I am fond of Uplisting! We are renting out apartments on different channels such as Airbnb and b.com and we were just looking for such a great service. Meanwhile, I've already tried a lot... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Not long signed up with my first accomodation. The support and onboarding has been pretty slick. Any email query I've sent through has been responded to in less than 30 mins. Very pleased with the ser... Ver mais
Onboarding has been hard with VRBO and direct booking. the worse part is customer support, no real person, just an AI bot who cannot explain their own answers to real questions. VRBO is not integrated... Ver mais
Uplisting is by far the best overall PMS package that we have used in 4 years of operation as vacation rental manager. Having tried software from the biggest names in the VR industry which often... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Uplisting is a self-service property management system for vacation rental owners, operators and managers. Uplisting is the simplest way to optimise bookings and manage operations across multiple channels and multiple people.
Informações de contacto
Reino Unido
- hello@uplisting.io
- uplisting.io
4,1
Bom
174 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Joyce is very helpful.
18 de junho de 2025
Resposta da Uplisting
We're happy to hear that you found our team member helpful. We appreciate your positive feedback!
Resposta da Uplisting
We're happy to hear that the process was easy to navigate. Thank you for sharing your positive experience; we appreciate your feedback!
Prompt and Reliable Customer Support
Excellent service — quick, helpful, and professional. Thank you, Ayanda
12 de junho de 2025
Resposta da Uplisting
We're happy to hear that you found our service quick, helpful, and professional. We'll continue striving to provide you with excellent and prompt customer service.
We appreciate you taking the time to share your positive experience with us.
I appreciate Lucas prompt assistance.
10 de junho de 2025
Resposta da Uplisting
We're happy to hear that you received prompt assistance. We'll continue striving to provide you with excellent and prompt customer service. Thank you for sharing your positive experience with us.
Expert and precise support delivered in…
Expert and precise support delivered in a timely manner just as we need it.
9 de junho de 2025
Resposta da Uplisting
We're happy to hear that our support met your needs with expertise and speed. Thank you for sharing your positive experience with us!
Dig in, solve the problem with the first contact.
In the end, it was one simple piece of information that solved this problem.
I appreciated the consistent replies throughout the nearly two days I was trying to make my first booking on VRBO.
Where you could improve as a company would be to have someone dig into the details from the beginning to solve the problem sooner.
I had two companies working on this, as it wasn’t clear where the issue was. I’m new to both platforms and to STR properties and was already way overwhelmed before this challenge happened.
5 de junho de 2025
Resposta da Uplisting
We appreciate your feedback and are glad the issue was resolved. We're happy to hear that our consistent replies were helpful as you made your first booking. We'll work on improving our processes to identify and resolve issues more quickly in the future.
Unable to log into account
I sent a message asking for help as I couldn't seem to sign back into my account. My problem was solved super quick. Lots of easy instructions to follow and to my delight I was back into my account in no time.
4 de junho de 2025
Resposta da Uplisting
We're happy to hear that we could quickly resolve your account access issue. We appreciate your positive feedback and are glad the instructions were easy to follow! Thanks for taking the time to share your experience.
Quick and helpful support!
Uplisting has been a great software to use and with quick helpful support of people to answer your query is good!
4 de junho de 2025
Resposta da Uplisting
We're happy to hear that you find our software great to use. It's wonderful to know our support team is helpful and quick in answering your questions. Thanks for your positive feedback! We truly appreciate it!
Uplisting is a great service
Uplisting is a great service, and the only one I could find that allowed me to auto-send an upsell link to my OTA guests. I also like their CS
2 de junho de 2025
Resposta da Uplisting
We're happy to hear that our service met your needs by providing the upsell link feature for your OTA guests. We also appreciate your kind words about our customer support. Thank you so much for your feedback!
Quick efficient reply
31 de maio de 2025
Resposta da Uplisting
We'll continue striving to provide you with excellent and prompt customer service. Thank you for your feedback — we truly appreciate it!
I signed up for uplisting through the AirDNA
I signed up for uplisting through the cross-promotion with AirDNA.
Due to a problem with email addresses being different on my airbnb/airdna account I ended up with two accounts, breaking not only uplisting, but also my AirDNA account (and therefore all my dynamic pricing).
Support was able to resolve, but several weeks later my account surprisingly closed, again breaking my messaging, and pricing.
I didn't receive any notice.
When I contacted support, they insisted (and continue to insist) that I don't have an account with them because I told them to disconnect it.
Overall, they broke my listing twice in the span of a month. One the second occasion they've been completely unable to repair my account because they continue to insist I don't have one.
27 de maio de 2025
Opinião espontânea
Resposta da Uplisting
Hi George,
I hope this message finds you well! Apologies for the inconvenience this has caused. Due to an issue with your email addresses between your accounts, two separate accounts were created. Unfortunately, this resulted in a disruption not only to Uplisting but also to your AirDNA account, affecting all dynamic pricing settings.
Our team is investigating the issue diligently, and we’re working to understand more about the issue. As soon as we have a complete update, we’ll reach out to you with more information.
Thank you for your patience and understanding in the meantime. We greatly appreciate it!
Great customer service!
28 de maio de 2025
Resposta da Uplisting
Thank you for your feedback — we truly appreciate it! We'll continue striving to provide you with excellent customer service.
Lucas was amazing
Lucas was amazing, a perfect member of uplisting assisting me even after he finished his shift! I recommend Lucas and Uplisting as a PMS software!
27 de maio de 2025
Resposta da Uplisting
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that Lucas was helpful and supportive. Thanks for recommending our PMS software!
Lucas is amazing
Lucas is amazing and provided clear instruction and clarification for my question.
22 de maio de 2025
Resposta da Uplisting
We're happy to hear that the instruction and clarification you received were helpful. We appreciate you taking the time to share your positive experience.
Rep was awesome
20 de maio de 2025
Resposta da Uplisting
Thank you for your feedback — we truly appreciate it! We'll continue striving to provide you with excellent customer service.
issues with booking.com
I've had issues with connecting to booking.com, I've been on the phone to booking.com for 5 days and they couldn't figure out what was the issue. Once I've contacted Uplisting, they're had their tech look into the problem which turned out to be a bug on booking.com website. They resolved it within a day! amazing service.
9 de maio de 2025
The support is always helpful and they…
The support is always helpful and they solved all of the problems we had - we are very happy with them!
6 de maio de 2025
very straightforward and fast
6 de maio de 2025
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