As a business owner perspective, there is so much support for the business side! just to mention a few, how to set up or any issues- it's a fast response and finding solutions. I love all the features... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
useless software and worst service. not to mention binding in contract and making clients pay for a year for not using the software. pathetic.
The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome... Ver mais
A empresa respondeu
Every seemed like it was going well until they disappeared. Had to do two demos for some reason but seemed promising so went along with it. We were ready to sign up and then they stopped responding to... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Vagaro - US
Escrito pela empresa
Powerful tools to fuel your dreams and grow your business
Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!
Get paid instantly and securely
Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.
Optimize your time and streamline operations
Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!
See what our business owners have to say
“It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”
Kati Donati
Owner, Primp Skin Studio
Santa Rosa, CA
Simplify your business operations today
Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!
Informações de contacto
Rosewood Drive 4430, 94588, Pleasanton, California, Estados Unidos da América
- 9257180971
3,1
Aceitável
171 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vagaro - US
Thank you! 💜 We’re so glad you find Vagaro user-friendly and that your clients are loving it too.
Amazing staff!
28 de agosto de 2025
Resposta da Vagaro - US
Thank you! 💜 We’re so glad to hear our staff made such a great impression.
Love this program so far
Love this program so far. First week using it but so far has been seamless. The customer reps have been very helpful with any questions.
27 de agosto de 2025
Resposta da Vagaro - US
Thank you for sharing your experience! 💜 We’re so glad your first week with Vagaro has been seamless and that our support team has been helpful along the way.
I'm still learning a few new things
I'm still learning a few new things. It is easy to figure out.
26 de agosto de 2025
Resposta da Vagaro - US
Thank you for your feedback! 💜 We’re glad you’re finding Vagaro easy to learn. To help you get the most out of the system, you can book a free one-on-one training session with a trainer at vagaro.com/vagarouniversity using promo code COMMUNITY.
Vagaro has been a nightmare
Vagaro has been a nightmare. I have been using online scheduling for my acupuncture practice for 15 years. Schedulicity was the platform I used and was very happy with their user interface on both practitioner and patient end. Unfortunately they were purchased by Vagaro and it has been nothing but problem after problem. Simple things like only scheduling on the hour or half hour. It changed and locked several of my patient names. Patients have been complaining left and right about the user end as well. If I could give them 0 stars I would.
22 de agosto de 2025
Opinião espontânea
Resposta da Vagaro - US
Thank you for sharing your feedback. We understand the importance of a smooth scheduling and booking experience for both practitioners and patients. We’d like the opportunity to review the issues you’ve experienced, including appointment intervals, patient information, and client booking concerns. Please email our team at support@vagaro.com with the subject 'attn: CX' so we can assist you directly.
I have been using VAGARO for over 14…
I have been using VAGARO for over 14 years! This is the easiest online booking ever. I love you can make online DEALS and turn them on and off when your slow and busy!
26 de agosto de 2025
Resposta da Vagaro - US
Thank you for being with Vagaro for over 14 years! 💜 We’re so glad you find the booking system easy to use and that you’re loving features like online Deals to manage your schedule when it’s busy or slow. We truly value your loyalty and support!
Love this booking system
23 de agosto de 2025
Resposta da Vagaro - US
Thank you! 💜 We’re so glad you love using Vagaro as your booking system.
I have used Vagaro for years
I have used Vagaro for years, however now that I own my own business, Vagaro has been a tremendous help as I am able to use them both as my website and booking system. The custsomer service is outstanding. My only complaint is the card reader. It didn't work at all despite Vagaro's assistance, so I had to fall back on square for card charges unfortunately.
1 de agosto de 2025
Resposta da Vagaro - US
Thank you for being a long-time Vagaro user and for sharing your experience! We’re so glad Vagaro has been a big help in running your business and that our customer service team has been able to support you. We appreciate your feedback on the card reader and understand how important reliable hardware is. If you experience any issues, please reach out to our support team at vagaro.com/pro/contact so we can assist you further.
Easy to use and fast customer support
13 de agosto de 2025
Resposta da Vagaro - US
We’re glad to hear you find Vagaro easy to use and that our customer support has been helpful.
great service
11 de agosto de 2025
Resposta da Vagaro - US
Thank you for sharing your feedback! We’re glad to hear you’ve had a great experience.
Vagaro has been amazing in every way…
Vagaro has been amazing in every way possible. Couldn't ask for a better company.
8 de agosto de 2025
Resposta da Vagaro - US
Thank you for the kind words! We're so glad to hear you've had such a great experience with Vagaro. We truly appreciate your support! 🙌✨
The switch over to Vagaro was so much easier than I even imagined!
The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome Business Program, so many different system apps with such ease and user friendliness with Tutorials. The best advantage is you can chat or TALK to a LIVE PERSON!
The switch over to Vagaro was so much easier than I even imagined, honestly, they're support and tech team do all the hard for us non-computer savvy folk.
10 de agosto de 2025
Resposta da Vagaro - US
Thank you for the amazing review! We're so glad the switch to Vagaro has been one of your best decisions this year and that the transition was smooth and stress-free. It’s great to hear our features, tutorials, and live support have made managing your business easier. We’re thrilled to have you as part of the Vagaro community! 🙌✨
Vagaro has made booking and managing…
Vagaro has made booking and managing appointments so easy for my business. It’s user-friendly, reliable, and helps keep everything organized. Plus, clients love the convenience of online booking. Highly recommend!
9 de agosto de 2025
Resposta da Vagaro - US
Thank you so much for the wonderful feedback! We're thrilled to hear Vagaro has made booking and managing appointments easier for your business and that your clients enjoy the convenience of online booking. We truly appreciate the recommendation! 🙌📅✨
as a tattoo artist
as a tattoo artist, this app is a must. it has made booking my clients, communicating with them, and keeping track of my daily schedule a breeze. 10/10 would recommend.
4 de setembro de 2024
Resposta da Vagaro - US
Thank you so much for the amazing review! We're thrilled to hear that Vagaro has made managing your bookings, communication, and schedule easier. We’re proud to support tattoo artists like you—thank you for the recommendation! 🎨📅
ireally enjoy using this App!
1 de agosto de 2025
Resposta da Vagaro - US
Thank you! We're so happy to hear you're enjoying the app. We appreciate you being a part of the Vagaro community! 🙌📱💼
Resposta da Vagaro - US
Thank you for the great feedback! We're so glad you're enjoying the ease of use, customer service, and flexible features. We appreciate your support! 🙌✨
THE WORST CUSTOMER SERVICE
*EDIT Update *
Paul M called me regarding this review, I called back immediately and hung up after 5 mins since he didn't leave an extension. I emailed him and asked how to get a hold of him since he didn't leave an extension, he never replied. PERFECT EXAMPLE OF THEIR CUSTOMER SERVICE
We were previously using Schedulicity who got bought out by Vagaro. Nobody from onboarding, or anywhere online did it say anything about the payment processor not transferring over. Therefore we have lost over $400 in "no show" fees. When I told "Ian K" this via chat on Vagaro, he couldn't have cared less, not even an apology. Tried to blame me for not reading onboarding info, but then contradicted himself when he sent it, and it said payment info doesn't transfer over.
Their customer service is awful and the software is SO slow. I will be switching companies this week.
25 de julho de 2025
Opinião espontânea
Resposta da Vagaro - US
Thank you for your feedback. We understand your concerns and take them seriously. This matter has been escalated, and our manager was able to connect with you to discuss your experience. They are currently working on a resolution with your account to ensure the issue is properly addressed. We appreciate your time and the opportunity to follow up.
Love it!
Its a great system for scheduling! It's like u have an assistant. Keeping u in track, doing ur reminders and easily customizable for any type of business! Works great our practice! Keeps information confidential which is important to us!
28 de julho de 2025
Resposta da Vagaro - US
Thank you so much for the great feedback! We're thrilled that Vagaro feels like a virtual assistant for your practice. It's wonderful to know that the customization and confidentiality features are supporting your business needs. We appreciate you being part of Vagaro! 🙌📅💼
Resposta da Vagaro - US
Thank you! We're so glad you’re enjoying how easy the system is to use and that the text reminders are helping—it's great to hear they're making a difference! 💬✨
I've had an amazing experience working…
I've had an amazing experience working with Vagaro. Me and my clients love it.
9 de julho de 2025
Resposta da Vagaro - US
Thank you so much! We're thrilled to hear that both you and your clients are loving the experience with Vagaro. We appreciate your support!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.