I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... Ver mais
A empresa respondeu
I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... Ver mais
A empresa respondeu
Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Informações de contacto
68 Jay Street, #602 Brooklyn, NY 11201, New York, Estados Unidos da América
- 929 294-9574
- customerservice@tala.co.uk
- us.tala.co.uk
4,5
Excelente
431 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to work your website.
5 de maio de 2022
Resposta da Tala
Hello Mark,
Thank you for leaving us a 5-star review and great feedback. Have a great day!
Kind regards,
Tala Customer Support
As advertised!
2 de maio de 2022
Resposta da Tala
Hello Frank,
Thank you for the 5-star review. We hope you enjoy your Tala lights!
Kind regards,
Claire
Tala Customer Support
Beautiful pendant
The oblo pendant is beautiful. It's an incredible light and my only wish was for the light to be "compatible" to be hung with adhesive stickies--to make it truly friendly for apartments. I used command strips to adhere to the ceiling and wall and appears, so far, to work perfectly fine. Have already recommended this brand to folks!
28 de abril de 2022
Resposta da Tala
Hello Alina,
Thank you for your lovely review and for providing us with some feedback. We are delighted to hear you're pleased with your new Tala lighting and we will take your feedback onboard. Have a great day.
Kind regards,
Claire
Tala Customer Support
I love the soft yellow light
I love the soft yellow light they produce.
Works very well with dimming switches. I have them installed at my vanity wall sconce.
25 de abril de 2022
Resposta da Tala
Hello Cecilia,
Thank you for leaving us a great 5-star review. We are so pleased to hear that you are loving your Tala lights, hope you have a great day!
Kind regards,
Emma
Tala Customer Support
Resposta da Tala
Hello Justin,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us. We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion.
We will be reaching out shortly and will ensure a new bulb is sent out as soon as possible.
Kind regards,
Emma
Tala Customer Support
Received my order quickly and was thrilled
Received my order quickly and was thrilled with the quality of the light bulbs. They were perfect for my new light fixture and really made it stand out. High quality products and fast delivery!
23 de abril de 2022
Resposta da Tala
Hello Ana,
Thank you for leaving us a 5-star review. We are delighted to hear that you are so please with our service and product. Have a great day and enjoy your lights!
Kind regards,
Emma
Tala Customer Support
Resposta da Tala
Hello Bernice,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Resposta da Tala
Hello!
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Beautiful light
Beautiful light. Solid materials used. However, the mounting hardware provided was very subpar. Had to use some different drywall anchors and screws instead. Other than that, great product. Would buy more from Tala in the future.
18 de abril de 2022
Resposta da Tala
Hello Ryan,
Thank you for leaving us a review. We are so pleased to hear that you are pleased with your Tala lights, and thank you for your honest feedback. We look forward to your next order. Hope you have a great day!
Kind regards,
Emma
Tala Customer Support
I asked how to set up an account to be…
I asked how to set up an account to be tax exempt and the person never responded.
I needed to buy the bulbs for a product we offer and had to pay tax.
Let me know if I should look elsewhere to specify bulbs for our products.
Thanks,
15 de abril de 2022
Resposta da Tala
Hello Gabriel,
Thank you for your review. Apologies that you did not receive a response from us regarding this enquiry, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Claire
Tala Customer Support
Don't hesitate - just buy them!
These are the most beautiful pendants, ever. I've been shopping for pendants for our house for a YEAR and kept coming back to Tala. Finally, I bought them, and they look even better in person. Lovely quality, stunning bulbs, and quick + easy delivery. Cannot complain one bit!
14 de abril de 2022
Resposta da Tala
Hello Kathryn,
Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights, Hope you have a great day and enjoy your lights!
Kind regards,
Tala Customer Support
I’ve emailed twice
I’ve emailed twice. My item came damaged. I’m still waiting for a reply so I can get a refund or mailed a new lamp.
13 de abril de 2022
Resposta da Tala
Hello Sydney,
Thanks for your review, and I'm sorry to hear that you've not had a smooth experience with us. We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion.
We will be reaching out shortly and will strive to resolve this for you as soon as we can,
Kind regards,
Emma
Tala Customer Support
Resposta da Tala
Hello Avi,
Thank you for your review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Tala Customer Support
Stunning lights and speedy delivery!
Very speedy delivery after I placed my order online. Stunning lights. Absolutely delighted with our new chandelier!
11 de abril de 2022
Resposta da Tala
Hello Nicole,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
We haven’t installed them yet but I can…
We haven’t installed them yet but I can tell the quality is excellent. I just wish I have an option to choose the ceiling canopy size as it will be installed on the beam with 3 inches width. But overall, we’re happy with them and will order a chandelier for the dining to match.
11 de abril de 2022
Resposta da Tala
Hello Michelle,
Thank you for leaving us 5-star review. We are so pleased to hear that you are loving your Tala lights, and we will take your feedback on,
Hope you have a great day!
Kind regards,
Emma
Tala Customer Support
Resposta da Tala
Hello Seth,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Claire
Tala Customer Support
Should offer discount coupon to…
Should offer discount coupon to returning customers who take time to complete this lengthy survey
9 de abril de 2022
Resposta da Tala
Hello Mike,
Thank you for the 5-star review, and we will take this feedback on. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Excellent costumer service and really…
Excellent costumer service and really high quality products
9 de abril de 2022
Resposta da Tala
Hello Victor,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. Have a great day.
Kind regards,
Claire
Tala Customer Support
Beautiful light
Beautiful light. I love it. It’s brighter than i thought. Very pretty. However, when I had a question they could not find my order. No follow up. Hopefully, nothing goes wrong.
31 de março de 2022
Resposta da Tala
Hello Terri,
Thank you for your honest review.
It's great to hear that you love the product and everything has arrived safely! We pride ourselves on quality service and excellent products, so I will be following up on your original email chain to ensure that everything is okay.
Have a great day!
Kind regards,
Tala Customer Support
Glass art
Absolutely love the design and experience of the pendants we purchased. Reduced pricing of bulbs could benefit more takers. Certainly us from a spares perspective.
29 de março de 2022
Resposta da Tala
Hello KI,
Thank you for your 5-star review and your feedback. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
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