Unvault Opiniões 

257
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

They made it so easy to send in jewelry to be sought/sold. The notifications were clear and easy to follow. Their communications were always clear, concise and helpful.

Classificada 5 em 5 estrelas

Very easy process. Proof recording was nice. Validation was less than expected, but it's AI. Direct deposit was nice and quick. Great communication. They sent back things that didn't pass the purity t... Ver mais

Classificada 5 em 5 estrelas

Start to finish, what an awesome process- First, my jewelry was appraised as a digital estimate, then followed up with an email. A free packing label was sent; I dropped it off at my local Fedex stor... Ver mais

Classificada 5 em 5 estrelas

Very transparent, quick, fair through the entire process. I highly recommend them if you have jewelry that you need to sell. Much better than a jewelry store or pawn shop.

Informações sobre a empresa

Escrito pela empresa

Unvault is the Robinhood for jewelry, an AI-powered platform where people can snap a photo of their jewelry, get instant valuations, and sell directly from home. With over $1 trillion of gold sitting idle in U.S. households, Unvault is unlocking this hidden value and turning jewelry into a liquid, trackable asset class


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

257 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(257)

254 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I had a great experience with Unvault…

I had a great experience with Unvault from beginning to end. I can't believe how fast and efficient their service was and the customer service I received was excellent. They kept me informed every step of the way and when it came time to sell the process was easy and the offer was very fair. I highly recommend Unvault and will use their services again for sure

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast & Fair

I submitted images for an online evaluation on day one, shipped with a pre-paid label on day two, on day four Unvault had my jewelry evaluated & made an offer. On day 5 I had money deposited in my account. It was fast & fair. I just sent 3 more pieces!

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy-to-use very simple and easy to…

Easy-to-use very simple and easy to follow. Everything happened quick and everyone was extremely helpful. The videos were great and the customer service was amazing. Would definitely use them again. They made the experience pleasant and fast.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

They were very helpful from the very…

They were very helpful from the very beginning all the way to the end. I was a little upset to hear that the final offer was almost half of the original offer but tbh it wasn't they're fault at all. It's just what the piece I sent ended up being worth in the long run I guess and I'm sure it didn't help that just my luck the price of gold dropped significantly. If I had gotten the piece off in time like I had planned ,who knows I may have gotten a lil more but anyways, I was very satisfied with the way they work,from helping me send the jewelry out, to sending me videos of them unboxing it and we're very respectful to the end ! Each and every team member that works there! Thank u guys very much I really appreciate it!!

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Unvault is Real

Unvault is Real! They paid almost double what I was previously offered by other buyers. They are a very professional and responsive team. No issues. No worries. A very interesting experience. I was paid within a week of shipping my jewelry to them. They told me what everything was valued at and I sold 4 items and they shipped back the 2 items that I wished to keep. No pressure ever, just a great way to sell jewelry while getting a fair price!

24 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not sure how this company is highly…

Not sure how this company is highly rated. They are a complete scam. I have to get lawyers involved. They are refusing to send back my $9000 worth of jewelry

24 de março de 2026
Opinião espontânea
logótipo da Unvault

Resposta da Unvault

Hi Brandon,

We are sorry to hear this. We never want the experience to be anything less than perfect. Your items were shipped back on Monday, as communicated with you.

If you have anymore questions you can reach out at contact@unvault.co!

Classificada 5 em 5 estrelas

Highly recommend.

Highly recommend.. great details, great information, very transparent,... The videos and transparency makes it super comfortable... will be using Unvault again

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have never tried to sell anything…

I have never tried to sell anything online, and was hesitant to send jewelry by mail, but the process was SO EASY and I literally had money in my account 5 days after sending. The valuation was accurate and the platform fee is fair; this was just money sitting in my closet from single earrings and broken chains that I had not worn in years. I have already sent a second set for valuation and I would encourage others to do the same. Incredibly prompt, responsive and I can see how they have earned their BBB rating!
Past and future patron,
Gretchen

21 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quick, easy, and great customer service.

Very easy process from uploading my jewelry, sending it in for authenticity, and receiving the money for selling. They keep in great contact so I always knew what was going on. For my first time using id say it’s definitely worth seeing what jewelry you have lying around. Quick, easy, and great customer service. :)

21 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very easy and quick process

It was very easy to upload photos of my jewelry and get instant valuations. They offered more than local people even with the 20% platform fee.
I was initially concerned about honesty, but that concern proved to be unfounded. They were very transparent and responsive to questions throughout the process. I would definitely use unvault again in the future.

18 de março de 2026
Opinião espontânea

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