BE CAREFUL when purchasing from this company … great service on the front end but then when it comes to returns, they go silent. Their own Return Policy on their website encourages you to call first... Ver mais
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Leia as opiniões dos outros
I bought vacuum and suction was really bad from day one I tried to call them on number provided nearly one month but no answer at all they put me on hold more than 40 min and my call drops automatica... Ver mais
Ordered a vacuum via eBay. the item arrived sooner than expected packed very safely not original box but this was in the advert and packed better then original anyway. All extra parts included. clean... Ver mais
Ordered a replacement part on January 14. It's now February 7 and I have received no updates regarding the status. Status online says "order confirmed". Followed up twice by email with no response. Fo... Ver mais
Informações sobre a empresa
Sobre VacuumDirect.com
Informação fornecida por diversas fontes externas
VacuumDirect.com has been in business for over 11 years. We are family owned, and truly care about helping our customers in any way possible. As a mid-west company we are centrally located within the United States and therefore provide short delivery times. Customers are our top priority and we aim to make your shopping experience an enjoyable one!
Quality Products At Competitive Prices
VacuumDirect is an authorized dealer for all brands we carry and sell.You can have peace of mind knowing you are getting quality products from an authorized retailer. Your privacy and order information remains private and secure.
More Than Just A Vacuum Retailer
VacuumDirect.com offers more than just vacuums, we also sell air purifiers, sewing machines, coffee, coffee makers, detergents and other cleaners, commercial cleaning products, and vacuum parts.Many of our products are covered by our price match policy!
Shipping Policy
Many of the products sold on VacuumDirect.com are eligible for free same day shipping for orders over $99.00. Please note Hawaii and Alaska are excluded from this offer. Other shipping options such as next day air for the continental United States are available to fit your needs.
Hassel Free Returns
We are more than happy to offer you a full refund for the product, or products purchased within the past 30 days. Our 30-day return policy is subject to terms and conditions.
Service With A Smile
Contact us! VacuumDirect.com is here to help,connect to one of our knowledgeable customer service representatives during business hours. If one of our representatives is unavailable at that time, you may choose to be promptly contacted, simply leave us a message. If you are not inclined to call, our detailed schematics of vacuum parts can help you locate the correct replacement quickly. However, if you are still unsure about the part, our staff is standing by to help ensure you are purchasing the correct item.
Informações de contacto
2094 Sand Beach Rd, 48413, Bad Axe, Estados Unidos da América
- 1-866-927-4327
- sales@vacuum-direct.com
- vacuumdirect.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My first time to fix my own vacuum
I never thought of repairing my Dyson myself but after I took the vacuum head apart to see what was wrong with it, I thought I'd give it a shot. The parts diagrams on the website were very helpful in ordering the right part. The price was right and the part arrived quickly. Once I unboxed it, it took about two minutes to remove the old head and install the new one. I would have liked to seen the part packed a little better but it arrived in perfect condition.
always the best service.
I had ordered a few items over a month…
I had ordered a few items over a month ago and i got 1 item quick and good quality. However i have received several emails telling me the vacuum bags had been shipped only i still have not received them. So i can not in good conscience give more than 1 star a the vacuum bags should be the easier item to get as they are available at wallmart these days. I would just rather get them from a reputable dealer if that were possible. Thank you,David Eggen
I just needed one replacement part for…
I just needed one replacement part for my older Dyson. It was easy to find online at this shop. The order process was easy and the price was good. I received it promptly. I would recommend this site.
Vacuum Direct return policy sucks
If I could have, I would have check no stars. I have been trying to get a return code from you for two weeks. No one has returned my calls.
The part I need to return is the wrong size. You have my information, so please give me the code you say I have to have in order to make this sale right.
Did not return my phone calls
Did not return my phone calls, will not order again
Great Service!
You had what I needed for a Miele vacuum cleaner. Others did not have the part. What else can I say? Excellent and fast service.
the correct parts parts were shipped…
the correct parts parts were shipped and on time. thank you
I liked it that I could order direct…
I liked it that I could order direct from the source instead of through some middleman and get on a marketing list.
pros and cons
pro: great price, part was exactly as advertised
con: was charged immediately but the part was not shipped until over a month after I ordered it after I finally asked for my money back
Was able to locate the part that I…
Was able to locate the part that I needed quickly. Shipped fast and price was good
SLOOOOOOW shipping
SLOOOOOOW shipping, no communication that it was shipped until I contacted customer support, took 2 plus weeks. Expensive shipping for a bag? Yeah...
Order came quickly and prices were very…
Order came quickly and prices were very low👍
Exactly what I wanted…exactly what I…
Exactly what I wanted…exactly what I recruited. Thanks
I have this old vacuum cleaner that…
I have this old vacuum cleaner that belonged to my mom. It is excellent for stairs and cleaning my car, etc. I had a hard time finding bags until I found them here. I am so happy!
I tried to call multiple times but…
I tried to call multiple times but cannot connect to a person. It took 2 1/2 to ship the part with no prior communication. No one responded to my emails either. The only good thing was that you had the part and it eventually came.
Part was what I ordered and delivered…
Part was what I ordered and delivered quickly.
fast transaction
fast transaction, very happy.. this is my second order from you pleasant experience both times, thank you!
No refund
The price of what I ordered was great but it did not show up in the time I was guaranteed. I applied for a refund when I did not receive part but was told I have to return part to get
My refund. Problem was I left the country to return home the day after it was delivered.
Perfect transaction
Perfect transaction! Received new hose for my old Dyson - popped it on - and I was vacuuming again! THANK YOU
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