Revive Opiniões 

Lovely assist from both Raman and Sunny from Hamilton.

Bought an Omega 2026 massage chair combo with Kairo Sauna at V-revive westfield mall. Raman and Terry are so amazing to deal with that makes our transaction so smooth. It takes a while for the delivery but it’s worth the wait. They even gave us a demo massage chair while waiting for our order. Tried the massage chair and it was a good one. Also the sauna was great, heats up fast and makes us sweat to what we expect. Surely we will recommend to our family and friends.

Ramen and thery There great fast,direct and informative service.

Happy: Bought a VRevive V Back Ultra. It stopped working ( plug fault ). I registered the fault within the warranty time frame but was late dropping off then late picking up...so my apologies for that though nothing was affected by those delays.
There has been plenty of communication and I am very happy with the replacement they sent this morning. I have found the staff to be extremely pleasant and accommodating. Thanks so much 🌟

Raman is very good at customer services, come to my house and explain how to operate the new machine properly. thanks.

Thanks to Raman who assisted me throughout the entire process, from purchasing the massage chair through to its delivery. He was very responsive, quick to answer my questions, and provided clear and helpful information at every stage.

I found him to be reliable, professional, and easy to communicate with. He followed through with what he promised and made the whole purchasing and delivery process smooth and stress-free.

I really appreciate his excellent customer service and the effort he put into ensuring everything went well from the initial purchase right through to the successful delivery of the massage chair. He is a credit to the company.

Disappointing service and broken delivery promises
I am highly frustrated with the poor communication and service from V-Revive regarding my chair delivery. In July, I chased up the order and was explicitly promised a delivery date of August 10th. When August 12th arrived with no chair, I had to contact them again.
I was then told on a Thursday at 1:00 PM that the chair had arrived and that I would receive it either over the weekend or early the following week. I was also told to expect a follow-up call. The endless delays, missed dates, and failure to call me back when promised are completely unacceptable. So I cancelled the order.
. V-Revive needs to seriously look at how they handle their customers and deliveries

Raman did a good job from sales to delivery of the product

Extremely good service by there from the team of chch. She explained my parents with such patience. The products are very high quality from Korea we decided to buy the da Vinci massage chair the installation was so fast and perfect. The delivery guys even took the rubbish away and explained my old parents everything how to operate. Glad to have bought from these guys and last i surely will reco5because of the service and product knowledge and variety of chairs they have

No pressure sale.
The team was very nice in explaining all the difference in the massage chair and we had no pressure of buying after trying multiple models we id quite some research and compared multiples models and the price point these guys were overall best in terms of price and value for money . We bought the grand royal chair and it has already been to great use will surely suggest everyone anting to buy a chair these guys are the best

Raman and his team were always a text or call away. Explained technical issues of shipping delays. Despite being a little late, the current shipping situation, I was happy with information. Once the chair had arrived in the country, they worked tirelessly to get it to me. Roman's commitment to customer service was outstanding. Well done.

I'm very happy with my experience with V Revive. The communication has been good and service was quick and easy to deal with.

Good customer service, good delivery service and I am happy with product. Great price, good quality and the staff(Raman) is very helpful

awesome service very good staff and on time delivery

I bought omega massage char got a free eye massager I use it all the time and fall asleep after work. Thank you Raman for great service and doing the best for me I love the stretch and heating feature. I am so so happy my friend also bought one from Raman after he saw my chair

Had a great experience and service from the team, very professional and knowledgeable about the product they sell and make sure customers know what they are buying is a right product for their use , highly recommended great work team and thank you for your service

Raman was very helpful explaining the chairs and the delivery went very smoothly and on time

The prices are really good along with good customer service

Good experience while trying the chairs at the showroom. We got our very first massage chair delivered today and its just a great relaxing device. Would love to thank the delivery team who were very cooperative and helped us get the chair to the 2nd floor and installed it with ease.

Terrible customer service and an incredibly stressful experience.

I waited almost 4 months in total for my massage chair, and for the last 2 of those months I was simply trying to get my money back. Instead of resolving the issue promptly, the company kept delaying everything with endless promises, changing timelines, and excuses. Every conversation ended with “soon,” “please wait,” or “we are working on it,” but nothing actually happened. They ignored emails, so I needed to go to the shop a lot of times.

Raman, the seller from V-revive, Riccarton Mall, Christchurch is especially good at talking people into buying the product and then continuously reassuring customers that delivery is “almost there” — “maybe tomorrow,” “very soon,” “already on the way” — while dragging things out for as long as possible instead of processing a refund.

To make matters worse, they initially tried to withhold part of my refund for so-called “free gifts” that had originally been promoted as complimentary bonuses during the sale.

I responded by formally refusing to pay for the gifts and attaching consumer protection information stating that a company cannot later charge customers for complimentary promotional items. After that, they dropped the issue and did not deduct any money from my refund.

To avoid any further arguments, I still returned absolutely everything they had given me — including the aroma candles and even the massage gun, which had already been used. Honestly, I expected them to tell me to keep at least some of it, but instead they happily took everything back without hesitation.

The whole experience felt extremely unprofessional and exhausting. Be very careful before purchasing from this company, especially if there is any chance you may need a refund later.