hidden value and turning jewelry into a liquid, trackable asset class


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

257 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(257)

254 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer service

My first experience with Unvault was completely seamless, so I had no hesitation using them a second time. Unfortunately, my second experience was a very different story and initially felt like a worst-case scenario. One of my pieces of jewelry got lost in transit and a few pieces of mine were damaged. But the way Unvault handled the situation once it was brought to their attention was incredible. They went above and beyond to work toward resolving the issues, and I genuinely appreciate the effort they made to make things right. Because of how they ultimately handled the problem, I would be willing to use Unvault again :)

31 de julho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Over all my offer was a fair one n I…

Over all my offer was a fair one n I accepted it. I understand thst nothing is free so a processing fee is fair. What I dont think is fair is that thruout the process I was not ever offered or knew of or told about a referral code that would've lowered my processing fee and increased my payout. I was only told about it after I mailed out my items to u guys. N when I did find out about it I was told I HAVE to use the promo code when I sign up to have my things looked at. No exceptions. The extra $ i would've gotten could've helped with the financial issue im going thru that made me sell my stuff to begin with, n being im a 1st time customer who trusted your company instead of going with a better known one,I should've been given some grace. My 2nd complaint was the 1 to 3 business days to get evaluated. I litterly recieved my offer on the last hour of the 3rd business day. The video I was sent had no volume to it and it looked like these precious items I sent were just rushed thru. Sometimes im sure people just sell u scrap but sometimes thier heirlooms that are only being sent as a last resort. The way they were just sped thru n tossed around kinda hurt my heart.

10 de setembro de 2026
Opinião espontânea
logótipo da Unvault

Resposta da Unvault

Hi Chris, thanks for the feedback. We are very sorry for the experience you had with the referral code and would love to see if we can resolve it for you. Please email us at contact@unvault.co, and we would love to understand a little bit more and see if we can resolve it for you.

Classificada 5 em 5 estrelas

Very easy process

Very easy process. Proof recording was nice. Validation was less than expected, but it's AI. Direct deposit was nice and quick. Great communication. They sent back things that didn't pass the purity test, which was OK. I would definitely do it again.

1 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent experience; highly recommended

The whole process from start to finish was smooth and flawless. I especially loved the online evaluation tool. You can get a real-time estimate in a matter of minutes. I highly recommend Unvault if you are seeking to sell your precious jewelry!

31 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A very positive experience…

unvault provided a very pleasant experience as I navigated through the process of selling and letting go of an heirloom piece of jewelry. From the start, communication was quick, efficient, and easy to understand. The process of shipping, evaluating , and depositing the $ amount into my account was very simple and efficient. Well done, Unvault. I enjoyed working with you and will again in the near future.

3 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast secure and safe.

Awesome experience safe fast and fair on their offer. They sent back what they weren't interested in. Thank you. Definitely will be doing business in the future. No scam no gimmicks.

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience with UNVAULT

Great experience! Easy step by step process with available and quick responses to any questions. I really like all the choices that are offered. The process is transparent from start to finish. Final offer is fair and clear. Quickly paid with options too. I will use this again since I feel it is fair and reliable and my information is secure.

11 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

It was easy to sell my jewelry

It was easy to sell my jewelry. This is not a scam! They let you know what's happening step by step. I recommend this company to anyone who has jewelry laying around.

14 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

It doesn't get better than this

I couldn't be happier with this experience. The submission process was super easy and painless, and the amount I got was surprisingly large (even larger than their initial estimate). Would give this service 10 stars if I could.

25 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Honest Fast and Best Pricing

I have used them 4 times and they are honest fast and efficient . The pricing is way more than a pawn shop and no haggle ! They send videos and direct deposit fast once you agree to sell
Hands down the best company

21 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Start to finish, smooth enjoyable process

Start to finish, what an awesome process- First, my jewelry was appraised as a digital estimate, then followed up with an email. A free packing label was sent; I dropped it off at my local Fedex store - received another email from Unvault that my box was received. Next step was receiving an email with offer, alongside a video appraisal showing every step of the unboxing. Once I agreed to offer, received email that check would arrive within 7-10 business days.
Very pleased!

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cruise Money

They explained the process in detail. They paid fair prices. They sent video documents of them unblxing and evaluation my stuff. They paid quickly and seamlessly
I would use them again.

19 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently sold some jewelry to Unvault…

I recently sold some jewelry to Unvault and was pleasantly surprised by how smooth and simple the process was. The entire transaction only took a few days and the payment was more than I expected. I also received great customer service. I will definitely work with them again.

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Company and Experience!!

Everything about my experience was amazing! From the beginning to end the process was flawless and transparent! Everything that UnVault says about their process, timeframe, transparency etc., is true! UnVault is a company that operates with integrity and transparency! You can feel comfortable and at ease to sell with UnVault and you will not be disappointed, in fact, you will be amazed!!

My POC was Will and he was amazing!!🤩

Thank you UnVault and I will be definitely selling with you again!!! 😊

9 de agosto de 2026
Opinião espontânea

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