I’ve tried many waist trainers and corsets from other companies and they’ve all been lacking. Shapshe’s trainers are great. It is high quality and comfortable. Its ships from over seas to the US but t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The website and ordering process were very user friendly/easy. My 3 star rating is because it’s been 7 business days since placing my order. While I received a confirmation, I have yet to hear any... Ver mais
A empresa respondeu
I just LOVE your shop. Your styles, your fashion, your dress, your class, and most of all, your prices are fantastic and down-to-earth. I wish your store were not so far away. Thank you for being here... Ver mais
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🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨SCAM SCAM SCAM The product runs small. I asked the company for a return label to return the product. The company said you can return your product if you don’t want it... Ver mais
A empresa respondeu
3,7
Aceitável
201 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Initial Discount was not applied
Initial Discount was not applied
8 de julho de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Customer,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the initial discount not being applied to your order. This is not the experience we want for our customers.
Please reach out to our customer service team at service@shapshe.com, and we will do our best to resolve this issue for you. Your satisfaction is our priority, and we appreciate your understanding.
Thank you for bringing this to our attention.
Best regards,
US.shapshe.com
It’s so effective and comfortable too
It’s so effective and comfortable too.
5 de julho de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Customer,
Thank you so much for your wonderful feedback! We are thrilled to hear that you find our product effective and comfortable. Your satisfaction is our top priority, and it's great to know that we are meeting your expectations.
If you have any further comments or suggestions, please feel free to share. We appreciate your support and look forward to serving you again!
Best regards,
US.shapshe.com
I spent $125.00 and needed to return…
I spent $125.00 and needed to return the items. The email you need to contact for your return will not let you sen a email to return the items. I really wish I would have read these reviews before I ordered them. Poor business you should be ashame. If I could give them a 0 I would do not order from them.
2 de julho de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Customer,
Thank you for sharing your experience with us. We sincerely apologize for the difficulties you encountered while trying to return your items. We understand how frustrating this can be, and we are committed to resolving this issue as quickly as possible.
Please contact our customer service team directly at service@shapshe.com. We are here to assist you with your return and ensure that you receive the support you need.
Your feedback is invaluable, and we take it seriously as we strive to improve our services. We appreciate your patience and understanding.
Best regards,
US.shapshe.com
a more detailed description of what I…
a more detailed description of what I am purchasing would help. Better pictures as well
28 de junho de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Customer,
Thank you for your valuable feedback! We appreciate your suggestion for more detailed descriptions and better pictures of our products. Your input is essential in helping us enhance our offerings and provide a better shopping experience.
We are continually working to improve our product listings, and your comments will certainly be taken into consideration. If you have any specific products in mind that you would like to see improved, please feel free to let us know!
Thank you for your support, and we look forward to serving you again soon!
Best regards,
US.shapshe.com
Scammers
I have been fighting with this company for a simple return request. They refuse to give me instructions how to return a swimsuit I purchased from them!!
I purchased the item in an xl. I then purchased it in a L. Now I have two of the same swimsuits. Buyer Beware!!
10 de maio de 2025
Opinião espontânea
Credit card problem on three cards that have no
I tried to buy three of your bras. I used one credit card twice. It said it had a problem with my card is fine Two different cards and it said it had a problem. So now I’m gonna cancel these cards and if I find anything that even remotely looks like it’s coming from you, let’s just say my husband’s sister works for the FBI. I know this sounds like bullshit, but it’s true. Lisa, Lord.
27 de junho de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Lisa,
Thank you for your feedback. We sincerely apologize for the frustration you experienced while trying to make your purchase. After reviewing our records, we were unable to locate any orders associated with your name or the credit cards mentioned.
If you could provide us with more details, such as the email address used or any order confirmation numbers, we would be happy to investigate further. Please reach out to our customer service team at service@shapshe.com so we can assist you.
We appreciate your understanding and patience as we work to resolve this issue.
Best regards,
US.shapshe.com
It was easy to review things
It was easy to review things, decide yeah or nay. Hopefully going to love the items as they appear comfy~ than I've got a new place to shop. 😁
23 de junho de 2025
Opinião espontânea
Resposta da Us Shapshe
Dear Customer,
Thank you for your fantastic feedback! We’re delighted to hear that you found it easy to browse and make decisions about your purchases. We strive to create a comfortable shopping experience, and it’s wonderful to know that you’re excited about the items.
We hope you love your new purchases as much as we do! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Welcome to our shopping family! 😁
Best regards,
US.shapshe.com
Resposta da Us Shapshe
Dear Customer,
Thank you for your positive feedback! We're thrilled to hear that you found the ordering process easy. Our goal is to make shopping as seamless as possible, and your satisfaction means a lot to us.
If you have any suggestions or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again!
Best regards,
US.shapshe.com
The huge variety of items to select…
The huge variety of items to select from. Hope the fit and look like what's on the website
11 de junho de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your positive feedback! We're thrilled to hear that you appreciate the variety of items we offer. We strive to ensure that our products fit and look just like they do on our website. If you have any questions or need assistance with your order, feel free to reach out. We hope you enjoy your purchase!
The bras fit terribly
The bras fit terribly. Did not match the size that I ordered and uncomfortable. My boobs were falling out of the bottom of the bra. Don’t waste your money. I wouldn’t buy anything from this company anymore.
10 de junho de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your feedback, and we sincerely apologize for the issues you've experienced with the bras. We understand how frustrating it can be when products do not meet your expectations, especially regarding fit and comfort. Your comments are valuable, and we take them seriously as we work to improve our sizing and quality. If you haven't already, please reach out to our customer service team for assistance with your order. We want to make this right for you. Thank you for bringing this to our attention.
So far the experience is great
So far the experience is great! Waiting on the products to see how well is made. If I love it, I will refer to friends and family!
10 de junho de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your wonderful feedback! We're delighted to hear that you're having a great experience so far. We hope the products meet your expectations and that you love them! If you do, we would greatly appreciate your referrals to friends and family. If you have any questions or need assistance, feel free to reach out. Thank you for choosing us!
Do NOT order from this company
Do NOT order from this company. It is a scam! I tried several times to contact them about my order but was never able to talk to anyone or get a response from them. Thankfully my credit card cancelled this order. Shapshe is NOT a reliable company
15 de maio de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for sharing your concerns, and we sincerely apologize for the difficulties you've faced with your order. We take customer service seriously, and it's disappointing to hear that you were unable to reach us. Your experience is important to us, and we are committed to improving our communication. If you would like to give us another chance, please reach out to our customer service team directly, and we will do our best to assist you. Thank you for your feedback, and we hope to resolve this matter for you.
You have everything, I was looking for
The variety of items Shapshe has is amazing 🤩
I'm glad that I was able to find it online.
30 de maio de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your fantastic feedback! We're thrilled to hear that you love the variety of items we offer at Shapshe. It's great to know that you found us online! If you have any questions or need assistance with your order, feel free to reach out. We appreciate your support and hope you enjoy your shopping experience!
Resposta da Us Shapshe
Thank you for your positive feedback! We're glad to hear that you found our ordering process speedy and our site easy to use. We strive to make your shopping experience as smooth as possible. If you have any questions or need assistance, feel free to reach out. We appreciate your support!
Love the merchandise
Love the merchandise! Super East and safe! Is my second order
25 de maio de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your wonderful feedback! We're thrilled to hear that you love the merchandise and found the shopping experience easy and safe. We appreciate your continued support with your second order! If you need any assistance or have questions, feel free to reach out. Happy shopping!
I was able to find what I was looking…
I was able to find what I was looking for on your website quickly. I had a hard time looking on other websites. I get my items within the 3 to 5 days as I paid for the express delivery. Thank you.
23 de maio de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your great feedback! We're so glad to hear that you were able to find what you were looking for quickly on our website. It's also wonderful to know that you received your items within the express delivery timeframe. We appreciate your support and look forward to serving you again in the future! If you need any assistance, feel free to reach out.
Resposta da Us Shapshe
Thank you so much for your amazing feedback! We're thrilled to hear that you think our product is excellent and that you recommend it so highly. Your support means a lot to us! If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
App was user friendly
App was user friendly
Love the discounts too!
21 de maio de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your positive feedback! We're delighted to hear that you found the app user-friendly and that you love the discounts. We strive to make your shopping experience enjoyable. If you have any questions or need assistance, feel free to reach out. Happy shopping!
The product is very well explained yout…
The product is very well explained yout given plenty of examples of how it works and pictures i am super excited to get it in and try it out!!
16 de maio de 2025
Opinião espontânea
Resposta da Us Shapshe
Thank you for your enthusiastic feedback! We're thrilled to hear that you found the product well explained, with plenty of examples and pictures. It's great to know that you're excited to try it out! If you have any questions or need assistance once you receive it, feel free to reach out. We appreciate your support!
Do NOT order from this place
Do NOT order from this place. I was soo excited to have something cute to wear for my bday but nope over a FEW weeks now and I still have not received my package. I even paid a $25 express shipping fee. I’ve emailed them several times and just from the to finally email back and tell me that my order is out of stock but they could trade it for something else. They’ve refused to give me a refund and instead give me a discount code to get my next purchase 20% off!!! Like WHAT?!! First provide me with the products I’ve already paid for !!! I definitely will NOT be ordering from shapshe again 👎🏻
15 de maio de 2025
Opinião espontânea
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