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Urbnmvt Opiniões 8

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TrustScore: 2.5 em 5

2,3

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2,3

Mau

TrustScore: 2.5 em 5

8 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

SCAM

I ordered from this company in February 2026 and have yet to receive my items. I have emailed numerous times asking for updates, demanding a refund and have yet to receive any kind of response. These people are a scam and I completely threw $400 down the toilet. If further charges could be made i would proceed. Stay far far away from these people!!!

5 de fevereiro de 2026
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Resposta da Urbnmvt

We appreciate your feedback and apologize for any frustration.To help resolve your issue, please get in touch with our support team at support@urbnmvt.com. We’re here to help.

Urbnmvt Team

Classificada 1 em 5 estrelas

I order back in February and have never…

I order back in February and have never received my order. Today I got an email saying my package was delivered but had the wrong city on it. It is not worth it. I'm convinced this place is a scam.

6 de abril de 2026
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Resposta da Urbnmvt

We appreciate your feedback and apologize for any frustration.To help resolve your issue, please get in touch with our support team at support@urbnmvt.com. We’re here to help.

Urbnmvt Team

Classificada 1 em 5 estrelas

I place an order for 150€ on end of…

I place an order for 150€ on end of February 2026, yet I didn’t received it, I wrote them serveral time with out response. This is a fraud? Why nobody reply to email????

27 de fevereiro de 2026
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Resposta da Urbnmvt

We appreciate your feedback and apologize for any frustration.To help resolve your issue, please get in touch with our support team at support@urbnmvt.com. We’re here to help.

Urbnmvt Team

Classificada 1 em 5 estrelas

I placed and order with this company…

I placed and order with this company and as of yet never received my purchases, this company is a scam and they never responded to emails that I sent nor did they give me my purchases and they always say oh you will get a full refund on your items SCAM beware of this company and will be in touch with investigation on this company in china, don’t buy, don’t buy, they use social media to promote the scam like facebook and instagram beware of them, I am contacting better business on them

2 de março de 2026
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Resposta da Urbnmvt

We appreciate your feedback and apologize for any frustration.To help resolve your issue, please get in touch with our support team at support@urbnmvt.com. We’re here to help.

Urbnmvt Team

Classificada 1 em 5 estrelas

THIS IS A SCAM.

THIS IS A SCAM.
I placed an order 22nd February 2026 $272.90 and I have still not received my items. URBNMVT how can they promote on facebook and Instagam and get away with fraud.

I have had No response from this company.

22 de fevereiro de 2026
Opinião espontânea
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Resposta da Urbnmvt

We appreciate your feedback and apologize for any frustration.To help resolve your issue, please get in touch with our support team at support@urbnmvt.com. We’re here to help.

Urbnmvt Team

Classificada 1 em 5 estrelas

A Scam watch out

My order never arrived, I was charged for my item (over $200) and I have sent email after email to them to zero response. This is a total scam. Do not order from them!!!!!!

12 de março de 2026
Opinião espontânea
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Resposta da Urbnmvt

We are truly sorry to hear about your frustrating experience and the lack of response you received. We sincerely apologize for the inconvenience and the worry this has caused you.
We want to inform you that we have processed a full refund of $167.67 USD for your order. The funds should be returned to your original payment method within the next 3–5 business days.
We hope this resolves your concerns completely and restores your trust in our brand. If you are satisfied with this outcome, we would greatly appreciate it if you could consider updating your review to reflect the resolution we’ve provided.
Thank you for your patience and understanding.

Urbnmvt Team

Classificada 1 em 5 estrelas

I wish there was a minus star

I wish there was a minus star. I would gladly give it tot his scam website .
I placed my order the first week of November , it took them 4 weeks to reply to me saying that these items are fall’s season but haven’t started production yet .” Wonder when is fall starting according to them.
Then sent me other options to choose from and again said none is available except for some long knit coats which you could easily find for a fraction on alieexpress .
I have my receipt and took snap of the conversation with them on facebook messenger. .
I sent so many emails and messages .
Now they ghosted and not willing to return my money .
Not sure what to do

9 de dezembro de 2025
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Resposta da Urbnmvt

Hi, Paula. We noticed your negative review regarding the unshipped order and feel truly sorry about it. We’d love to process your refund right away.
Unfortunately, we can’t find your order with your website ID alone. Could you shoot us an email at [support@urbnmvt.com] with your order number, phone number used for ordering, or recipient’s name? We’ll get your refund sorted immediately after receiving your info.
Thanks so much for your cooperation!

Urbnmvt Team

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