Upromise is a great at what they do until they are not. Especially frustrating is their game rewards, where in my experience, it seems that I constantly need to report that rewards were not given. E... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Upromise is a great at what they do until they are not. Especially frustrating is their game rewards, where in my experience, it seems that I constantly need to report that rewards were not given. E... Ver mais
A empresa respondeu
too many times I experience 1) survey that starts then tells me I already did it 2) survey that fails to marked completed, stuck in Started mode 3) seldom when filing a concern is payment made... Ver mais
A empresa respondeu
I've been using Upromise since the very beginning, nearly 2 decades now. I've earned around $12,000. And it's not even a requirement that you use it for college. All mine has gone into a travel accoun... Ver mais
U Promise has good surveys. You get actual cash back for doing them. I get cash deposited in my checking account at the first of every month. I divide it up between two grandchildren that are going t... Ver mais
Feel free to share your experiences and ask Katrina, Kristine, or Andrea your questions Monday thru Friday, 9am-5pm EST. You can expect a response within one business day. You can also contact Customer Care Monday thru Friday, 9am-9pm EST at 1-800-UPRO...
8605 Santa Monica Blvd, PMB 36227, 90069, West Hollywood, Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The fact that the transfer process was as stated and there were no issues with me receiving my savings
Upromise, I can say is the best way to get into the process of saving money for your future business and your own personal goals. Thanks.
I absolutely love uprmise and definitely recommend all friends and family
Tried to take surveys. Fifteen minutes in, it tells me there’s a better survey and I don’t get credit.
Friendly and welcoming staff. Large portions. Food always prepared and served as requested.
Straight to the point. No lagging about what you offer and Great Deals.
Love everything except the surveys that ask demographics then kick you out.
Closed my account due to inactivity. They supposedly sent a letter in Feb. saying the account would be closed in 30 days due to inactivity. Funny thing, I never received the letter, never received an email warning, never received a text warning. Must mention I have been a loyal, on-time paying member since 2002!! They closed the acct on April 18th. I called on April 29th. Basically said sorry can't do anything, but you can reapply. Upromise if this is how you treat your loyal members of 23 years... you can keep your card. I won't be reapplying. Beware all.
Timely response to queries general overall good experience!
I’m not getting the care team response I need to properly connect my UPromise account to my 529 account. I have had to rely on doing it myself and hoping this month it actually goes through. I am extremely disappointed that after over 10 years with UPromise I am not getting any customer service.
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