USA Equipment Direct Opiniões 172

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

We paid an additional shipping fee in order to have the shipper schedule a specific time for the delivery. Well, the truck just arrives with no warning. This was a large item that we had to leave i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent, prompt and very effective service. We purchased a merchandiser cooler on a Friday, it was shipped by Tuesday and we received it in perfect shipping order on Thursday on a truck with a f... Ver mais

Classificada 5 em 5 estrelas

Ordered an exhaust hood for my concession trailer, appears to be made with excellent craftsmanship, was packaged well and delivered with no damage. I was missing the grease cup that was supposed to co... Ver mais

Classificada 5 em 5 estrelas

The clay traps arrived 2 days before they were expected..the QUALITY is wonderful, much better than the receivers originally installed...exactly as described, and it super simple to remove the old and... Ver mais

Informações sobre a empresa

  1. Restaurante
  2. Fornecedor de produtos alimentares

Informação fornecida por diversas fontes externas

Welcome to USA Equipment Direct We sell commercial restaurant equipment for less. Our quality and customer service speaks for itself. If you are looking for commercial kitchen sinks, faucets, tables, chairs, work tables or replacement parts for your favorite Hobart equipment, we would be happy to serve you. We are located in Atlanta GA, but we can ship your product anywhere in the continental United States and Canada. Please contact us for rates to Canada or outside the Continental USA. Please have a look around. If there are any questions or concerns, please contact us.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

172 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 2 em 5 estrelas

Poor customer service

Delivered tables to our dock and left huge pallet of wood that our employee had to get rid of after building management complained and let us know it was there.

16 de dezembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and efficient!

Product is great. Your customer service is excellent. The delivery driver was friendly. The delivery was fast! Thank you!

30 de novembro de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

Stainless Flaw

Purchased Stainless Sink - 1-2 Week - Faucet Broke - Called Company - Pleasant Conversation - Factory Will Replace - Need Faucet Now - Have Ongoing Business - Need Hot Water Now - No Faucet

15 de novembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful experience.......

I have a wonderful experience with them. Their products were of good quality, no issues about price and the choices were great... Best part is on time delivery without any damage....

19 de outubro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Heavy Duty All Stainless Sink Model HDS-1DL

Great sink. I wanted a sturdy sink for our laundry room. This 16" X 20" sink with an 18" dash board was perfect. This is a free standing sink and I option stainless legs. The sink is 304 stainless 16 gauge. Others were 18 gauge at the same cost. You can buy the less expensive composite sink, but they are not sturdy at all. If you want good, sturdy and functional sink I recommend stainless sink.

30 de agosto de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

delivery Difficulties

We paid an additional shipping fee in order to have the shipper schedule a specific time for the delivery. Well, the truck just arrives with no warning. This was a large item that we had to leave it in our unsecured driveway for half a day until we could get personnel to move it in our building. Driver acted as if he knew nothing about it.

23 de agosto de 2015
Opinião espontânea
logótipo da USA Equipment Direct

Resposta da USA Equipment Direct

Murray,

Please accept our apologies for the freight company's failure to notify you as requested. We try very hard to ensure things like this don't happen but unfortunately sometimes they do. I assure you that the appointment notification was on the BOL and charged. It was disingenuous of the driver not to admit this to you. I'm emailing a copy of the BOL from the shipper's website to backup my claim. I'm also going to have the freight company refund you that charge as well. I know that this doesn't change the fact that you were inconvenienced but I hope you will see that we tried our utmost best to make your transaction with us as pleasurable as possible. Thanks Greg

Classificada 1 em 5 estrelas

not running

I can't get this thing to work,Power is on ,ready light is on ,water is 180 degrees, I pushed the start button but nothing happens,help please

11 de julho de 2015
Opinião espontânea
logótipo da USA Equipment Direct

Resposta da USA Equipment Direct

Barry, This sounds like a manufacturer warranty issue which we will assist you getting this taken care of. However I will need more information as your message is too vague. Please call us at 770-446-8500 x 1 or Email us at orders@usaequipmentdirect.com. Please provide your order # and contact info for immediate help with your issue. With this we will get you a satisfactory solution to your problem. Thanks

Classificada 1 em 5 estrelas

Worst service I have ever had.

I work for Hillstone Restaurant Group. It's two months later, I've called this company maybe 20 times, and my issue is still not resolved. The original delivery was almost a month later, they tagged the wrong tracking code on it, it was sent to New Jersey instead of Florida, then the product was damaged in transit, I had to call several times just to even figure out what had happened, worst company I have ever worked with. If you are reading this review, I warn you not to order from this company, their service is astoundingly awful and it's a gamble that you might not even get what you ordered.

31 de maio de 2015
Opinião espontânea

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