The responsive staff at Urns for Angels made a very difficult time in our lives a little less stressful. Our questions were answered quickly, and with compassion. They took extra care to ensure ou... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Arrived promptly, well packaged. High quality product. We used at sea and it floated beautifully on the surface and gradually sunk beneath the waves as the tide carried it away.
A empresa respondeu
Such a beautiful urn, absolutely perfect for our cat, she was such a sweet tiny little girl and this earn encapsulated her perfectly, so much so, I intend to order a second one and split the ashes be... Ver mais
A empresa respondeu
The communication with me was very good and sympathetic. And the pillow urn looks perfect for my husband's ashes. The parcel arrived in perfect condition and quickly. I will definitely recommend '... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de caixões
- também em
- Associação ou organização
- Crematório
- Serviço de caixões
- Serviço funerário para animais de estimação
Sobre Urns For Angels
Escrito pela empresa
Urns For Angels is a family-run business helping families choose cremation urns and ashes jewelry for the people and pets they love. Most people have never had to choose an urn before, so when you call or write to us, a real person helps you with the size, the style and getting it to you in time.
Today we serve thousands of families across the United Kingdom, the United States, Canada, Europe, Australia and around the world. Every piece in our collection is hand-selected for quality, meaning and craftsmanship.
What you can expect from us:
- Designer urns, keepsakes and memorial jewelry, chosen with care
- A small, dedicated team who do this every day and answer every message personally
- Tracked delivery worldwide
- No customs fees on delivery: on international orders, import duties and taxes are paid in advance, so there is never a customs bill or courier payment request at your door
Talk to us:
- UK: +44 20 4572 8870
- US: +1 (929) 930-4010
- Canada: +1 (778) 745-3280
- Email: contact@urnsforangels.com
- Live chat: the chat button on every page of our website
Three addresses, one team:
- London: 128 City Road, London EC1V 2NX
- New York: 1178 Broadway, 3rd Floor #3951, New York, NY 10001
- Vancouver: 329 Howe Street #1304, Vancouver, BC V6C 3N2
About our reviews
We have been collecting reviews on Trustpilot since 2022, and they come from families in many different countries. Given the sensitive nature of what we do, many families choose not to leave a review, and we deeply respect that. The reviews here represent only a small portion of the families we have had the privilege of helping. We are grateful to every one of them, whether or not they share their story publicly.
Visit us at www.urnsforangels.com.
Thank you.
~ Paul Levy, Founder
Informações de contacto
128 City Road, EC1V 2NX, London, Reino Unido
- 020 4572 8870
- contact@urnsforangels.com
- urnsforangels.com
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delighted with the flame urn
Delighted with the flame urn, as described, very well made, arrived quickly and packaged extremely well.
Great service.
19 de março de 2026
Resposta da Urns For Angels
Thank you for your kind words.
We’re pleased to hear the Flame urn arrived as expected and that the quality, packaging, and delivery all met your expectations.
We appreciate you taking the time to share your feedback.
Ordered for next day delivery
Ordered for next day delivery, it took nearly a week to arrive which caused unnecessary stress at a difficult time. Value not great, pretty expensive for the end product.
19 de março de 2026
Resposta da Urns For Angels
Thank you for your feedback, Julie.
I’m very sorry your order did not arrive as expected — this was a processing error on our side and should not have happened.
We’ve identified and resolved the issue internally to ensure it doesn’t happen again. I’ve also reached out to you directly to put this right.
If you’re open to it, please respond to my email and I’ll resolve this for you promptly.
Beautiful Urn for my dad 💙
They kept me updated every step of the way. The urn is absolutely beautiful. Thank you 💙
12 de março de 2026
Resposta da Urns For Angels
Thank you for your review, and I’m sorry to hear about your dad’s passing.
I’m pleased you felt kept informed throughout and that the urn is exactly what you were hoping for. That’s what matters.
Thank you again for your kind words.
His sail away with dignity, love and respect
Delivered with care and respect.
It was exactly what I wanted and now my husband will be able to travel wherever he wants with no damage to our environment. I’m hoping that his sail away will be dignified and special for me and his wonderful family
4 de março de 2026
Resposta da Urns For Angels
Thank you for your review, and I’m sorry to hear about your husband’s passing.
I’m pleased the urn was exactly what you were looking for and arrived with the care it deserves. It sounds like a truly meaningful farewell you’re planning — one that honours him in a personal and thoughtful way.
Thank you for taking the time to share this.
Resposta da Urns For Angels
Thank you for your review.
Simple and efficient is exactly how it should be — pleased everything met expectations.
Stunning urn.
A fantastic urn at a fantastic price. Ordered on Sunday, delivered less than 24 hours later. The urn is stunning in every way. A perfect tribute for our 13 year old Shih Tzu,( Simba) who passed away recently.Thanks to all at Urns For Angels.♥️♥️
5 de março de 2026
Resposta da Urns For Angels
Thank you for your review, and I’m sorry to hear about Simba’s passing.
I’m pleased everything came together as it should — fast delivery, strong packaging, and a piece that feels right. That’s exactly what we aim for, especially when it’s something so meaningful.
Thank you again for your kind words.
Excellent Service
Received urn,which has been ordered for my mum's ashes. Phoned prior to ordering and they were very helpful. Kept informed of order and when received was very well packed. We are really pleased with the urn
4 de março de 2026
Resposta da Urns For Angels
Thank you for your review, and I’m sorry to hear about your mum’s passing.
We are pleased we were able to help before you placed the order and keep everything clear throughout. It’s good to hear the urn arrived safely and that you’re happy with it — that’s exactly what matters.
Thank you again for taking the time to share this.
Lovely product
Just recently lost my uncle and purchased a bracelet so could have my uncles ashes with me, I had a few questions as it's a self filling urn bracelet and Paul was really helpful with my questions. Really happy with my product
2 de março de 2026
Resposta da Urns For Angels
Thank you for taking the time to share this, and I’m sorry to hear about your uncle’s passing.
Ashes jewellery is a very personal choice, especially with self-filling pieces, so it’s important everything feels clear and straightforward. I’m pleased I could help and that you’re happy with the bracelet.
Thank you again for your kind words.
Resposta da Urns For Angels
We really appreciate you sharing this.
Pleased to hear the urn arrived quickly, was well packaged, and met your expectations.
Received my urn and it's just exactly…
Received my urn and it's just exactly what I wanted as I wanted my mum to be in an urn that could be displayed in my home. There urn are so different and exactly what I wanted. Communication was excellent so much thought and care with the communication
4 de março de 2026
Resposta da Urns For Angels
Thank you for your review.
It means a great deal to know the urn was exactly what you were looking for and feels right to have at home. Your words about the care and communication are genuinely appreciated.
The urn is so beautiful.
Delivery was exactly what it said, the urn was very well packaged to avoid any breakages.
The urn is great quality, very heavy and a ting of beauty.
25 de fevereiro de 2026
Resposta da Urns For Angels
Thank you for your kind words.
We’re really pleased to hear that you’re happy with the urn and its quality, as well as the delivery and packaging. We take great care to ensure each piece arrives safely and exactly as expected.
We truly appreciate you taking the time to share your experience.
Excellent experience at such a…
Excellent experience at such a difficult and challenging time.
8 de maio de 2025
Resposta da Urns For Angels
Thank you for your kind words.
We’re very glad we could provide a smooth and supportive experience during a difficult time, and we truly appreciate you taking the time to share your experience.
Excellent service
Excellent delivery service. Urn as expected but only able to take half of my husband’s ashes which was a little disappointing. Looks beautiful when candle lit. Thank you for your follow up email regarding bereavement.
10 de fevereiro de 2026
Resposta da Urns For Angels
Thank you very much for your review and for your kind words about our service. We truly appreciate you taking the time to share your experience during what we know is a deeply personal time.
We’re grateful to hear that the urn is now in place and that it looks beautiful with the candle lit. We understand how meaningful these details are, and we appreciate you sharing that with us.
Cremated remains can vary in volume depending on individual factors and the specific cremation process used. This urn holds 3 litres, which is suitable for the majority of adults. We provide detailed sizing guidance and an ashes calculator on our website to help families choose with confidence.
We appreciate you highlighting your experience, and your feedback is valued as we continue to ensure our sizing guidance is as clear and helpful as possible.
Thank you again for taking the time to share your experience.
Water Pillow Urn + Petals
I purchased a Water Pillow Urn plus the bourganvillea petals through a Funeral Director having previously chosen on your web site before attending the funeral director. The Urn is fine but I was absolutely taken aback at how tiny the packet of petals was.I would not have bought had I realised. For the size I would not pay more than £9. It is certainly not worth £29!
18 de fevereiro de 2026
Opinião espontânea
Resposta da Urns For Angels
Thank you for taking the time to share your thoughts.
We are pleased to hear that you were satisfied with our Journey Urn. With regard to the bougainvillea petals, these are carefully prepared as a ceremonial complement to water burial services and are supplied in a considered quantity designed for symbolic scattering.
We understand that perceptions of size can vary, particularly when items are selected via a funeral director, and we appreciate your feedback. We will continue to refine how this product is presented to ensure expectations are aligned.
Thank you again for your review.
Lovely Heart
I needed a biodegradable urn for my mum’s ashes to plant with a rose bush. I chose the heart, which is lovely and reminds me of what a great person my mum was. Such a hard decision to make when you are grieving but my mum would love it.
10 de fevereiro de 2026
Resposta da Urns For Angels
Thank you for sharing this.
Choosing an urn during such a difficult time is never easy, and we truly appreciate you trusting us with something so meaningful. Planting your mum’s ashes with a rose bush is a beautiful and lasting tribute, and we’re honoured that the heart felt like the right reflection of her.
Wishing you peace as you create that remembrance.
Great service
Great service, exactly as promised, I was kept informed along the way. Thank you for making a sad time a little more bearable.
11 de fevereiro de 2026
Resposta da Urns For Angels
Thank you for your kind words.
We understand how important clear communication is during such a difficult time, and we’re grateful that you felt supported throughout the process. It means a great deal to know we were able to make things even slightly easier for you.
Very good quality product and quick…
Very good quality product and quick delivery
10 de fevereiro de 2026
Resposta da Urns For Angels
Thank you for your review.
We’re pleased to hear that you were happy with the quality of the piece and the speed of delivery. We take great care with both craftsmanship and dispatch, so your feedback is genuinely appreciated.
Elegant urns
Such a beautiful piece of work and well packaged. A lovely company to buy from. Highly recommend.
30 de janeiro de 2026
Resposta da Urns For Angels
Thank you for your thoughtful review.
We’re grateful that you found the piece elegant and beautifully presented. Careful packaging and attention to detail are very important to us, so it means a great deal that this was reflected in your experience.
We truly appreciate your recommendation.
Don’t think the Urns were worth the…
Don’t think the Urns were worth the money.
Thought they were not made very well.
6 de fevereiro de 2026
Resposta da Urns For Angels
Hi Jackie,
Thank you for taking the time to leave your feedback. I’m sorry to read that the urns weren’t what you were expecting in terms of finish and overall feel.
All of our pieces are carefully made and individually checked before dispatch, so I’m concerned to hear that you felt they weren’t made very well. I’d really appreciate the opportunity to understand more about what wasn’t right for you.
If you’re open to it, please feel free to email in at contact@urnsforangels.com with a few more details or photographs, and I’ll look into this straight away.
Kind regards,
Paul Levy
Owner | Urns For Angels
Absolutely fantastic product
Absolutely fantastic product. We were kept updated on the progress of the making of the urn by email, and it was very carefully packaged, a box within a box, with cushioning all around it. Thank you for providing this lovely tribute to our loved one.
6 de fevereiro de 2026
Resposta da Urns For Angels
Thank you for your thoughtful review.
We’re grateful you felt informed throughout the process and that the urn arrived safely and well protected. We take great care with both communication and packaging, particularly given how important these pieces are.
It means a great deal that you chose us to create such a meaningful tribute.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.