They made it so easy to send in jewelry to be sought/sold. The notifications were clear and easy to follow. Their communications were always clear, concise and helpful.
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Leia as opiniões dos outros
Very easy process. Proof recording was nice. Validation was less than expected, but it's AI. Direct deposit was nice and quick. Great communication. They sent back things that didn't pass the purity t... Ver mais
Start to finish, what an awesome process- First, my jewelry was appraised as a digital estimate, then followed up with an email. A free packing label was sent; I dropped it off at my local Fedex stor... Ver mais
Very transparent, quick, fair through the entire process. I highly recommend them if you have jewelry that you need to sell. Much better than a jewelry store or pawn shop.
Informações sobre a empresa
Escrito pela empresa
Unvault is the Robinhood for jewelry, an AI-powered platform where people can snap a photo of their jewelry, get instant valuations, and sell directly from home. With over $1 trillion of gold sitting idle in U.S. households, Unvault is unlocking this hidden value and turning jewelry into a liquid, trackable asset class
Informações de contacto
Estados Unidos da América
- unvault.co
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This company is very communicative and professional
The company is very communicative, which is number one for trust-building in my book. Their process is extremely transparent as well. I felt that my questions were answered preemptively. I also appreciated their professionalism and their expertise. I will definitely use them again.
Service was excellent and walked you…
Service was excellent and walked you through every step .
Fast, Fair, Communicative
Fast, honest, responsive. Only reason I didn’t give 5 stars is they took max fee…not sure I understand if there are tiers. They say their share is a range - of course mine was max amount. Maybe they can explain that there ARE tiers….or something.
Overall good!
Overall, I had a pretty good experience selling my jewelry to Unvault. I do think the 20% fee is a bit high though, I was hoping for 10-15% at the most. I agreed and accepted my offer, and other than the fee, I felt I got a good deal! Thank you Unvault!
Great experience!
My experience was fast, transparent, and straightforward. Would recommend to family and friends without reservation!
While skeptical at first
While skeptical at first, I was pleasantly surprised by how easy and transparent the process was. My original valuation was great but the final one was even higher. I really appreciated the videos showing them unpacking my item and evaluating it - it gave me trust in the process and commitment to true transparency through it all. I especially liked that it was zero risk - if I had rejected the offer, my items would have been shipped right back to me. Great service and I just submitted my next item and it is ready to ship!
Use of the web site is easy to…
Use of the web site is easy to navigate.
Excellent service and communication.
Price was very fair. Payment set up was super easy as well. I will be using them again.
Would absolutely recommend this site to everyone!
I had a handful of solid gold pieces I was looking to offload. I was hesitant to go to a local pawn or gold for cash place as they don't always give you honest pricing. Unvault was such an easy process- from estimates, to sending my pieces in, to receiving meticulous documentation on how my pieces were appraised. While my overall appraisal value was less than expected, unvault made sure to communicate every bit of relevant info so I knew there was honesty and care. I would absolutely sell with them again and have already recommended them to many friends.
Glad I gave it a try
I was apprehensive at first but tried it anyway and am glad I did! It was seamless and easy. They gave me twice what the pawn shop offered. This is a great way of getting rid of unwanted jewelry
They made it easy to use
They made it easy to use. Kanna had a little trouble with payment, but everything else was perfect.
Very easy and very professional
Very easy and very professional! Please consider doing all your jewelry and accessories with this company only. I guarantee you will not be disappointed
It was weird mailing my jewelry.But the…
It was weird mailing my jewelry.But the reviews made me feel better. So I did it. And it was easy and I got a better offer than I expected. I will use Unvault next time I want to sell some jewelry.
Great Service
Great Service! Easy to upload your Jewelry and get a fair price for your gold. I would recommend Unvault to all my friends
I had a gold necklace that I haven't…
I had a gold necklace that I haven't worn for a few years. With gold prices being where they are I wanted to collect cash but didn't want to take time figuring out how to sell. Unvault made the experience so seamless!
Fast and Easy Process with top notch service!
Unvault was the easiest website to use to value my jewelry that I had stored away and hadn't worn in years. I was completely shocked at how much my pieces were worth and decided to sell with Unvault. At every step of the way, the Unvault team was super communicative and responsive and I felt at ease selling through them and at no point did I feel ripped off or scammed. If you want a fast and easy way to price your jewelry and sell, go with Unvault!
I’m hooked
While I’m not a huge jewelry person, I’ve accumulated a few nice pieces over the years via inheritance and as gifts. After learning about Unvault and having some awareness about the increasing price of gold, I decided to upload a few pieces out of sheer curiosity. After getting instant valuations through the website, I was hooked and ended up adding all my items. It was fascinating and kind of addicting to get a clear picture of what my pieces were worth, even though I wasn’t really interested in parting with most of them. While I consider myself pretty financially responsible and savvy, I’ve always had it in the back of my head that I could sell some jewelry if times got tough. Unvault finally put a number to this notion, which was really helpful. Ultimately I ended up selling 5 pieces to Unvault right when gold hit a high earlier this year. The shipping process was a piece of cake and I genuinely loved that they provided videos of the entire in-person valuation process once they received my jewelry. That gave me great confidence in their model — I knew I was getting a legit offer. And once I accepted the offer, payment arrived quickly and without complication. Overall, I couldn’t recommend Unvault enough. Even if you don’t want to sell, I’d encourage anyone to open a portfolio with Unvault so that you at least have a clear understanding of what your valuables are worth.
I am a first time user of this company
I am a first time user of this company, A++++
Everything went as smooth as can be. Turnaround time was very fast, mailed on Monday, got offer on Wednesday, will receive my money on Thursday, very pleased with the whole process, will definitely use Unvault again!!!!!
Very easy to do
Very easy to do , great service and responds very quickly. Thank you
Excellent experience
Excellent experience. Very helpful and quick process.
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