I placed my order #USP69529 on 4/9/26 and have not received a tracking number, I had a trip coming up next week and was planning on wearing the jumpsuit. I did send over an email to get an update and... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I have brought other merchandise from you before But I’m hoping that this time because, I am having surgery done cosmetic surgery done on mytummy. And that’s what the lady from the place that I’m... Ver mais
A empresa respondeu
It was easy to navigate the website to find the correct size and type of shape wear I preferred.
A empresa respondeu
I did a size down it’s tight but it definitely helps back pain and good posture while sitting I just ordered a full body one also I love them I hope it really helps my belly dips ha-ha
A empresa respondeu
4,0
Bom
153 opiniões
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The design of the shape wear
The design of the shape wear, the diversity of the models and bidyshapes as well as the pricing.
10 de janeiro de 2026
Opinião espontânea
Resposta da Us Shapshe
Thank you for your thoughtful feedback! We’re so glad to hear that you love the design of our shapewear and appreciate the variety of models and body shapes we offer. We believe that everyone deserves to feel confident and comfortable, and it's great to know you value the diversity in our products. Plus, we’re always working to keep our pricing fair so that high-quality shapewear is accessible to all. We truly appreciate your support!
I really love what you guys make (more…
I really love what you guys make (more the waist trainer) and I’m really glad I ordered one of those but I’m from Canada so the price wouldn’t show me in CAD at the checkout and the confirmation email for my order disappeared so I wasn’t able to find it so it really made me stress but i know it’s not you guys fault but apart from that I can’t wait to receive my order and try it!
29 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Customer,
Thank you so much for your kind words and for supporting us! 💖
We’re really happy to hear that you love our products, especially the waist trainer, and we truly appreciate your patience.
Your order has been placed successfully and has already been handed over to our logistics partner. The tracking number may take a little time to generate, and once it’s available, we’ll send it to you right away.
The order confirmation email has also been sent. If you don’t see it in your inbox, please check your spam or junk folder. If you still can’t find it or have any other questions, feel free to reach out to our customer service team at Service@shapshe.com
We’re always happy to help and will respond as quickly as possible. Thank you again for your understanding and support.
Sincerely,
The size is way off
The size is way off. You might want to go two sizes larger than what you actually wear at customer service is terrible. It’s like it’s a scam because they sent you the wrong item and make you pay to send it back and then try to give you a coupon so you could purchase more
18 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Tausha,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the sizing issue and the frustration you had with our customer service — this is definitely not the experience we want for our customers.
Sizing can sometimes vary depending on the item, and we understand how disappointing it is when something doesn’t fit as expected. Your feedback about sizing clarity is very important, and we’ll be sharing it with our team so we can improve our size guides and product descriptions.
Regarding the return process, we sincerely apologize if it felt unfair or inconvenient. We are not a scam, and we never intend to make customers feel pressured or dissatisfied. Our goal with offering a coupon is to provide a solution, but we understand that this may not always feel appropriate, especially when expectations weren’t met.
We appreciate your honesty and would really like the chance to review your case more closely. If you’re open to it, please reach out to us directly with your order details so we can see how we can better assist you.
Once again, I apologize for the inconvenience, and I truly hope we can find a resolution that works for you. Please let me know your thoughts, and I look forward to hearing from you soon.
Sincerely,
Good !
Good ! I'm looking forward to receiving my order, and if I like it, I'll definitely buy from you again! Thank you!
20 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your review! We're so glad you're excited about your order, and we can’t wait for you to receive it! We hope you love everything, and if you do, we’ll be thrilled to welcome you back for more. If you have any questions or need help with anything, feel free to reach out. Thanks again for choosing us!
I love the simplicity of Shapshe
I love the simplicity of Shapshe, the range of their offerings, especially the ones that I’ve ordered (so far) I’ve been pleased with the sizing and the products quality. I highly recommend Shapshe! I will definitely be back!
18 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your kind words! We’re thrilled to hear that you love the simplicity of Shapshe and have been happy with the sizing and quality of the products you've ordered so far. We truly appreciate your recommendation and look forward to welcoming you back for more shopping in the future. If you ever need assistance or have any questions, don’t hesitate to reach out!
The design of these panties look to be…
The design of these panties look to be quite nice and I am looking forward to seeing if they are as nice as they look. I am really hoping that they are the correct size for me, you see I happen to be a male that is a closet cross dresser and it is not always easy to figure out the correct size in panties and other pieces of lingerie.
17 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for sharing your experience! We're glad to hear that you're excited about the design of the panties. We hope they meet your expectations in terms of both quality and fit. Finding the right size can definitely be tricky, so we recommend checking the size chart carefully before ordering. If you ever have questions or need assistance with sizing, don't hesitate to reach out to customer service. We appreciate your feedback and hope you enjoy your new purchase!
Easy to find products
Easy to find products, wonderfully detailed explanations on each piece making sure there is quality care and understanding is a great way to be informed with my purchase and with the amazingly easy format your site has is 10 out of 10
18 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our products easy to navigate and appreciated the detailed explanations we provide. Helping our customers feel confident and well-informed about their purchases is very important to us. We’re also thrilled that you enjoyed the site experience — a 10 out of 10 truly means a lot! Thank you for choosing us.
Easy to find what i was looking for
Easy to find what i was looking for, heard amazing things about this brand.
13 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your kind words! We’re thrilled to hear that you found exactly what you were looking for and that you’ve heard such great things about our brand. Your trust truly means a lot to us, and we’re happy to have you with us. If you ever need anything, we’re always here to help!
I'm always honest when speeding my hard…
I'm always honest when speeding my hard earn money, I like the products I ordered but can't give excellent until I receive everything, O will take it a step further! Clock 🕒IT
9 de dezembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your honest feedback! We truly appreciate your trust in us and your support.
We’re glad to hear you’re looking forward to the products, and we understand you prefer to receive everything before giving an excellent rating — that’s completely okay!
If you have any questions or need updates at any time, we’re here to help!
Thank you again for your patience and for choosing us.
Ordering on website was easy to…
Ordering on website was easy to navigate and find what you need. Ready to see if the product is quality and does what they claim.
26 de novembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your feedback! We’re glad to hear that our website was easy for you to navigate. 😊
We’re confident you’ll be pleased with the product, and we can’t wait for you to try it out. If you have any questions or need support once it arrives, we’re always here to help!
False advertisement and it takes Vicky about 10 days to give you any information
I'm finally getting response from a woman named Vicky and I'll be honest my advice to everybody do not buy from US SHAPSHE Colombian fajas but they come from Taiwan... You're supposed to get your order within a 15-day period here in a couple days is going to be 15 days for me and they're barely shipping out of Taiwan and I didn't get my freebie because they were in high demand. 10 days ago I have been emailing every single day requesting a refund cancellation of the order because they were not giving me a tracking number within days nothing at all and I barely get confirmation from Vicky saying that they cannot refund me because it was sent out yet it was sent out yesterday November 19th they don't do business as what they advertise they lie a lot and they stole a lot do not fall for it don't make the mistake I did do not order from them or you're going to have a nightmare and you're going to get your items like in 3 weeks if we're lucky
7 de novembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Yesenia,
We sincerely apologize for the delays and communication issues that have caused you inconvenience.
Our records show that your orders were placed on November 10 and shipped on November 14. We fully understand your concerns regarding the delay, especially considering you have not received timely tracking information. After communicating with our logistics partner, we have confirmed that your package has arrived at the local carrier and is expected to be delivered within the next few days.
We have also urged our logistics partner to prioritize the delivery of your package and ensure it reaches you as soon as possible. Detailed tracking information has been sent to your email, so please check your inbox for updates.
Once again, we sincerely apologize for the inconvenience caused, and we are working hard to improve our services to prevent such issues in the future. We truly appreciate your patience and understanding. Should you have any other questions or need further assistance, please do not hesitate to reach out.
Thank you for your time, and we hope you have a wonderful day!
Sincerely,
I should have went a size smaller
I should have went a size smaller
11 de novembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your feedback! We're sorry to hear that the size you chose wasn't quite the perfect fit. We always recommend checking our size guide for the best fit, but if you ever need assistance with a different size, please don't hesitate to reach out to our customer service team. We'd be happy to help ensure you get the perfect fit for your next order!
the fit and ease of putting on and…
the fit and ease of putting on and comfort
10 de novembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your feedback! We're thrilled to hear that you're enjoying the fit, ease of putting on, and overall comfort of our product. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, don’t hesitate to reach out!
ELATED
It was easy and appealing! Especially with the great discount and the freebee of one product sold me. I am recommending this website to my friends & Family ! Thank you again !
7 de novembro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your kind words! We're thrilled to hear that you found our website easy to use and appealing. We're glad the discount and free product made your experience even better. Your recommendation to friends and family means a lot to us. If you have any more feedback or need assistance, feel free to reach out. Thank you again!
Advertising popped up in my feed as I…
Advertising popped up in my feed as I was searching for a dress. Great timing!!
30 de outubro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for sharing your experience! We strive to provide timely and useful recommendations to enhance your shopping experience. Happy shopping for your dress!
The website is friendly and easy to…
The website is friendly and easy to navigate. I found what I was looking for.
I placed my first order and I am waiting for my order to ship.
27 de outubro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your positive feedback! We're thrilled to hear that you found our website friendly and easy to navigate. It's great to know that you were able to find what you were looking for and have placed your first order. We appreciate your support and look forward to getting your order shipped soon! If you have any questions or need assistance, feel free to reach out.
Resposta da Us Shapshe
Thank you for your positive feedback! We're glad to hear that you found our site easy to use and that you appreciate our selection. If you have any questions or need assistance, please don't hesitate to reach out!
Full Body Shaper
The I have been looking for full body shaper for sometime. Yours is the first I’ve found made with high percentages of nylon and spandex. Your customer service staff was very helpful in obtaining the fabric makeup of the item. For me it’s a smoother look.
22 de outubro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your fantastic review! We're delighted to hear that you found the full body shaper you've been looking for and appreciate the high-quality materials. It's great to know our customer service team was able to assist you with the fabric details. We hope you enjoy your smoother look! If you have any further questions or need assistance, feel free to reach out.
The item I’ve chosen appears to be…
The item I’ve chosen appears to be perfect. The site are simple to navigate. Their are other items that have my attention.
22 de outubro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your wonderful feedback! We're thrilled to hear that you found the item perfect and that our site is easy to navigate. If you have any questions about the other items that caught your attention, please don't hesitate to reach out. Happy shopping!
Fast replies very kind and helpful
Fast replies very kind and helpful
21 de outubro de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you so much for your kind words! I'm glad to hear that you found the replies fast and helpful. If you have any more questions or need assistance, feel free to ask!
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