Hi as we flew we found the kitchen would benefit from a couple of items. There was a microwave but no oven, maybe a microwave combined with oven would be more benefical. the 2nd item would be an i... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Vacansoleil were brilliant. We originally booked to go back in 2020, but Covid hit and we couldn't travel, thankfully we only had our €100 deposit paid. They were brilliant and allowed us to use that... Ver mais
A empresa respondeu
Having initially had an issue in actually making the booking for a campsite on the website, I was delighted that one of the team called me to say the booking was okay and that we just needed to finish... Ver mais
Unable to book online, but managed to book over the phone after a few attempts by the person on the other end. Hard to figure out which mobile home to book as I couldn't see where in the campsite it w... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Vacansoleil is the specialist in camping holidays. In camping and holidays. Because camping means enjoying the great outdoors. And your holiday is the most precious time of the year. The time for you and your loved ones. That’s the time in which we are specialized. We’re here for everyone who loves to have great moments together. Discovering new places. Stretching your legs in beautiful countryside or just putting your feet up. Are we so different from our competitors? Perhaps not at first sight. But we like to think we are. Read on: We’ve been doing this since 1969. No one else can claim that. We’ve been roaming around Europe for 50 years, looking for really special holiday places. These could be a luxury 5 star campsite with cool water slides, but also a small, cosy campsite in the woods. We have more than 500 campsites. Every campsite has its own special charm and qualities. There’s more than enough choice! If you go on holiday with us, we’ll pull out all the stops! We’ll help you discover the area you’re staying in. With really original tips and great ideas. We’re there for you at the campsite as well. With dedicated staff at reception. You’ll feel at home in no time at all. We’ve also got our own entertainment programmes to make your holiday even more enjoyable. You’ll sleep like a log as the accommodations are always very comfortable and the most modern available in the market. We also make sure you experience that real holiday feeling before you leave and after you return home. Reliving the good times through great holiday snaps. Making new plans. How often do you catch yourself dreaming about that next holiday? Vacansoleil wants to inspire you every step of your journey and help you make the right choices.
Informações de contacto
4,3
Excelente
48 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really prompt and helpful advice
26 de setembro de 2023
Kitchen Items
Hi as we flew we found the kitchen would benefit from a couple of items.
There was a microwave but no oven, maybe a microwave combined with oven would be more benefical.
the 2nd item would be an iron
21 de agosto de 2023
Very efficient site and prompt customer…
Very efficient site and prompt customer service
1 de setembro de 2023
Really every one I spoke to on the camp was not happy about this stupid regulations NOT ALLOWED SWIMMING WITH SHORTS. every where I went in the world you can swim in shorts apart from france.
Very nice camp with stupid swimming regulation. wake up people its 2023.
No Shorts
No bourkini
EXTREME RACISM.
Bourkini by the way not just for Muslims ok , as some non muslim women wear it true to skin extreme sensitivity.
NEVER GO BACK TO F4ANCE AGAIN.
22 de agosto de 2023
Simple to book!!
Easy to Navigate website!
Clear information!
Simple and efficient booking process!!
20 de agosto de 2023
No bed linen and no information
I was surprised that the linen is not included in my bookng, something that is not clear when you do the booking of the apartment at the campsite. No information about pillows or duvet provided so I don't even know what size of bed linen I should take with me. I have also asked for dimension of the baby cot to know what size of the mattress and linen I need, but my question was ignored. It is all basic things and yet, such an issue with Vacansoleil. No idea why this must be this way. At the time of my query my holiday stay was more than 4 weeks away so still plenty of time to do any extra booking and yet, I was told it is no longer possible.
17 de agosto de 2023
Very quick to respond to my query.
4 de agosto de 2023
Resposta da Vacansoleil Ireland
Hi Stephen, I'm delighted to hear that you had a positive experience with Vacansoleil's customer service! It's great to know that they were very quick to respond to your query. Prompt and efficient customer service is crucial in ensuring a smooth and enjoyable experience for customers, and it sounds like we delivered in this aspect. We wish you a wonderfull day. Kim L.
Lots of choice and helpful reviews
6 de agosto de 2023
Resposta da Vacansoleil Ireland
Thank you for the fantastic review M Cooper! Kind regards, Kim L.
I found the Vacansoleil team very…
I found the Vacansoleil team very helpful with completing my booking
24 de julho de 2023
Resposta da Vacansoleil Ireland
Hey Frank, our Vacansoleil holiday experts always enjoy reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Kind regards, Kim
Easy to book and very helpful staff.
26 de julho de 2023
Resposta da Vacansoleil Ireland
Thanks Lisa. We’re thrilled that you are satisfied with our Vacansoleil services. Your feedback is appreciated. Kind regards, Kim
Very professional
29 de julho de 2023
Resposta da Vacansoleil Ireland
Dear Alma, we are so happy that you enjoyed your experience with Vacansoleil! We appreciate the great review. Kind regards, Kim
Very easy process and helpful staff
18 de julho de 2023
Resposta da Vacansoleil Ireland
Thank you for the fantastic review Edel! Our Vacansoleil holiday-experts loved being of service to you and hope we can assist you again soon. Kind regards, Kim
All sorted out for me with no fuss
24 de julho de 2023
Resposta da Vacansoleil Ireland
Dear Gary, thank you for recommending Vacansoleil in your review! We’re glad we made your experience with us a great one. Kind regards, Kim
Quick friendly service and helpful
Quick friendly service and questions about site were answered in same call.
26 de julho de 2023
Resposta da Vacansoleil Ireland
Thank you for the nice score you gave Richard. We are happy to read that you are satisfied with our service! We will be happy to help you further! Greetings from your Vacansoleil holiday experts.
Great holiday
Brilliant campsite, friendly staff, all needs were met.
Would definitely return.
19 de julho de 2023
Resposta da Vacansoleil Ireland
Thank you Greg for your compliments. It would be our pleasure to be your hosts again for your next Vacansoleil vacation. Kind regards, Kim
Speedy response and reasonable response…
Speedy response and reasonable response to feedback.
17 de julho de 2023
Resposta da Vacansoleil Ireland
Hi John, we are happy to hear that you are satisfied with our services. We hope you have the time of your life on your next Vacansoleil holiday. Kind regards, Kim
Resposta da Vacansoleil Ireland
Fantastic Tony, thank you for the beautiful star-rating you gave Vacansoleil. We hope to be of service to you again in the future.
Prompt response and change made
Prompt response and change made. All straight forward
10 de julho de 2023
Resposta da Vacansoleil Ireland
Hi Jennifer, on behalf of Vacansoleil, I would like to thank you for the kind words, your feedback is appreciated. Kind regards,
Very quick response to my question
8 de julho de 2023
Very helpful
Having initially had an issue in actually making the booking for a campsite on the website, I was delighted that one of the team called me to say the booking was okay and that we just needed to finish the payment side of things over the phone. All set now for our holiday! I just didn’t realise you couldn’t pay on the site.
9 de julho de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.