Valante Opiniões 1521

Resposta da Valante

2/05/2024

Gentile Antonio,

Siamo spiacenti di apprendere della sua esperienza negativa. Potrebbe essere che lei abbia un'allergia al nichel. In tal caso, consigliamo di pulire accuratamente lo smartwatch dopo l'uso e di non indossarlo troppo stretto intorno al polso, evitando di farlo per l'intera giornata. Tuttavia, questo si verifica solo in casi molto rari.

Cordiali saluti,
Chantal
Valante

Resposta da Valante

2/01/2024

Dear JT,

We sincerely apologize for the slight delay in the delivery of your order. The extended processing time is due to the holiday season, which has resulted in a higher volume of orders and increased demand on our shipping partners.

We understand the importance of receiving your items promptly, and we truly appreciate your patience and understanding during this busy time. Our team is working diligently to ensure that your order is processed and dispatched as quickly as possible.

If you have any concerns or need further assistance, please don't hesitate to reach out to our customer support team. We are here to help and ensure that you have a positive shopping experience with us.

Thank you for your understanding, and we sincerely apologize for any inconvenience caused.

Best regards,
Chantal
Valante